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Mercedes-Benz of Bonita Springs

Bonita Springs, FL

5.0
2,419 Reviews
The brand new Mercedes-Benz of Bonita Springs is now open. This contemporary, state-of-the-art complex is a four-story structure with a total square footage of 223,000 square feet, including a 35,000 square foot showroom. With a 46,000 square foot service department complete with 47 total service bays, dedicated Sprinter van lifts and a four-lane service drive, your service and maintenance experience will be up to the convenience and luxury standards you deserve.
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14610 Tamiami Trail N

Bonita Springs, FL

34110

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Showing 2,420 reviews

March 06, 2024

Absolutely loved working with Frank. He was super helpful. He made the process easy and quick. More

by Christopherchiodo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Mercedes-Benz of Bonita Springs responded

Hi Christopher, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bonita Springs. Please don't hesitate to reach out if there's anything additional we can do for you.

March 01, 2024

Have leased two vehicles from Ken Lucas. Very efficient and professional both times. Came in to buy tires and ended up leasing another car. More

by Gary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Tipton is top notch
Mar 03, 2024 -

Mercedes-Benz of Bonita Springs responded

Hi Gary, thank you so much for your feedback about Mercedes-Benz of Bonita Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

March 01, 2024

I enjoyed my experience at the Bonita Springs Mercedes Dealership. The staff was very professional, courteous and efficient. I brought my ‘21 Mercedes in for servicing and ended up trading it in for a ne More

by heidifrederic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Tammaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Mesa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel the concierge give stars
Mar 03, 2024 -

Mercedes-Benz of Bonita Springs responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 27, 2024

Ken along with the delivery man did an outstanding job. I tried to pay with a company check from a Pa company that I own. Major upset! Ken had to waste his time to follow me home to get a personal check More

by WELLING3216
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenneth Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deliver man (do not have his name) did good job
Feb 29, 2024 -

Mercedes-Benz of Bonita Springs responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (239) 206-4291 when you can so we can address this situation directly. Thank you and have a great day.

February 26, 2024

Mercedes of Bonita Springs is five star all the way. I’ve been a customer for about ten years now and have never been disappointed. They truly represent luxury and the ultimate in customer service. From More

by LynneG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Mercedes-Benz of Bonita Springs responded

Hi Lynneg, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Bonita Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 24, 2024

Our experience yesterday was very positive. We have had a long history with Mercedes 540, then numerous 450sL’s Ken has helped with the last 3-4 . More

by janhawthor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel customer support .
Feb 26, 2024 -

Mercedes-Benz of Bonita Springs responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 23, 2024

I had an amazing experience leasing my new car; Kenneth was fantastic, I told him what he wanted and what he was looking for from the beginning and he gave me just that! Kenneth was extremely helpful and k More

by haniel roque
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

Mercedes-Benz of Bonita Springs responded

Hi Haniel, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 22, 2024

Frank DeLuca is great and is there to help even well after the sale is done. More

by Kgiovannoli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

Mercedes-Benz of Bonita Springs responded

Hello, we are pleased to hear of your experience with us here at Mercedes-Benz of Bonita Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

February 22, 2024

Second vehicle purchased from Frank. Excellent customer service and attention. Frank will always look out for your best interests. We love our 2024 GLC 300 Coupe. Go see Frank, you will More

by Marty229hpdMarty mM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

Mercedes-Benz of Bonita Springs responded

Hello, we are pleased to hear of your experience with us here at Mercedes-Benz of Bonita Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

February 22, 2024

Frank Deluca is, hands-down, the best salesman in the business. This is the second G63 AMG that we've taken delivery from Frank, and it's been seamless each time. Frank is extremely knowledgeable, profes More

by Fawwaz379
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Mercedes-Benz of Bonita Springs responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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