Back

Mercedes-Benz of Boerne

Boerne, TX

4.9
1,443 Reviews

31445 Interstate 10 W

Boerne, TX

78006

Directions

By Type

Showing 1,443 reviews

July 27, 2023

Very quick and friendly and Answered all my questions to my satisfaction. Well done Mercedes if Boerne. More

by jimconmatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
Aug 03, 2023 -

Mercedes-Benz of Boerne responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 26, 2023

Eddie Wattets is the best in the business. Always has the customer in mind, excellent and personable. More

by rhubarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Waters
Jul 31, 2023 -

Mercedes-Benz of Boerne responded

We're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne.

July 26, 2023

Mercedes Boerne is always so helpful, especially our service writer Patricia Enriquez. She’s always so pleasant and helpful. We get our 2009 E 350 serviced here but she and the dealership treat us like More

by shoehorse31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Enriguez
Jul 31, 2023 -

Mercedes-Benz of Boerne responded

We're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne.

July 26, 2023

Awesome experience at Mercedes-Benz of Boerne, Albert was great, knowledgeable, respectful and very helpful. More

by José Tovar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert López
Jul 28, 2023 -

Mercedes-Benz of Boerne responded

José, we are very happy we could provide you with a positive experience!

July 24, 2023

I bought a Mercedes with the expectation of the phenomenal service which I received from Andres P. If Mercedes can copy his service, there would be a waiting time of years to buy a Mercedes. More

by Ramon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Potes
Aug 01, 2023 -

Mercedes-Benz of Boerne responded

We are glad we could help! Congratulations on your new vehicle!

July 21, 2023

Great service ! !!Linda was very helpful. Car was clean when I got it back . Thank you! More

by Nelsonwilliam175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Del a Cruz
Jul 29, 2023 -

Mercedes-Benz of Boerne responded

We're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Boerne.

July 21, 2023

During a normal shopping run my wife was on her way home when she noted the check engine light had come Ted on then followed by a loss of power. Power did come back but at the next light the vehicle shut of More

by Flathead312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Louis Pisano, Tumay Olivia
Oct 25, 2023 -

Mercedes-Benz of Boerne responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Neil Potter the General Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Neil Potter General Manager npotter@mbboerne.com

July 21, 2023

Lynda is the best! Always offers great customer service and makes you want to keep returning as a customer. More

by tdperson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda
Jul 28, 2023 -

Mercedes-Benz of Boerne responded

Thank you for your kind words for our staff, we appreciate it!

July 20, 2023

Excellent service, worked with my warranty and got over $6k covered. Very pleased with the updates along the way. More

by Donavan Stinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Spencer
Jul 29, 2023 -

Mercedes-Benz of Boerne responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 17, 2023

Charles Spencer is awesome. He helped me extremely well throughout the duration of my service. Great experience and it was because of him. More

by Brian Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Spencer, Louis Pisano, Tumay Olivia
Aug 14, 2023 -

Mercedes-Benz of Boerne responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Charles Spencer provided a great service experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

...
122
...