Mercedes-Benz of Birmingham

Excellent Service I have purchased four cars from Steve Carter since 2010. His knowledge and service was excellent each and every time. Steve also excels in helping w I have purchased four cars from Steve Carter since 2010. His knowledge and service was excellent each and every time. Steve also excels in helping with service needs. More

MB Birmingham Bea Mohsenin at MB Birmingham is always so helpful and knowledgeable. I know I am always in good hands when working with her. Thank you! Bea Mohsenin at MB Birmingham is always so helpful and knowledgeable. I know I am always in good hands when working with her. Thank you! More

Top Notch Service in Sales Excellent customer service from Bea Mohsenin at MB Birmingham! She helped me find the right car for my wish list and budget. Very professional, helpfu Excellent customer service from Bea Mohsenin at MB Birmingham! She helped me find the right car for my wish list and budget. Very professional, helpful and knowledgeable. Will definitely be calling her in the future. More

Excellent and professional sales experience! Mercedes-Benz of Birmingham is a well run professional organization! Greg Forrest and his associates did an outstanding job in presenting a fine quali Mercedes-Benz of Birmingham is a well run professional organization! Greg Forrest and his associates did an outstanding job in presenting a fine quality product. This is our second Mercedes and we have enjoyed the quality and comfort of both cars very much. I would recommend this organization to anyone who is looking for a quality automobile! More

Should have done it sooner! I bought my new c300 last summer from Bea and she was an exceptional salesperson! She worked to get me everything I wanted and was thorough in her exp I bought my new c300 last summer from Bea and she was an exceptional salesperson! She worked to get me everything I wanted and was thorough in her explanation of the car. She is a great listener and caring! We worked with Nick for the fine print and he is awesome as well! My service experience with Tory was also great! More

Great dealership experience! Really loved my experience here. Bea Mohsenin was a huge help, is an expert in her field, and went above and beyond for me. Thanks! Really loved my experience here. Bea Mohsenin was a huge help, is an expert in her field, and went above and beyond for me. Thanks! More

Purchasing a car Great service; this is the second car that we purchased from Steve Carter. Steve is detailed, informative and easy to work with. We recommend this de Great service; this is the second car that we purchased from Steve Carter. Steve is detailed, informative and easy to work with. We recommend this dealership and Steve Carter. More

First-time Mercedes purchase What a great first-time experience purchasing a Mercedes! I found the model I had been searching for listed on Autotrader and immediately emailed the What a great first-time experience purchasing a Mercedes! I found the model I had been searching for listed on Autotrader and immediately emailed the dealership for more info. I received a response from Ghali within an hour and made plans to test drive the car that evening. Even though we were possibly the only customers left in the building (it was an hour til closing time), we never felt rushed. Ghali took his time with us and did a great job making sure we were comfortable before committing to the purchase. When we returned a few days later to finish up the paperwork and pick up the car, we were genuinely welcomed and helped. Every associate we encountered was friendly- the customer service here is top notch. We felt the sense of pride behind what these people do; quality can be seen not only in the products sold, but in the process in which the products are sold. I look forward to being a life long customer! More

Great Experience on a One-Time Payment Lease Steve Carter, from whom I had purchased a GLK coming off a one year lease three years ago, contacted me with a great opportunity to trade in that car Steve Carter, from whom I had purchased a GLK coming off a one year lease three years ago, contacted me with a great opportunity to trade in that car for a one-payment lease on a 2016 GLC300. My GLK had retained enough value that I had to write only a very small check to make up the difference. Very pleased with Steve and the dealership on how they handled everything! More

Great sales team and facility. Nearing end of lease on twin supercharged Jaguar XF. Have been extremely satisfied with Jaguar and was headed to purchase new one. Friend suggested g Nearing end of lease on twin supercharged Jaguar XF. Have been extremely satisfied with Jaguar and was headed to purchase new one. Friend suggested give the NEW Mercedes dealership a shot. Dealt with this facility prior to change in ownership and had not been satisfied. Needless to say that has changed. General sales manager and entire sales team first class!! Next thing I know turned in Jaguar early and now driving Mercedes. Extremely customer friendly. Wife was driving 2016 Infiniti QX80. Too much of SUV for her. Sales team made an incredible deal now driving ML 450. Highly recommend a very pleasant and excellent sales person, Beatrix Mohsenin, who is second to none in her knowledge of Mercedes products. Thanks to Nicholas Saban and Sam Cavett for making these transactions possible. More