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Mercedes-Benz of Boerne

Boerne, TX

4.9
1,443 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 1,443 reviews

April 18, 2026

My associate is very helpful and easy to contact. He communicates with me about repairs and updates often. More

by kleesnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Apr 20, 2026 -

Mercedes-Benz of Boerne responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 16, 2026

Jeff Ramírez was such a great help. He made car buying so easy from start to finish. He was very professional and attentive the whole time. More

by tonykikhamsouk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Ramirez
Apr 20, 2026 -

Mercedes-Benz of Boerne responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Boerne! If you have any further questions, please give us a call. We're always happy to help!

April 15, 2026

Was one of the best experiences I had buying a car. .my salesman William was tops!!! More

by Alexislaskoskie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William and detail guy,and Persian man doing my sales close
Apr 17, 2026 -

Mercedes-Benz of Boerne responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2026

Always professional, prompt, courteous and friendly. Linda, my service advisor is polite, professional, knowledgeable and trustworthy. Betty in the car loaner department is always very polite, pr More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda and Betty
Apr 17, 2026 -

Mercedes-Benz of Boerne responded

Hi Bill, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2026

Terrible service. After multiple attempts to rectify an issue, we were told they were not willing to resolve it. More

by dahiyavn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tawni, Shop Foreman
Apr 15, 2026 -

Mercedes-Benz of Boerne responded

Thank you for your feedback and review. The very experienced team at Mercedes-Benz of Boerne has inspected the issue repeatedly and has performed any and all adjustments to try to eliminate the slight vibration on the rear captain chair. We remain confident that the vehicle is operating as factory specifications. Many times, road surfaces do add vibrations based on the conditions of the road. We do apologize for your inconvenience and dissatisfaction and can only recommend that you contact MBUSA to express your concerns further. Thank you Neil Potter General Manager Mercedes-Benz of Boerne npotter@group1auto.com

April 06, 2026

Very efficient and helpful and friendly staff Thank you all! I will recommend this dealership More

by Liz.Alvarado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Rockwall
Apr 07, 2026 -

Mercedes-Benz of Boerne responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 06, 2026

The service department worked long hours to repair our disabled vehicle and get us back on the road quickly. They provided transportation and local recommendations for us to pass the time while work was b More

by tsatullo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Caldera, Noel
Apr 07, 2026 -

Mercedes-Benz of Boerne responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 05, 2026

Exceptional service. Lynda De La Cruz is the absolute best. All the issues were resolved and the vehicle is spotless. I was seriously thinking about trading the car in on More

by piotelii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda De La Cruz
Apr 07, 2026 -

Mercedes-Benz of Boerne responded

Hello, we're happy to hear you had such a positive experience with Lynda! We are always more than happy to assist you if anything else comes up. Take care!

April 04, 2026

Good service from initial greeting through the car wash when the work is complete. Not pushy to the point of large upselling - focused on Mercedes recommendations based on mileage. Service rep friendly and More

by Robertbartlett361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
Apr 06, 2026 -

Mercedes-Benz of Boerne responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

April 04, 2026

Great service from drop off to pick up! The best service we have ever received from any dealership. More

by micheleduncan83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Enriquez
Apr 06, 2026 -

Mercedes-Benz of Boerne responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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