Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Birmingham
Irondale, AL
626 Reviews
The Mercedes-Benz name brand is synonymous with luxury cars. The premium quality and reliability of the Mercedes-Benz line of vehicles is what makes it the leader in luxury.
Mercedes-Benz of Birmingham is proud to serve Birmingham and the surrounding areas such as Hoover, Irondale, Mountain Brook and Vestavia Hills and provide the prestige of the best and most recognized luxury vehicles in the world. We know that you come here with high expectations, and our staff is proud to live up to the high demands and earn the right to the Mercedes-Benz name by being community leaders and providing excellent customer service above and beyond the typical car-purchasing experience.
In addition to the best customer service, we also have one of the largest inventories of Mercedes-Benz S-Class, Mercedes-Benz C-Class, Mercedes-Benz GLE and the Mercedes-Benz E-Class vehicles in the region. So, you are sure to find the Mercedes-Benz in Alabama that you desire.
At Mercedes-Benz of Birmingham, we also believe in streamlining the car-buying process for you. That is why we offer numerous online tools and features like scheduling Mercedes service online, getting pre-approved for a car loan in Alabama, and a link to our current specials on new and used cars in Hoover.
Visit Mercedes-Benz of Birmingham today, and we will help you find the right luxury car in Birmingham at a reasonable price.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 626 reviews
October 01, 2022
Mercedes-Benz of Birmingham is, simply put, a top notch dealership. From the sales manager on down - they are professional and courteous and most of all - fair. My family has now purchased three vehicles dealership. From the sales manager on down - they are professional and courteous and most of all - fair. My family has now purchased three vehicles from this dealership. Specifically, Ghali Bazzi is a fantastic salesman. He is wonderful to deal with and attentive to every need. What a great experience - purchasing a great car from a great dealer at a great dealership. Thank you MB of Birmingham. More
by wrfleet
September 21, 2022
Over this past year I have gotten to know Greg Forrest from coming to the dealership for service , etc. When it came time to trade my car in I knew he was the one I trusted to help me with my trade and pu from coming to the dealership for service , etc. When it came time to trade my car in I knew he was the one I trusted to help me with my trade and purchase another Mercedes. Greg went above and beyond to help me, put my mind at ease, and make everything seamless. I am so impressed with this dealership in their care and treatment of the customer. Thank you Greg and team!! More
by denhamkelly1970
September 20, 2022
Rockstar Dealer! Working with Djiby Tall was amazing and he made our experience easy and wonderful! Would highly recommend! We love our new car. Thank you! Working with Djiby Tall was amazing and he made our experience easy and wonderful! Would highly recommend! We love our new car. Thank you! More
by jackie.basik
Employees Worked With
September 14, 2022
Great value for car we were looking for and great to Work with the Mercedes Dealership and with Kurt as he was very helpful getting everything taken care of. with the Mercedes Dealership and with Kurt as he was very helpful getting everything taken care of. More
by Pbcofield
September 07, 2022
Eric Burks - The Best! We have been customers with Eric for over 20 years. Eric is honest, professional and he really cares about his customers; not just the sale. Er We have been customers with Eric for over 20 years. Eric is honest, professional and he really cares about his customers; not just the sale. Eric, Keep up the good work and thank you for your assistance and expertise. The McGhee Family. More
by Devoralyn McGhee
September 01, 2022
Everyone was really nice and accommodating from the moment I arrived to the moment I departed. Trent Tate was my sales associate and he was very easy to work with. I never felt pressured, my choices we moment I arrived to the moment I departed. Trent Tate was my sales associate and he was very easy to work with. I never felt pressured, my choices were my own to make. I didn’t spend endless hours at the dealership like I have at other places either. More
by CB
August 20, 2022
I had the BEST experience yesterday at Mercedes of Birmingham. Djiby (DJ) could not have been any more helpful and provided better service!! If you are looking for a car, they have a huge inventory Birmingham. Djiby (DJ) could not have been any more helpful and provided better service!! If you are looking for a car, they have a huge inventory and the BEST service in Birmingham!! But call ahead so you can work with Djiby, you won’t regret it!!!!!! More
by laurenecaldwell
Employees Worked With
August 20, 2022
If your looking for an awesome salesperson at Mercedes in Birmingham, talk to Djiby Tall. He sold me two vehicles and I wouldn’t trust anyone else. Very professional and always does his best for his custom Birmingham, talk to Djiby Tall. He sold me two vehicles and I wouldn’t trust anyone else. Very professional and always does his best for his customers!!! More
by Judy
August 18, 2022
I went in to purchase a vehicle and Kira was exceptionally nice! She was extremely knowledgeable as I was on the fence as to which model I was going to get. Kira educated me in such a way that exceptionally nice! She was extremely knowledgeable as I was on the fence as to which model I was going to get. Kira educated me in such a way that ultimately influenced and determined which vehicle I purchased! More
by Rcarterusn
Employees Worked With
Kira Jackson
August 16, 2022
Ghali was an absolute dream to work with while I was purchasing my new car! He made the process seamless from start to finish, made sure I was familiar with all of the settings and programs in the car, purchasing my new car! He made the process seamless from start to finish, made sure I was familiar with all of the settings and programs in the car, and overall has a great attitude and made me feel at ease about everything! Highly recommend him and Mercedes Benz of Birmingham! More
by whitneyf
Employees Worked With
