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Mercedes-Benz of Boerne

Boerne, TX

4.9
1,337 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 1,337 reviews

June 12, 2026

From sales to service, Mercedes Benz of Boerne is thorough, knowledgeable & always professional. They are all a pleasure to do business with. More

by ginaholcomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert in Sales & Paco in Service
Jun 14, 2026 -

Mercedes-Benz of Boerne responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2026

I had my Sprinter's first service done. I was able to get a convenient appointment and the service was efficient. Nice waiting area with snacks and coffee/tea/beverages More

by Jillhk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
Jun 13, 2026 -

Mercedes-Benz of Boerne responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2026

I consistently have a great experience at Mercedes-Benz of Boerne. The service team is swift, organized, and truly takes care of their customers from start to finish. I always leave feeling confident that More

by Carlymartinez16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rockwell
Jun 12, 2026 -

Mercedes-Benz of Boerne responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 11, 2026

I just picked up my vehicle after having it checked and I remain very happy with Mercedes of Boerne. David Rockwell was my service advisor and he was super thorough with guiding us through the process. He More

by therobmerrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rockwell
Jun 12, 2026 -

Mercedes-Benz of Boerne responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Boerne. If you have any further questions, please give us a call. We're always happy to help!

June 11, 2026

Ricardo was excellent and solved my air conditioning problem. I was able to continue my vacation. More

by Jkelly8427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo!!!
Jun 11, 2026 -

Mercedes-Benz of Boerne responded

Hi, thanks for your praise and kind comments about Ricardo. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2026

The staff is helpful and friendly. The use of a loaner car is a great value add. More

by christy.garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda and Jonathan
Jun 11, 2026 -

Mercedes-Benz of Boerne responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. If you have any further questions, please give us a call. We're always happy to help!

June 10, 2026

I received exceptional service when dropping my vehicle off with Chris Forbes at Mercedes Benz-Boerne. He ensured all my reported concerns were addressed in addition to taking care of the recalled issues. More

by Cdouglas1055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Forbes
Jun 10, 2026 -

Mercedes-Benz of Boerne responded

Hello, we're happy you found Chris Forbes to be so supportive during your experience here at Mercedes-Benz of Boerne. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 08, 2026

Mercedes Benz of Boerne is consistently a smooth experience. I will continue to get my vehicle serviced here! More

by Marissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rockwell
Jun 10, 2026 -

Mercedes-Benz of Boerne responded

Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

June 08, 2026

I recently purchased a Certified Pre-Owned Mercedes-Benz S560 from Mercedes-Benz of Boerne and had a great experience working with Sean and the team. Sean was professional, responsive, and genuinely comm More

by metowers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 09, 2026 -

Mercedes-Benz of Boerne responded

Thank you for your feedback. Mr. Sean Gahan will reach out to review your concerns in more detail so we can try to determine where the communication evidently failed in the repair process. We do value your feedback and it's very important to us to find the root cause. Please expect a call from Sean as we would like visit with you and discuss further at your convenience. Thank you Neil Potter General Manager Mercedes-Benz of Boerne npotter@group1auto.com

June 07, 2026

Outstanding Service; extremely courteous greeters; video explanations of Service inspections; Service manager exceptionally attentive to customer needs More

by K-1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda De La Cruz and Betty
Jun 07, 2026 -

Mercedes-Benz of Boerne responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!