Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Birmingham
Irondale, AL
626 Reviews
The Mercedes-Benz name brand is synonymous with luxury cars. The premium quality and reliability of the Mercedes-Benz line of vehicles is what makes it the leader in luxury.
Mercedes-Benz of Birmingham is proud to serve Birmingham and the surrounding areas such as Hoover, Irondale, Mountain Brook and Vestavia Hills and provide the prestige of the best and most recognized luxury vehicles in the world. We know that you come here with high expectations, and our staff is proud to live up to the high demands and earn the right to the Mercedes-Benz name by being community leaders and providing excellent customer service above and beyond the typical car-purchasing experience.
In addition to the best customer service, we also have one of the largest inventories of Mercedes-Benz S-Class, Mercedes-Benz C-Class, Mercedes-Benz GLE and the Mercedes-Benz E-Class vehicles in the region. So, you are sure to find the Mercedes-Benz in Alabama that you desire.
At Mercedes-Benz of Birmingham, we also believe in streamlining the car-buying process for you. That is why we offer numerous online tools and features like scheduling Mercedes service online, getting pre-approved for a car loan in Alabama, and a link to our current specials on new and used cars in Hoover.
Visit Mercedes-Benz of Birmingham today, and we will help you find the right luxury car in Birmingham at a reasonable price.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 626 reviews
June 06, 2016
It was the best experience It was great! She treat me with so much care. It's was the best experience I have every had purchasing my first car.. Thanks again Bea It was great! She treat me with so much care. It's was the best experience I have every had purchasing my first car.. Thanks again Bea More
by Tmw5166
Employees Worked With
Bea Mohsenin
May 26, 2016
Purchased a low mileage used car Product was as described in Internet photos. Service was efficient and pleasant. I would recommend Bea and this dealership. My husband also leased a Product was as described in Internet photos. Service was efficient and pleasant. I would recommend Bea and this dealership. My husband also leased a car from Bea....with equally good service More
by Lisa
Employees Worked With
Bea Mohsenin
May 23, 2016
Great experience all the way around! Great experience for me all the way around! I have worked with salesman Willie Davis on two car purchases and he was excellent both times. This time I Great experience for me all the way around! I have worked with salesman Willie Davis on two car purchases and he was excellent both times. This time I wanted to get a larger vehicle than the GLK. He discussed my needs and made the recommendation to replace it with the new GLC. Willie without complaint graciously took his tape measure out and measured every aspect of both vehicles for me so that I could compare and decide! The Used Car Sales Manager Mark Roberts worked with me to come up with a fair trade-in value for my car and then educated me on my various financing options. And then Nick Underwood the new car Sales Manager worked diligently to locate the vehicle that had exactly what I wanted on it! He even found me a red one! And to finalize the deal, Cy Cyphers did a great job taking care of all of my paperwork! Awesome experience and a great team! More
by Lindac864
May 20, 2016
First Mercedes Purchase Willie Davis did an excellent job of helping my wife and I with our purchase. We were very impressed with his knowledge of the products that Mercede Willie Davis did an excellent job of helping my wife and I with our purchase. We were very impressed with his knowledge of the products that Mercedes offer. I have purchased several new automobiles in the past, Willie took the time and patience with us, while we test drove three or four vehicles he remained with us until we made a decision. Most salesmen always seem to get frustrated with you. More
by felixjames
May 13, 2016
M Class Purchase Purchase my first MB from MB of Birmingham. Great car, great price. Willie Davis walked me through the whole process. He did a great job at explain Purchase my first MB from MB of Birmingham. Great car, great price. Willie Davis walked me through the whole process. He did a great job at explaining the features and getting me on my way. More
by New ML350
May 09, 2016
Best Experience for purchasing a M B This is our 4th. M B purchased from Gary at this Dealership. He goes above and beyond what is expected to meet our needs. Even after the sale is c This is our 4th. M B purchased from Gary at this Dealership. He goes above and beyond what is expected to meet our needs. Even after the sale is completed he is always there help us. More
by B&BJONES
Employees Worked With
Gary Moon
May 08, 2016
New car purchase Just purchased my first Mercedes and it was a wonderful experience with MB Birmingham, thanks to Ghali. I would highly recommend this dealership to a Just purchased my first Mercedes and it was a wonderful experience with MB Birmingham, thanks to Ghali. I would highly recommend this dealership to all of my family & friends. More
by AUcat
Employees Worked With
May 05, 2016
Best Mercedes- Benz dealership! Amazing experience due to Ghali Bazzi!!! He is so knowledgeable, not only about the vehicles but on how to best help you with your needs. You and Merc Amazing experience due to Ghali Bazzi!!! He is so knowledgeable, not only about the vehicles but on how to best help you with your needs. You and Mercedes-Benz of Birmingham rock, Ghali! This is by far the best Mercedes-Benz dealership that we have ever dealt with. Everyone goes over and beyond to make shopping with them a great experience. More
by pittypat
Employees Worked With
May 03, 2016
New GLA 250 Beatrix Mohsenin was the absolute best. She took care of all my needs. The entire Dealership was very friendly. Great Buying experience for my fir Beatrix Mohsenin was the absolute best. She took care of all my needs. The entire Dealership was very friendly. Great Buying experience for my first Mercedes. I would recommend anyone looking for a new car go talk to Bea. More
by bnpendley
Employees Worked With
Bea Mohsenin
April 29, 2016
"First Mercedes Purchase" This was our first Mercedes purchase and Greg was extremely helpful. Greg was very patient with me in trying to decide exactly what I was looking for This was our first Mercedes purchase and Greg was extremely helpful. Greg was very patient with me in trying to decide exactly what I was looking for in my new car. He went the extra mile in trying to make sure I was happy and satisfied in my decision. He took the time to answer all my questions and explain all the extra modalities that came with the car. He made the car buying experience hassle free and I know we will ask for him when purchasing our next Mercedes vehicle. PaulaM More
by lexidoug12
