Mercedes-Benz of Boerne

Performed the work on time. We had a problem with sunflower seeds in the AC. The technician found the problem and cleaned out the system. We can now run the AC at its maximum We had a problem with sunflower seeds in the AC. The technician found the problem and cleaned out the system. We can now run the AC at its maximum speed with out being hit with seeds and rodent waste. More

Great service! The Mercedes-Benz of Boerne is truly the BEST dealership to take your car for service. I would personally like to thank my advisor Ms. Tawny Jade McC The Mercedes-Benz of Boerne is truly the BEST dealership to take your car for service. I would personally like to thank my advisor Ms. Tawny Jade McCord for her caring, supportive, and efficient response to my concerns. She was mindful of my feelings and explored different options to help me with the situation. Her communication skills are very good and I appreciate the times she answered my questions, even when she was off. That is undeniable what truly means going above the average level of service! I absolutely love this dealership and I will definitely recommend to ASK for this young lady, if you want to experience what Mercedes-Benz customer service is all about. Thanks so much for making this unpleasant experience easy to navigate with your service and your support. Mrs. L. Crow More

David Rockwell provided truly 5‑star service. He kept me informed, handled everything efficiently, and made sure the repairs were completed in a timely manner. The overall experience was excellen He kept me informed, handled everything efficiently, and made sure the repairs were completed in a timely manner. The overall experience was excellent, and I appreciate his professionalism and attention to detail. More

Linda is a super wonderful service advisor. She definitely cares about her clients and making sure they are taken care of. She definitely cares about her clients and making sure they are taken care of. More

Service is always expertly handled and taken care of. Chris my service advisor keeps me informed on all actions and I have never had an issue with the technician teams efforts. Chris my service advisor keeps me informed on all actions and I have never had an issue with the technician teams efforts. More

The customer service I received was outstanding. Tawni, in the service department, was very patient and helpful in addressing my needs by explaining what repairs were needed to get my car running. A Tawni, in the service department, was very patient and helpful in addressing my needs by explaining what repairs were needed to get my car running. After deciding I wanted to look at new cars she contacted Benjamin for me. He worked with me to evaluate my current car and find a new vehicle that worked for me. He too was very patient in finding a car that matched my needs. I feel valued as a customer and will continue to do business with Mercedes-Benz of Boerne! I appreciate everything they did to make my experience a pleasure! More

Great service! Had a car totaled due to floods and Mike took great care of me. Had a car totaled due to floods and Mike took great care of me. More

Mercedes-Benz of Boerne recently performed some scheduled maintenance plus additional work I needed done (repaired 2 oil leaks plus brake work). The service department did a great job, service agent was exce maintenance plus additional work I needed done (repaired 2 oil leaks plus brake work). The service department did a great job, service agent was excellent and a loaner was provided. Overall experience was outstanding. More

I would like to thank Mr. Charles for being very professional, kind and attentive. I also would like to thank Mr. Eddy Waters always being very professional and take my paymen Charles for being very professional, kind and attentive. I also would like to thank Mr. Eddy Waters always being very professional and take my payment for fixing the vehicle. Thank you Mr. Charles and Mr. Eddy Waters for all you do. More

The service department has done an outstanding job making sure my vehicle is running properly. Linda De La Cruz is a top level professional. She went out of her way to keep me both informed, knowledgeable sure my vehicle is running properly. Linda De La Cruz is a top level professional. She went out of her way to keep me both informed, knowledgeable about the work performed, and recommendations for future service. My experience was flawless. Thank you! More