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Mercedes-Benz of Boerne

Boerne, TX

Overview
Reviews
Vehicles
4.9
1,387 Reviews
Call Dealership (844) 650-7756
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31445 Interstate 10 W

Boerne, TX

78006

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Showing 1,387 reviews

September 11, 2024

They were not able to troubleshoot and fix my problem. Yet they still found things to charge me for. They suck More

by Aedan9902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Louis Pisano, Tumay Olivia
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Sep 15, 2024 -

Mercedes-Benz of Boerne responded

Aedan9902, I appreciate you taking the time to inform me about your recent service experience. I deeply regret any inconvenience you may have encountered due to the mechanic not being able to diagnose your vehicle. I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Kevin Boles Service Director kboles@mbboerne.com

September 10, 2024

Mercedes Benz of Boerne did a great job servicing my EQS. The dealership is beautiful. The staff is competent, friendly, and professional. Couldn’t ask for more! More

by Dallas
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rey in Sales, Ryan in Service, and Stephen in Finance.
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Sep 11, 2024 -

Mercedes-Benz of Boerne responded

Hi Dallas, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 10, 2024

Great experience. I was met as I drove in, introduced to Mr Forbes in service. He handled everything. I received a report on my car as he promised I would. I went to More

by Jplazyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr William Taylor in sales, Ms Desiree Lev, finance and Mr Forbes in service
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Sep 11, 2024 -

Mercedes-Benz of Boerne responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 09, 2024

Excellent service from Pat at Mercedes Benz of Boerne. Very thorough and helpful with my car More

by anavelez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Enriquez, Louis Pisano, Tumay Olivia
Print
Sep 11, 2024 -

Mercedes-Benz of Boerne responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2024

Mercedes-Benz of Boerne has the absolute best service of any dealership I have been to! They make me feel like family! I highly recommend them! More

by dianabarriostrevino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Waters
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Sep 09, 2024 -

Mercedes-Benz of Boerne responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 05, 2024

Great dealership very customer friendly and they go out of there way to ensure customer satisfaction. More

by Bruisedmelon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda Delacruz
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Sep 08, 2024 -

Mercedes-Benz of Boerne responded

Hi, we are so happy to read such a great review about Mercedes-Benz of Boerne! Feel free to reach out to us if you need anything. Have a wonderful day.

September 04, 2024

Arturo provided outstanding customer service. He provided at least daily updates on my vehicle and was attentive to making sure my vehicle was delivered in excellent condition after the service w More

by Suzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo, Assistant Service Manager
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Sep 06, 2024 -

Mercedes-Benz of Boerne responded

Hi Suzanne, we're happy you found our staff to be supportive during your experience here at Mercedes-Benz of Boerne. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2024

It’s always a pleasure to work with Lynda and her colleagues. I always feel like my concerns are being heard and taken care of. More

by alison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda de la Cruz
Print
Sep 06, 2024 -

Mercedes-Benz of Boerne responded

Hi Alison, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. We hope you have a great day!

September 01, 2024

Always excellent, friendly service. I know the job will be done right! Service providers are super helpful. More

by Linda Ghazawi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Forbes
Print
Sep 06, 2024 -

Mercedes-Benz of Boerne responded

Hi Linda, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 29, 2024

James did a great job, service on time as scheduled excellent customer service ! Well done! More

by rmetzger17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Print
Aug 31, 2024 -

Mercedes-Benz of Boerne responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. We are always more than happy to assist you if anything else comes up. Take care!

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