Mercedes-Benz of Bonita Springs

'Above & Beyond' Customer Service from Josh Dunkelberger! We could not be Happier with the Customer Service, Kindness, Knowledge & Patience we received from Josh Dunkelberger during our search for a New Merce We could not be Happier with the Customer Service, Kindness, Knowledge & Patience we received from Josh Dunkelberger during our search for a New Mercedes! Mercedes Benz of Bonita should consider him a Top Salesperson & Asset to the Dealership!!! Any questions we had, during, and after, our search/purchase for the 'right' vehicle, were always answered in a timely manner.... 'Kudo's' to Mercedes Benz of Bonita for employing such an 'Awesome' young man & Salesperson!. More

Great Experience! My vehicle was totaled in a car accident and Frank was on the phone making sure I was safe and taken care of....who does that these days...very impres My vehicle was totaled in a car accident and Frank was on the phone making sure I was safe and taken care of....who does that these days...very impressed! More

A very pleasant and comfortable experience. Each person with home I interacted was courteous and helpful. There were some issues involving title to my trade-in car due to it being registered ou Each person with home I interacted was courteous and helpful. There were some issues involving title to my trade-in car due to it being registered out-of-state and in my business name; however, all issues were patiently resolved. The sales consultant, Robert Alexander, was extremely well informed and offered courtesies above and beyond. He and each other person at the dealership with whom I interacted made me feel very comfortable, including the concierge who spent time educating me to the various amenities of my new car. I'm confident that those same people will be available to answer questions as I learn more of the aspects of my car. More

The best buying experience ever! I initially went to this dealership to explain to them the exact car I wanted to buy. A 2016 S550, black on black with AMG wheels. I was asking them I initially went to this dealership to explain to them the exact car I wanted to buy. A 2016 S550, black on black with AMG wheels. I was asking them to let me know when one that matched my criteria came in off of lease. It turned out the specific car I wanted had just come in that day. However, it did not have the right wheels. Turned out while I was visiting with them another Benz came in with the right wheels and they agreed to switch the wheels. After a beautiful job detailing the car and the wheels we brought the car home. I have to recommend Jim Renta the Sales Consultant who made it all happen. I would highly recommend working with Jim, no pressure and very eager to put the right car together with a great price to make the deal work. More

Exceptional Deal and Experience Working with Frank DeLuca was great. Even though I purchased a pre-owned Mercedes from him, the lower price point was irrelevant to him. He made the Working with Frank DeLuca was great. Even though I purchased a pre-owned Mercedes from him, the lower price point was irrelevant to him. He made the experience pressure-free, stress-free and truly exceptional. He followed through with every detail, and I feel like I walked away with a great car at extremely fair price. DeLuca, even helped me facilitate getting the vehicle to my private residence...way above and beyond. The man is an honest gentleman and it was a pleasure doing business with him. Highly Recommended. More

Great As german part timers from Fort Myers we stoped by to exchange our 12 year old ML against a younger preowned GLE. We met Frank and the manager and wit As german part timers from Fort Myers we stoped by to exchange our 12 year old ML against a younger preowned GLE. We met Frank and the manager and within 1 hour the deal was perfect. An amazing experience. Now days later we are enjoying the free car wash service. More

FANTASTIC!!!!!! I just bought my second car from Frank in less than 5 months. He knew what I was looking for (C63S convertible) and contacted me before it was even tr I just bought my second car from Frank in less than 5 months. He knew what I was looking for (C63S convertible) and contacted me before it was even traded in at the dealership knowing he was getting it. It’s perfect! Again Frank went above and beyond to make my experience so exciting. He’s the most honest and sincere salesman TJBJR More

Outstanding experience I bought a new Mercedes today. Doug Siegel was my salesman and he was really easy to work with. I also had a wonderful experience with Dave Mesa the I bought a new Mercedes today. Doug Siegel was my salesman and he was really easy to work with. I also had a wonderful experience with Dave Mesa the finance person. I highly recommend using this dealership and particularly these 2 employees. I was very impressed with the entire experience. More

Great experience. I was referred to Frank by my brother in law almost two years ago. The best decision I made was to purchase by vehicle from him. A true professional w I was referred to Frank by my brother in law almost two years ago. The best decision I made was to purchase by vehicle from him. A true professional who is knowledgeable and honest throughout the process. More

Polished, professional business performance.. Stephen DiMuzio promptly responded to my inquiry and set up a fair trade proposal in a timely manner. The next day, after a one-hundred mile drive to Stephen DiMuzio promptly responded to my inquiry and set up a fair trade proposal in a timely manner. The next day, after a one-hundred mile drive to their dealership, the fair trade was immediately honored and the purchase agreement for my chosen vehicle sealed the deal. The state of the art facility is an amazing place to conduct business! It is a breath of fresh air in today's world .....to find such a polished and professional business team with a focus on fairness. More