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Mercedes-Benz of Birmingham
Irondale, AL
626 Reviews
The Mercedes-Benz name brand is synonymous with luxury cars. The premium quality and reliability of the Mercedes-Benz line of vehicles is what makes it the leader in luxury.
Mercedes-Benz of Birmingham is proud to serve Birmingham and the surrounding areas such as Hoover, Irondale, Mountain Brook and Vestavia Hills and provide the prestige of the best and most recognized luxury vehicles in the world. We know that you come here with high expectations, and our staff is proud to live up to the high demands and earn the right to the Mercedes-Benz name by being community leaders and providing excellent customer service above and beyond the typical car-purchasing experience.
In addition to the best customer service, we also have one of the largest inventories of Mercedes-Benz S-Class, Mercedes-Benz C-Class, Mercedes-Benz GLE and the Mercedes-Benz E-Class vehicles in the region. So, you are sure to find the Mercedes-Benz in Alabama that you desire.
At Mercedes-Benz of Birmingham, we also believe in streamlining the car-buying process for you. That is why we offer numerous online tools and features like scheduling Mercedes service online, getting pre-approved for a car loan in Alabama, and a link to our current specials on new and used cars in Hoover.
Visit Mercedes-Benz of Birmingham today, and we will help you find the right luxury car in Birmingham at a reasonable price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 626 reviews
August 28, 2016
Easy Transaction Working with Steve Carter of Mercedes Benz of Birmingham was a pleasant experience. He was helpful, knowledgeable, and very customer oriented. The de Working with Steve Carter of Mercedes Benz of Birmingham was a pleasant experience. He was helpful, knowledgeable, and very customer oriented. The dealership itself was a relaxing atmosphere and all other personnel I met were helpful and friendly. More
by Jabcmb
Employees Worked With
Steve Carter, Cy Cyphers
August 21, 2016
Thank you Eric Eric, you were wonderful in helping me select my new car. This experience was nothing like the last time I purchased a car as a single female years a Eric, you were wonderful in helping me select my new car. This experience was nothing like the last time I purchased a car as a single female years ago. I appreciate the time you took explaining all the details from the features on the car to various warranties available and much more. I started with providing you with my budget, the features I wanted and you helped make it a pleasurable experience. I love my new car. Thank you More
by DeeN47
August 20, 2016
Thank you Gary Moon! I wanted to thank Gary Moon for making a stressful decision fun and exciting! We love our certified pre-owned MLE350! We would definitely recommend I wanted to thank Gary Moon for making a stressful decision fun and exciting! We love our certified pre-owned MLE350! We would definitely recommend him to our friends! More
by Happyowner
Employees Worked With
Gary Moon
August 14, 2016
C300 Lease I went there to have a warning light on my C240 checked out. I looked over the lot while the service dept ran diagnostics. Joe Coons approached me and I went there to have a warning light on my C240 checked out. I looked over the lot while the service dept ran diagnostics. Joe Coons approached me and the next thing I knew I was leading a C300. If you go there you better be ready to do business - they make it very easy! They remind me of another Nick Saban organization. There is a process and everyone has a job to do. They are ALL professionals and everyone does their job. Great experience! More
by Aubrey Smith
Employees Worked With
Other Employees :
Willie Davis, Nick Underwood, Joe Coons, Richard Champion, Cy Cyphers
August 11, 2016
I had the BEST experience at Mercedes-Benz of Birmingham! Joe Coons and Nick Underwood went above and beyond their call of duty in making the process not only easy but fun! As well as Cy Cyphers in Finance Joe Coons and Nick Underwood went above and beyond their call of duty in making the process not only easy but fun! As well as Cy Cyphers in Finance, helped the paperwork portion move along quickly all while taking the time to explain each and every detail. My entire experience was fabulous from start to finish. More
by Blakeney
Employees Worked With
Nick Underwood, Joe Coons, Cy Cyphers
August 05, 2016
UNEXPECTED PLEASURE IN PURCHASING A NEW MERCEDES It was a very positive experience dealing with our sales person, Beatrix Mohsenin. Bea is really knowledgeable about the Merecedes product line and It was a very positive experience dealing with our sales person, Beatrix Mohsenin. Bea is really knowledgeable about the Merecedes product line and and very easy to work with. Cy Cyphers and Danny Lewis helped us to easily complete the paperwork and financing with no hassle. Would have no problem recommending this trio of professional staff members to work with my friends and neighbors when they plan to purchase a new automobile. More
by Bill Ringler
Employees Worked With
Danny Lewis, Bea Mohsenin, Cy Cyphers
August 01, 2016
Great Sales Experience I enjoyed driving my first Mercedes and this is my second time to drive one. Eric was so nice and did a wonderful job helping me get exactly what I wa I enjoyed driving my first Mercedes and this is my second time to drive one. Eric was so nice and did a wonderful job helping me get exactly what I wanted. More
by ltong
July 31, 2016
Mercedes Benz of Birmingham Bought SL550 from Mickey Miller based on photos and service records. Flew in to Birmingham to see and drive, the car was advertised. Closed this deal Bought SL550 from Mickey Miller based on photos and service records. Flew in to Birmingham to see and drive, the car was advertised. Closed this deal and took my first road trip. More
by Sparjy46
Employees Worked With
July 30, 2016
Excellent We have leased 5 Mercedes from Eric. Over the years his pleasant and patient attitude has remained the same. And on Friday, July 29 we leased anothe We have leased 5 Mercedes from Eric. Over the years his pleasant and patient attitude has remained the same. And on Friday, July 29 we leased another the new 2017 E300. I think my husband has gotten more grumpy with age, Eric's attitude and patience remains the same. Thanks Eric for everything Mrs.B. Johnson (Msj More
by Brenda Johnson
Employees Worked With
July 28, 2016
A Year of Enjoyment I have had my 2016 Mercedes wagon for a year now and could not be more pleased ! I ordered it in January 2015 with the help of Greg Forrest and receiv I have had my 2016 Mercedes wagon for a year now and could not be more pleased ! I ordered it in January 2015 with the help of Greg Forrest and received it at the end of July. It was exactly as I had hoped and MORE. If you are the kind of person who gives a lot and expects a lot of others, this is the dealership for you - excellence is their motto from the sale to service. Priscilla Yother Gadsden, AL More
by principalebe
