Mercedes-Benz of Birmingham

I've bought many vehicles in my life, but this was the best There was not haggling, everything out front and above board. Very pleasant and did more than what was expected. Vehicle was just as ordered and soone There was not haggling, everything out front and above board. Very pleasant and did more than what was expected. Vehicle was just as ordered and sooner than expected. More

Buying a new car Russell Freanch is great. If you are in need of information or help contact Russell. He is very patient and extremely knowledgable. I was lucky enou Russell Freanch is great. If you are in need of information or help contact Russell. He is very patient and extremely knowledgable. I was lucky enough to have Russell answer my inquiry for a quote on a car. Nit was my lucky day. More

Great buying experience. Ghali Bazzi was our sales representative and made the purchase of our new car easy and enjoyable. He was very knowledgable about all aspects of the ca Ghali Bazzi was our sales representative and made the purchase of our new car easy and enjoyable. He was very knowledgable about all aspects of the car and was very patient in answering all my many questions. Thanks Ghali for all your help! And thanks to Martin Elliot for tutoring me on the many technical points on the car! More

Great customer service. The salesman was very patient and friendly. He took his time to explain everything about the vehicle. The atmosphere at the dealership was relaxing. The salesman was very patient and friendly. He took his time to explain everything about the vehicle. The atmosphere at the dealership was relaxing. It was the best experience I ever had to purchase a vehicle. More

Great first experience This was my first time purchasing a Mercedes. Russell, Martin, and Cy were great to work with. After looking at the car and test driving, we were und This was my first time purchasing a Mercedes. Russell, Martin, and Cy were great to work with. After looking at the car and test driving, we were under no pressure to purchase. Russell got us a detailed sheet with the price of the car and estimated payments. Russell was off the next day, but he still made himself available to discuss the car. The following day I was able to fax a credit app over and they matched the best interest rate for financing. Russell called and told me the car was ready for me. My dad and I made it to the dealership and Cy had the paperwork ready to go and sign. They made the process easy and fast! After paperwork, Martin was super helpful, and went over all the specifics in detail inside the car. He even rode with me around the block to make sure I was comfortable with the car. The next day, Russell called to check up and make sure everything was going good with the car. Great service. I would recommend this dealership. - Jessica More

Purchase of new Mercedes My wife had been driving a BMW for 12 years and wanted to look at the market before she went back to BMW. She looked at BMW, Audi, Infinity, Lexus an My wife had been driving a BMW for 12 years and wanted to look at the market before she went back to BMW. She looked at BMW, Audi, Infinity, Lexus and finally Mercedes. Knowing nothing about a Mercedes, Greg Forrest figure out quickly what we were after, explained the benefits of a Mercedes, found what we wanted in a very short amount of time. We feel as though we made an informed decision with no pressure. Greg simply steered us in the right direction to the product that was right for us. This was the best car-buying experience we have had. My wife is most please with her new purchase. More

Awesome salesman and dealership I just purchased my third MB from MBBHM and Greg Forrest and worked with Sam Cavett as well. I can not say enough good things about Greg and Sam and m I just purchased my third MB from MBBHM and Greg Forrest and worked with Sam Cavett as well. I can not say enough good things about Greg and Sam and my experience with this dealership. Greg is easy to work with and is considerate of his customers. Sam Cavett puts the customer first. I highly recommend this dealership and Greg and Sam. At MBBHM, buying a car is actually a pleasant experience. I also highly recommend Tory Barber in the service department. More

Second time around. I have been very pleased with my buying experience at this dealership. Very friendly and professional staff. The service department is quick and effic I have been very pleased with my buying experience at this dealership. Very friendly and professional staff. The service department is quick and efficient. I just pickup my second Mercedes from here, and plan a long lasting relationship in the future. More

Great Experience Bought a new GLC 300 from Ghali, Ghali was very knowledgeable, professional, friendly, helpful, and accurate. I would definitely recommend Ghali to m Bought a new GLC 300 from Ghali, Ghali was very knowledgeable, professional, friendly, helpful, and accurate. I would definitely recommend Ghali to my friends and family. Jeff K More

Experience makes the difference I have had about a 20 year relationship with my sales rep Eric Burks. Over the years I have come to trust and value our relationship. When I told him I have had about a 20 year relationship with my sales rep Eric Burks. Over the years I have come to trust and value our relationship. When I told him that I needed a dependable car for my daughter and what I had in mind, he immediately sent me three vehicles to choose from. I ended up purchasing the first one he suggested. You cannot put a price on the service that he offers. I no longer feel as if I'm working with just a salesman, I feel as if I'm working a highly professional member of the family. I appreciate his hard work. More