Mercedes-Benz of Birmingham

Omg! !! Where do I start! This is the best Mercedes Dealership hands down anywhere. From start to finish, the experience will blow you away! First, Cin !! Where do I start! This is the best Mercedes Dealership hands down anywhere. From start to finish, the experience will blow you away! First, Cindy in customer care was amazing! She accommodated with a smile and was so kind! I couldn't have asked for better service. Djiby in sales, I don't think there is enough words to say how blessed this dealership is to have him on their team. He goes far and beyond to make sure you get everything you are asking for and it is his personal goal to exceed your expectations. He did not disappoint. My new GLC was more than I ever anticipated! He made for sure the deal went smoothly and I was well taken care of. I bought my last Mercedes from this location and this experience exceeded my last experience. This team here, makes each person that walks through their door feel like family. Trust me. I watch as I wait and it is the same across the board. I will NEVER go anywhere else. They have made me a customer for life because of their awesome service! Boubacar in finance put the icing on the cake. It was the best time I spent purchasing a vehicle bar none! He was very professional, welcoming, and just a pleasure to work with. He didn't pressure me into anything and was very sincere and caring through the entire purchasing process. Let me tell you, this is the way dealerships should treat their customers. When you have an entire team that is dedicated from beginning to end, you only will end up with greatness. This is a team of excellence translating to greatness. They are AMAZING and the best Dealership anyone could ever have or desire to have. They never disappoints. More

I’m a firm believer that outstanding performance should be publicly recognized. Arsenio Eatmon’s professionalism, availability, job knowledge and willingness to help makes him an exceptional team member of be publicly recognized. Arsenio Eatmon’s professionalism, availability, job knowledge and willingness to help makes him an exceptional team member of the MB of Birmingham organization. I will certainly recommend him to my network. Overall, this buying experience was the best yet! ~Andrea Brown US Air Force (Ret) More

Highly recommend Greg Forrest at the Mercedes Irondale Campus for impeccable service. Greg is a highly skilled individual with impeccable listening skills. His ability to match your needs makes the car s Campus for impeccable service. Greg is a highly skilled individual with impeccable listening skills. His ability to match your needs makes the car selection and purchase experience seamless. Patient and kind are also his virtues. From a 2009 C-230 to 2023 EQE350+ Electric Vehicle, Greg has been our go to sales person at Mercedes. He is "Simply the Best". More

We are so happy we found Keisha! She listened to what our needs are and found us just the right car. She is very knowledgeable and was just a delight to work with. She listened to what our needs are and found us just the right car. She is very knowledgeable and was just a delight to work with. More

Highly recommend Mercedes-Benz of Birmingham and especially Greg Forrest. He made the process as smooth as possible and was extremely knowledgeable of not only the inventory but the options availabl especially Greg Forrest. He made the process as smooth as possible and was extremely knowledgeable of not only the inventory but the options available. He listened to what we wanted and did not try to convince us otherwise. He was a stellar salesman in all aspects of the job! 10/10!! More

Had a great experience with Ghali, Trey and Brooke when purchasing our CPO GLE 350. Thanks team for making this a smooth buying process! purchasing our CPO GLE 350. Thanks team for making this a smooth buying process! More

Great experience buying my new Mercedes at Mercedes of Birmingham. Everyone was very helpful and accommodating. Trent Tate and Nicholas Saban were very helpful and took the time to insure I was comfortabl Birmingham. Everyone was very helpful and accommodating. Trent Tate and Nicholas Saban were very helpful and took the time to insure I was comfortable with the sale. Cannot say enough about the personal service I received. The hostess was so friendly and sweet. She made sure we had plenty to eat and drink. I hate buying new cars but these guys made it an enjoyable experience. Thank you for the great experience. More

Found a great car at a good price. The virtual buying experience was very easy. Reviewing financing and signing paperwork was efficient. Entire staff from Trent (Sales), Brooke (Fin The virtual buying experience was very easy. Reviewing financing and signing paperwork was efficient. Entire staff from Trent (Sales), Brooke (Finance), Kathy (Deli) and Darren (MB Store) was extremely courteous and friendly. I drove nearly 500 miles to pick up the car and it was well worth the trip! More

Wonderful experience from selection of vehicle to delivery to us! Greg Forrest did excellent job! delivery to us! Greg Forrest did excellent job! More

I have doing business with this dealership and Eric Burks for a long time now. They are top drawer and know how to take care of you. Eric checks on you and solves any problem before it is an issue. He is gre for a long time now. They are top drawer and know how to take care of you. Eric checks on you and solves any problem before it is an issue. He is great about helping you make right decisions about selling, trading, and buying a new car. Very knowledgeable. He is committed to you and he has become a great friend. I can’t imagine trading anywhere else. More