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Mercedes-Benz of Boerne

Boerne, TX

Overview
Reviews
Vehicles
4.9
1,443 Reviews
Call Dealership (844) 650-7756
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31445 Interstate 10 W

Boerne, TX

78006

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Showing 1,443 reviews

January 30, 2026

Worst dealership I have ever been too. I would never recommend anyone to go here. More

by Brendam801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Would rather not say
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Feb 05, 2026 -

Mercedes-Benz of Boerne responded

Brendam, Thanking you for reaching out and commenting on your experience. We apologize for the inconvenience and frustration that this caused and would like to review this visit in detail. Kevin Boles, the service manager will contact you to review the visit in detail to determine where the breakdown was in our services. We pride ourselves in delivering a true luxury experience and feel certain that we can accommodate your needs moving forward.   Neil Potter General Manager - Mercedes-Benz of Boerne  npotter@Group1Auto.com

January 30, 2026

Charles (service manager) is great and always calm? Love that! Will continue to. come there. The repairman fix the problems. More

by Peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
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Feb 01, 2026 -

Mercedes-Benz of Boerne responded

Hello, thank you for your kind review; we are happy to pass along your comments to Charles here at Mercedes-Benz of Boerne! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 27, 2026

My service person Linda, is wonderful . Always willing to help. Always there when I need her . More

by marilynbird78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda De La Cruz
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Jan 30, 2026 -

Mercedes-Benz of Boerne responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Boerne! We do hope we can be of assistance in the future. Take care!

January 27, 2026

David was excellent, same day service for a battery change, arranged for uber, he even helped with my other car More

by Hal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David R.
Print
Jan 30, 2026 -

Mercedes-Benz of Boerne responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 24, 2026

my service advisor David was professional, courteous, and easy to work wirh. He explained all the details of my service. Dealer costs were reasonable compare to other mb dealers in the area. More

by jp
Recommend Dealer
Yes
Employees Worked With
David
Print
Jan 26, 2026 -

Mercedes-Benz of Boerne responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 24, 2026

Everyone is always friendly and professional. Chris is the best and his customer service is amazing! More

by marisolgraichen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor is Chris
Print
Jan 26, 2026 -

Mercedes-Benz of Boerne responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 22, 2026

excellent as always. Eddy Waters is an excellent representative of your dealership The people at road assistance are great too. , early and helpful. Josh was a true frie More

by gburns0304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
eddy waters
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Jan 24, 2026 -

Mercedes-Benz of Boerne responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 21, 2026

Service was completed on time. Vehicle was washed and charged. We were provided a new loaner vehicle during servicing. Very satisfied with this dealership! More

by chocolaterancher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Enriquez
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Jan 24, 2026 -

Mercedes-Benz of Boerne responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 21, 2026

I really appreciated Ivan helping me with my car service. He was very quick and responsive! More

by Blalaniz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Mora
Print
Jan 22, 2026 -

Mercedes-Benz of Boerne responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. Feel free to reach out to us if you need anything. Have a wonderful day.

January 20, 2026

I am happy with the service I received today. The sprinter team is top notch! More

by Karenmoran80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo caldera.
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Jan 22, 2026 -

Mercedes-Benz of Boerne responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

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