Mercedes-Benz of Boerne

Top notch service at this dealership. I was accommodated and given a brand new loaner. Work was done exactly when I was told. I enjoy my interactions at this dealer. I was accommodated and given a brand new loaner. Work was done exactly when I was told. I enjoy my interactions at this dealer. More

David is a very attentive and helpful service advisor. One of the best and always appreciated! One of the best and always appreciated! More

This dealership has a great Service Staff, no complaints in that area, Charles Spencer made everything quick and smooth. I was in and out. in that area, Charles Spencer made everything quick and smooth. I was in and out. More

We brought our vehicle in for it’s one year service and a windshield replacement. DAVID, our service advisor was outstanding and kept us up-to-date every day while the car was in service. windshield replacement. DAVID, our service advisor was outstanding and kept us up-to-date every day while the car was in service. More

The sales team is terrific! The facility is clean and very relaxing for a dealership. Unfortunately, we had an issue with a service advisor named Paco. He was not polite and arg The facility is clean and very relaxing for a dealership. Unfortunately, we had an issue with a service advisor named Paco. He was not polite and argued with us about the request we made that was part of the reason we brought the car for service. He didn’t want to help us any further and told us to go talk to ‘sales’ because he refused to do the work we asked, thank god our terrific sales guy Francisco helped us and got the part we needed!! Sales dept gets an A+ the service dept gets an F! More

Great service. Attention to detail, kept me updated about the process and price transparency. Highly recommended. Attention to detail, kept me updated about the process and price transparency. Highly recommended. More

Great customer service. Was never pressured advised all the corrections got what I needed in and out thank you. Was never pressured advised all the corrections got what I needed in and out thank you. More

The best service ever . ,everyone was helpful, courteous and went out of their way to see that I was made comfortable ,everyone was helpful, courteous and went out of their way to see that I was made comfortable More

My car service was excellent. Paco explained everything about the service I anticipated having done. My car needed additional work which he also explained throughly along with gi Paco explained everything about the service I anticipated having done. My car needed additional work which he also explained throughly along with giving me options. I found the pricing to be up front and fair. I asked a lot of questions which were answered with patience and grace even when I made a mistake. Derek helped us with transportation and was very kind and polite. I recommend this service to local residents and people like me who are visiting from out of state. More