Mercedes Benz of Bonita Springs - Service Center

Frank is the best! I brought in my car that had a dent and some scratches on it from backing into someone. Frank took care of me like he always does. I had my car fixed in a few days he had a guy sent to and some scratches on it from backing into someone. Frank took care of me like he always does. I had my car fixed in a few days he had a guy sent to my house to take care of the dent and finished the rest at the dealership. His customer service is top notch and I always feel like he takes such good care of me whenever I’m there. After the service was complete he walked the car With me to make sure I was satisfied with everything. No matter what it is he goes above and beyond for his customers! More

I was a lifelong BMW guy until I met Frank a couple of years ago. He converted me to Mercedes with his professional manner, product knowledge and great deals. Makes the experience painless. Recently had t years ago. He converted me to Mercedes with his professional manner, product knowledge and great deals. Makes the experience painless. Recently had to have my E class serviced and Frank personally dropped off a loaner at my home and brought my vehicle to the dealer. When service completed Frank delivered my vehicle. He goes above and beyond all expectations; absolutely the best. Can’t say enough good things about Frank DeLuca . More

Great Service! I took my 2020 AMG GT63 in for service and Anthony Pesce, the service technician, wrote up the order. The service was performed nicely and on time. Mr I took my 2020 AMG GT63 in for service and Anthony Pesce, the service technician, wrote up the order. The service was performed nicely and on time. Mr Pesce should be commended for the way he handled my issues. If I have an issue or just need regularly scheduled service in the future I will be sure to request Mr Pesce. - Doug in Naples More

As reliable as the sun rising. The service team here are just simply that good. Our service tech, Jose, keeps us fully informed throughout the process. We would go anywhere else. The service team here are just simply that good. Our service tech, Jose, keeps us fully informed throughout the process. We would go anywhere else. More

I am always satisfied with the service and friendly staff at Mercedes Benz of Bonita Springs, Jose is always very accommodating. I would highly recommend. at Mercedes Benz of Bonita Springs, Jose is always very accommodating. I would highly recommend. More

I’ve used this dealership for a few years now and have never had an unsatisfactory experience. During the covid19 times the dealership has exceeded my requirements for safety. never had an unsatisfactory experience. During the covid19 times the dealership has exceeded my requirements for safety. More

Geoff and I have known each other for 8 years, maybe a tad more. He has always gone above and beyond for me and my family! Trustworthy, caring and professional, you can’t go wrong with Geoff’s help. tad more. He has always gone above and beyond for me and my family! Trustworthy, caring and professional, you can’t go wrong with Geoff’s help. More

We have been using them since they opened few years back. Their attention to details is outstanding they are listening to your issues and always made sure that they are taken care of completely. Extremely ha Their attention to details is outstanding they are listening to your issues and always made sure that they are taken care of completely. Extremely happy with them. More

My wife’s GLK needed routine service. Rob quickly provided a loaner and kept me posted on the work. All of this while buying vehicle up north. Excellent! provided a loaner and kept me posted on the work. All of this while buying vehicle up north. Excellent! More

The best Mercedes dealership I have ever dealt with. Have bought Mercedes in Pennsylvania, and in three dealerships in Florida. They are head over heels above them all. Also my experience with my salesman, D bought Mercedes in Pennsylvania, and in three dealerships in Florida. They are head over heels above them all. Also my experience with my salesman, David Gavin was refreshing. He was very professional, courteous, and someone I would go back too when I need another car. More