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Mercedes Benz of Bonita Springs - Service Center

Bonita Springs, FL

4.8
417 Reviews

417 Reviews of Mercedes Benz of Bonita Springs - Service Center

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September 15, 2020

Anthony is excellent at his knowledge of Mercedes Benz products. He delivered ahead of the promised time and he is very professional. Any questions I had he explained it. More

by Buster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Pesce
Sep 17, 2020 -

Mercedes-Benz of Bonita Springs responded

Buster, we are pleased to hear of your experience with us here at Mercedes-Benz of Bonita Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

September 13, 2020

Geoff Khaleel always makes a bad situation better. He is responsive and follows up. He makes sure you understand what has been done. If its Geoff's day off, I try to wait unless it's an emergency. All in More

by bamonahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Kaleal
Sep 14, 2020 -

Mercedes-Benz of Bonita Springs responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of Bonita Springs for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

August 23, 2020

Geoff exemplifies the meaning of excellent customer service! We could more easily have our service on both of our Mercedes done at the Naples location, but Geoff's attention to detail, overall knowle More

by Byron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Kaleal
Aug 26, 2020 -

Mercedes-Benz of Bonita Springs responded

Byron, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Bonita Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

August 21, 2020

Love working with these folks! Great service and always a smile! On time, comfortable waiting area, great coffee. I couldn’t ask for anything more. More

by wragg.joanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hochberg
Aug 25, 2020 -

Mercedes-Benz of Bonita Springs responded

Hi Joanna, we're glad to hear that you have such positive service experiences with our team. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

August 19, 2020

I highly recommend Frank. He is always available and makes sure that his clients are well taken care of. I have purchased several cars from Frank and each time he goes above and beyond expectations. T More

by Tmssux@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Kaleal
Aug 21, 2020 -

Mercedes-Benz of Bonita Springs responded

Matt, we're so glad that Frank was able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 15, 2020

Dealer did a great job to pinpoint the problem repair was done in a timely matter Service advisor Torrey Tammaro did a great job updating me and explaining the repairs More

by ulflei
Recommend Dealer
Yes
Employees Worked With
Torrey Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2020

Torrey at the Mercedes Benz of Bonita is very professional. He always takes great care of us and our cars. We’ve been using this dealership for buying and servicing our vehicles for several years More

by tolya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2020

I’m always treated in first class fashion.recommend this dealer to all my friends They always make sure a loaner is available a big plus More

by thazan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
August 08, 2020

Total Professionals Anytime there is an issue with my MB cars, this dealership takes the time to truly comprehend the anomaly and resolve the issue without hesitation. Th More

by feintucj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zyra Corrales
Aug 10, 2020 -

Mercedes-Benz of Bonita Springs responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Bonita Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 06, 2020

Frank has always supported local business. If you need something he is always there to help. Thank you Frank for the referral. He will always be our go to guy at Bonita Mercedes. More

by Inked Vinyl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2020 -

Mercedes-Benz of Bonita Springs responded

Hi, thank you for your great feedback! Our team here at Mercedes-Benz of Bonita Springs sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Take care!

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