Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Birmingham
Irondale, AL
626 Reviews
The Mercedes-Benz name brand is synonymous with luxury cars. The premium quality and reliability of the Mercedes-Benz line of vehicles is what makes it the leader in luxury.
Mercedes-Benz of Birmingham is proud to serve Birmingham and the surrounding areas such as Hoover, Irondale, Mountain Brook and Vestavia Hills and provide the prestige of the best and most recognized luxury vehicles in the world. We know that you come here with high expectations, and our staff is proud to live up to the high demands and earn the right to the Mercedes-Benz name by being community leaders and providing excellent customer service above and beyond the typical car-purchasing experience.
In addition to the best customer service, we also have one of the largest inventories of Mercedes-Benz S-Class, Mercedes-Benz C-Class, Mercedes-Benz GLE and the Mercedes-Benz E-Class vehicles in the region. So, you are sure to find the Mercedes-Benz in Alabama that you desire.
At Mercedes-Benz of Birmingham, we also believe in streamlining the car-buying process for you. That is why we offer numerous online tools and features like scheduling Mercedes service online, getting pre-approved for a car loan in Alabama, and a link to our current specials on new and used cars in Hoover.
Visit Mercedes-Benz of Birmingham today, and we will help you find the right luxury car in Birmingham at a reasonable price.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 626 reviews
November 25, 2016
Car buying experience Greg was very professional and knowledgeable about the vehicle. He was not a pushy salesman or a crowder. The experience of car buying with him I woul Greg was very professional and knowledgeable about the vehicle. He was not a pushy salesman or a crowder. The experience of car buying with him I would highly recommend to anyone searching for a top vehicle. More
by Donita W White
November 24, 2016
Steve Carter I just purchased my second Mercedes from MBB. My salesperson is Steve Carter. Steve is professional. knowledgeable and extremely accommodating. He mad I just purchased my second Mercedes from MBB. My salesperson is Steve Carter. Steve is professional. knowledgeable and extremely accommodating. He made the experience very pleasant and easy. I love my new AMG S63. I recommend the dealership and Steve highly. DMARSH More
by goodverdict
November 21, 2016
Amazing experience as always! We recently bought a new car and had an amazing experience! Greg and the other sales associates are always informative, helpful and patient as we nav We recently bought a new car and had an amazing experience! Greg and the other sales associates are always informative, helpful and patient as we navigate the car buying experience! More
by Tracy123
November 12, 2016
Awesome car buying experience! We were fortunate enough to have a wonderful sales team, which consisted of Blake Whisenhunt and Joshua Abrams. They made the entire car buying proces We were fortunate enough to have a wonderful sales team, which consisted of Blake Whisenhunt and Joshua Abrams. They made the entire car buying process pleasant from test driving the vehicle all the way to the financing table. We highly recommend these salesman to anyone desiring to purchase a luxury car with an awesome buying experience. More
by RHop38833
Employees Worked With
Blake Whisenhunt, Joshua Abrams
November 04, 2016
Am awesome experience We had an awesome experience at the dealership in Birmingham. The service was excellent and the attitude of the staff amazing. We highly recommend t We had an awesome experience at the dealership in Birmingham. The service was excellent and the attitude of the staff amazing. We highly recommend them to anyone who wants to buy a great car. God Bless you all and may you have continued success. #weloveourcar Mr&Ms Ralph Banks. More
by Mr&MsRalphbanks
Employees Worked With
Cy Cyphers, Patrick Lofthus, Joel Garcia
October 31, 2016
friendly and knowledgeable staff Eric Burks was very helpful in answering questions regarding the vehicle we were considering. Personalized service and knowledgeable. Cy handled the Eric Burks was very helpful in answering questions regarding the vehicle we were considering. Personalized service and knowledgeable. Cy handled the financing and we received a very competitive rate. Friendly staff and attentive to detail. More
by Boyd Family
October 31, 2016
Very pleasant buying experience The dealership, and particularly Joe Coons, my salesperson, were extremely pleasant, knowledgeable and accommodating. There was no pressure and all of The dealership, and particularly Joe Coons, my salesperson, were extremely pleasant, knowledgeable and accommodating. There was no pressure and all of our questions were answered honestly. Joe Coons is super friendly and personable and I would highly recommend him to deal with for your business. More
by Bruce131
Employees Worked With
Joe Coons, Cy Cyphers
October 30, 2016
Great job Enjoyed sales experience! Now driving a new Benze. Happy camper. Very patient with me and answered all questions knowledgeably. Smoothed over poor Enjoyed sales experience! Now driving a new Benze. Happy camper. Very patient with me and answered all questions knowledgeably. Smoothed over poor experience with another department. More
by BamaGirl6
Employees Worked With
October 23, 2016
great place to buy from we just purchased a GLE from Mark Fielding this is our third purchase in the last two years he makes certain you get what you want and are happy we just purchased a GLE from Mark Fielding this is our third purchase in the last two years he makes certain you get what you want and are happy with your purchase if you are in need of a dealership and salesman you need look no further More
by cowboy11
Employees Worked With
Mark Fielding
October 14, 2016
Pleasant Experience I inquired on line about purchasing a Mercedes in the Birmingham/Tuscaloosa area. Steve Carter with Mercedes of Birmingham responded back promptly. Th I inquired on line about purchasing a Mercedes in the Birmingham/Tuscaloosa area. Steve Carter with Mercedes of Birmingham responded back promptly. They had the vehicle in stock that we were interested in. Steve was very accomidating and professional. I would highly recommend the dealership and Steve. More
by Ronnie123
Employees Worked With
Steve Carter, Cy Cyphers
