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Mercedes-Benz of Boerne

Boerne, TX

Overview
Reviews
Vehicles
4.9
1,344 Reviews
Call Dealership (844) 650-7756
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31445 Interstate 10 W

Boerne, TX

78006

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Showing 1,344 reviews

May 25, 2024

Professional and precise service. Thank you to the manager for taking all the attention necessary for an accurate assessment. More

by Bernardo Valadez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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May 28, 2024 -

Mercedes-Benz of Boerne responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 25, 2024

Excellent service with friendly and professional staff that go above and beyond to take care of the customers. Pat is the best! Thank you! More

by paige
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
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May 28, 2024 -

Mercedes-Benz of Boerne responded

We're delighted to learn about your positive experience and the best assistance provided by Pat! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 20, 2024

Chris and the GM were understanding and extremely helpful. Service was excellent and extremely responsive. More

by Mastersautomotivecare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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May 22, 2024 -

Mercedes-Benz of Boerne responded

Thank you for your kind words for our staff, we appreciate it!

May 20, 2024

Guy was accommodating in every way. I never do surveys..surveys are a total waste of my time More

by phylismonical
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy
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May 22, 2024 -

Mercedes-Benz of Boerne responded

Thank you for your kind words for our staff, we appreciate it!

May 17, 2024

There are great people that work there who are very professional and customer caring. They are always taking the customer concerns into consideration. More

by Blessed Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda De La Cruz
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May 21, 2024 -

Mercedes-Benz of Boerne responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 17, 2024

Great dealership! We are well taken care of by Mark Fe La Fuente! He’s awesome! More

by Becflo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark De La Fuente
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May 21, 2024 -

Mercedes-Benz of Boerne responded

We're delighted to learn about your positive experience and the awesome assistance provided by Mark! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 14, 2024

James has always taken good care of our test vehicle in the MB Boerne service department More

by Marcos.Martinez-Ext
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James P
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May 17, 2024 -

Mercedes-Benz of Boerne responded

James at Mercedes-Benz of Boerne has been consistently reliable and attentive in taking care of your test vehicle. Thank you for choosing us!

May 13, 2024

James and his maintenance team are excellent and should be commended. I was welcomed and people asked if they could help. The sales person was totally unprepared and lacked knowledge. After spending cons More

by cpsaxer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
May 15, 2024 -

Mercedes-Benz of Boerne responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jul 31, 2024 -

Mercedes-Benz of Boerne responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, James Godkin, the General Sales Manager, will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Neil Potter General Manager npotter@mbboerne.com

May 11, 2024

If you decide to buy from this dealership, be sure and ask for Guy Vick....there's no substitute... More

by frederick.powers2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Vick
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May 15, 2024 -

Mercedes-Benz of Boerne responded

Congratulations on your new vehicle! We're thrilled that Guy provided you with an exceptional sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 10, 2024

Professional, pleasant employees. Lynda DeLaCruz is the best !! Shop diagnoses issues I have with my 9 year old CLS expediently and correctly. I love my MB More

by cince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda DeLaCruz
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May 15, 2024 -

Mercedes-Benz of Boerne responded

It's fantastic to hear that you had a great experience and that Lynda provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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