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Mercedes-Benz of Boerne

Boerne, TX

4.9
1,443 Reviews

31445 Interstate 10 W

Boerne, TX

78006

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Showing 1,443 reviews

June 11, 2026

Ricardo was excellent and solved my air conditioning problem. I was able to continue my vacation. More

by Jkelly8427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo!!!
Jun 11, 2026 -

Mercedes-Benz of Boerne responded

Hi, thanks for your praise and kind comments about Ricardo. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2026

The staff is helpful and friendly. The use of a loaner car is a great value add. More

by christy.garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda and Jonathan
Jun 11, 2026 -

Mercedes-Benz of Boerne responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. If you have any further questions, please give us a call. We're always happy to help!

June 10, 2026

I received exceptional service when dropping my vehicle off with Chris Forbes at Mercedes Benz-Boerne. He ensured all my reported concerns were addressed in addition to taking care of the recalled issues. More

by Cdouglas1055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Forbes
Jun 10, 2026 -

Mercedes-Benz of Boerne responded

Hello, we're happy you found Chris Forbes to be so supportive during your experience here at Mercedes-Benz of Boerne. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 08, 2026

Mercedes Benz of Boerne is consistently a smooth experience. I will continue to get my vehicle serviced here! More

by Marissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rockwell
Jun 10, 2026 -

Mercedes-Benz of Boerne responded

Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

June 08, 2026

I recently purchased a Certified Pre-Owned Mercedes-Benz S560 from Mercedes-Benz of Boerne and had a great experience working with Sean and the team. Sean was professional, responsive, and genuinely comm More

by metowers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 09, 2026 -

Mercedes-Benz of Boerne responded

Thank you for your feedback. Mr. Sean Gahan will reach out to review your concerns in more detail so we can try to determine where the communication evidently failed in the repair process. We do value your feedback and it's very important to us to find the root cause. Please expect a call from Sean as we would like visit with you and discuss further at your convenience. Thank you Neil Potter General Manager Mercedes-Benz of Boerne npotter@group1auto.com

June 07, 2026

Outstanding Service; extremely courteous greeters; video explanations of Service inspections; Service manager exceptionally attentive to customer needs More

by K-1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda De La Cruz and Betty
Jun 07, 2026 -

Mercedes-Benz of Boerne responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 05, 2026

Great service. Service rep was very knowledgeable and helpful. Great communication and prompt updates. Very professional. More

by reyabc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni Jade
Jun 07, 2026 -

Mercedes-Benz of Boerne responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne. Feel free to reach out to us if you need anything. Have a wonderful day.

May 31, 2026

Very accommodating. Our advisor is always very calm and professional. He will make you feel comfortable and relaxed. He’s very good at what he’s doing. More

by jmaligayapt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rockwell
Jun 02, 2026 -

Mercedes-Benz of Boerne responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 30, 2026

Tawni was awesome today. Everything was seamless from drop off to pickup. No issues or concerns! Just how we like it. Thanks! More

by Vmrice1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni
Jun 03, 2026 -

Mercedes-Benz of Boerne responded

Hi, we're happy you found our staff Tawni to be so supportive during your experience here at Mercedes-Benz of Boerne. We are always more than happy to assist you if anything else comes up. Take care!

May 29, 2026

Linda De Lecruz is the best service writer in the world. She is efficient and precise. More

by Tonyhabanero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda De Lacruz
May 30, 2026 -

Mercedes-Benz of Boerne responded

Hi, thanks for your praise and kind comments about Linda. Feel free to reach out to us if you need anything. Have a wonderful day.

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