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Mercedes Benz of Bonita Springs - Service Center

Bonita Springs, FL

4.8
417 Reviews

417 Reviews of Mercedes Benz of Bonita Springs - Service Center

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December 16, 2020

The service provided on my e-coupe was well done. The service provided by Torrey Tammaro was very professional and he was extremely responsive. Torrey is an asset to Bonita Mercedes. More

by Alan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Torrey Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Kaleal
Dec 17, 2020 -

Mercedes-Benz of Bonita Springs responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

December 13, 2020

Geoff is the best! Very caring and attentive! I appreciate his communication skills. Always a pleasure to deal with him. I know that I can count on him. More

by margoprosenfeld
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Dec 19, 2020 -

Mercedes-Benz of Bonita Springs responded

Hello, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

December 04, 2020

I can’t express enough how great of a service advisor Geoff is!! I will always bring my car to see him! He is personable, professional, and very knowledgeable!! Excellent work Geoff! More

by Pperrino17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Dec 06, 2020 -

Mercedes-Benz of Bonita Springs responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

December 04, 2020

Geoff provided exceptional customer service to me while servicing my Mercedes. He was professional and knowledgeable. I will continue to service my vehicle with him. More

by Len Stephens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Dec 06, 2020 -

Mercedes-Benz of Bonita Springs responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

November 30, 2020

I wouldn't take my car for service to any other place. Geoff is an excellent service advisor. The whole experience is A+++, from setting the appointment until even after pick up making sure the expectatio More

by Juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Dec 01, 2020 -

Mercedes-Benz of Bonita Springs responded

Hello, your satisfaction is our top priority. We are very happy we could provide you with a positive experience! Thank you so much for your incredible recommendation. We hope you have a great day!

November 26, 2020

Geoff always takes great care of me and my vehicle. He is a true asset to the dealership and I hope he is valued thanks More

by Jwpinfla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Nov 29, 2020 -

Mercedes-Benz of Bonita Springs responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

November 25, 2020

Geoff does a fabulous job! There was a time when Geoff wasn’t in the service department. I actually considered changing my car service. I’m happy he is back. The dealership does a great job. More

by Mckraner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Nov 29, 2020 -

Mercedes-Benz of Bonita Springs responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 20, 2020

As a customer service consultant my expectations are higher than most. Geoff and the team exceed customer expectations by anticipating our needs. From the moment I placed the call to completion, the p More

by Tpmoore25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Nov 23, 2020 -

Mercedes-Benz of Bonita Springs responded

Hello, thank you so much for your kind words about your experience here at Mercedes-Benz of Bonita Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 18, 2020

Dropped my slk55 for service. Was expecting long drop off as much was needed. Delighted to see that Geoff was able to get me a loaner and everything was completed ahead of schedule. Car was cleaned as well. More

by Emericr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Nov 20, 2020 -

Mercedes-Benz of Bonita Springs responded

Hello, thank you for sharing your positive experience! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Mercedes-Benz of Bonita Springs! Take care!

November 17, 2020

Geoff is great and honest. It’s a pleasure always when Geoff is great and honest. It’s a pleasure always when dealing with him. My husband and I wouldn’t service anywhere else because of him. More

by y.m.blanco143
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Geoff Kaleal
Nov 19, 2020 -

Mercedes-Benz of Bonita Springs responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Bonita Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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