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Mercedes-Benz of Boerne

Boerne, TX

Overview
Reviews
Vehicles
4.9
1,322 Reviews
Call Dealership (844) 650-7756
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31445 Interstate 10 W

Boerne, TX

78006

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Showing 1,322 reviews

October 19, 2024

Excellent service on my 2024 AMG GLE . . David took care of us and we will be back for our next service due.. More

by Robertanger8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rockwell
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Oct 20, 2024 -

Mercedes-Benz of Boerne responded

Hi, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 19, 2024

Service advisor was awesome. Quality workmanship. Completed on time and dealership is customer oriented. Awesome service! More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
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Oct 20, 2024 -

Mercedes-Benz of Boerne responded

Hi Will, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 13, 2024

Arturo was great. He kept me informed of the service progress. He provided a great guest experience. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
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Oct 18, 2024 -

Mercedes-Benz of Boerne responded

Hi Sharon, we're happy you found Arturo to be so supportive during your experience here at Mercedes-Benz of Boerne. We are always more than happy to assist you if anything else comes up. Take care!

October 12, 2024

Great service The communication is excellent. Service advisor is awesome quick and efficient and very clean the dealership. More

by MJD-5133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda de la cruz
Report | Print
Oct 15, 2024 -

Mercedes-Benz of Boerne responded

Hi, we're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 12, 2024

Service was great follow up was excellent CSR came back spotless keep up the great work More

by asimpk3947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Thomas
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Oct 15, 2024 -

Mercedes-Benz of Boerne responded

Hi, we are glad we could help! We do hope we can be of assistance in the future. Take care!

October 11, 2024

Look for Pat in service, and Jeff in sales. They make it worthwhile. The loaner department is ok, but has opportunities for improvement. Submitted kindly. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ramirez
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Oct 13, 2024 -

Mercedes-Benz of Boerne responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 11, 2024

We have taken our vehicles to MB boerne for ~20 years now for service. They always go above and beyond. Lately, Chris has been our service advisor and he has been nothing short of amazing. If you want good, More

by gcrumrine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Forbes
Report | Print
Oct 13, 2024 -

Mercedes-Benz of Boerne responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. If you have any further questions, please give us a call. We're always happy to help!

October 10, 2024

Excellent Service! !! Patrica did a nice job of keeping me informed and technicians got work done in a timely fashion. More

by NANCCLARK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
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Oct 13, 2024 -

Mercedes-Benz of Boerne responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2024

Linda was my service advisor and she does a great job and I will always use her so nice to deal with. More

by Johnsandersonrph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Pisano, Tumay Olivia
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Oct 12, 2024 -

Mercedes-Benz of Boerne responded

Hi, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 08, 2024

Disappointed in lack of ownership in damaging brake fluid caliper drain plug (threaded). A $1900 repair of a part damaged during a routine multi-point inspection was required. More

by Lbs7295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda De La Cruz
Report | Print
Oct 10, 2024 -

Mercedes-Benz of Boerne responded

Lbs7295, We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. I will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Kevin Boles Service Director kboles@mbboerne.com

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