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Mercedes Benz of Bonita Springs - Service Center
Bonita Springs, FL
417 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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417 Reviews of Mercedes Benz of Bonita Springs - Service Center
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April 18, 2020
Excellent Service Advisor—Geoff Kaleal Geoff is an outstanding advisor in all respects. He was responsive in scheduling my vehicle, recommending needed services, having the service perform Geoff is an outstanding advisor in all respects. He was responsive in scheduling my vehicle, recommending needed services, having the service performed in a timely manner, and delivery of the car at the agreed upon charges. He is one of the best advisors that I have ever encountered at this and other Mercedes, BMW and Lexus dealerships. More
by Satisfied
Employees Worked With
Geoff Kaleal
March 25, 2020
Even in the middle of a pandemic, service here is personal - I did not purchase the car there, but when I came in with a small lighting issue, there were 3 people in succession coming to look at the personal - I did not purchase the car there, but when I came in with a small lighting issue, there were 3 people in succession coming to look at the problem to try to give it a quick fix - they were not able to do so, but not for a lack of trying. My service appointment was scheduled, they did the work promptly, charged me at the very lowest end of the estimate and gave me a cookie in the interim, Service Advisor, Rob Hochberg, was a pleasure to deal with. Ten out of ten More
by Biker Keith
Employees Worked With
Rob Hochberg
March 25, 2020
First service at this dealer of 2014MB was very smoothly , efficiently and proficiently handled. The facility is first class, attractive and virtually spotless. All personnel were diplomatic and extra prec , efficiently and proficiently handled. The facility is first class, attractive and virtually spotless. All personnel were diplomatic and extra precautions taken given current exceptional public health crisis. More
by Vladimir
Employees Worked With
Geoff Kaleal
March 15, 2020
Great service from MB of Bonita. Went to MB of Bonita Springs for the first time after using Naples. Found BS to be a much better dealership for service. Went above and beyond what wa Went to MB of Bonita Springs for the first time after using Naples. Found BS to be a much better dealership for service. Went above and beyond what was needed. Way to go BS! More
by Dudley07726
Employees Worked With
Anthony Pesce
March 09, 2020
Frank DeLuca is a blessing!!! If you want to purchase a car from someone who cares for the consumer, then go see Frank DeLuca. I don't even own a Mercedes. He found out that my H If you want to purchase a car from someone who cares for the consumer, then go see Frank DeLuca. I don't even own a Mercedes. He found out that my Hyundai Sonata's engine seized. I was devastated because I had just paid off the car and was finally relieved of some financial burden. This man went out of his way to contact Hyundai to see if they could help me out. Well, they replaced the engine and Frank DeLuca saved me!! Thank you Frank for being selfless and helping a desperate human being. So, if you are in the market for buying a mercedes-benz, go see Frank DeLuca. I'm sure you won't be let down by his customer service! More
by NatalieG
Employees Worked With
February 23, 2020
a job well done. I always look forward to deal with Frank when my car needs to be serviced. Not only is he a true professional in his field, but, a gentleman as well I always look forward to deal with Frank when my car needs to be serviced. Not only is he a true professional in his field, but, a gentleman as well. My service experiences have always been 5 Star. Thank you Mercedes. More
by Cargirl123
Employees Worked With
February 16, 2020
Routine Maintenance This is the third year I have taken my car in for routine maintenance. It was performed in a very professional and timely manner. I was in and out in This is the third year I have taken my car in for routine maintenance. It was performed in a very professional and timely manner. I was in and out in one hour and ten minutes! Even though it is an hour of travel time each way, it is totally worth it. More
by jshhayner
Employees Worked With
Gianny Martinez
February 10, 2020
Mark was extremely knowledgeable and was able to explain the issue I was confused about in simple, layman’s terms. This dealership is great; everyone makes me feel like a valued customer. the issue I was confused about in simple, layman’s terms. This dealership is great; everyone makes me feel like a valued customer. More
by dlkrueger33
Employees Worked With
Mark T. Bradberry
January 22, 2020
Frank Frank Frank da Bomb. Great salesperson, great Frank Frank Frank da Bomb. Great salesperson, great person, great vehicle. Can’t wait to call him again for the next one. Highly recommend the dea Frank Frank Frank da Bomb. Great salesperson, great person, great vehicle. Can’t wait to call him again for the next one. Highly recommend the dealership not just for the service and the selection of cars but also we bring our vehicles in here all the time to get serviced and they do a great job. More
by ozziep
Employees Worked With
