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Mercedes-Benz of Birmingham
Irondale, AL
626 Reviews
The Mercedes-Benz name brand is synonymous with luxury cars. The premium quality and reliability of the Mercedes-Benz line of vehicles is what makes it the leader in luxury.
Mercedes-Benz of Birmingham is proud to serve Birmingham and the surrounding areas such as Hoover, Irondale, Mountain Brook and Vestavia Hills and provide the prestige of the best and most recognized luxury vehicles in the world. We know that you come here with high expectations, and our staff is proud to live up to the high demands and earn the right to the Mercedes-Benz name by being community leaders and providing excellent customer service above and beyond the typical car-purchasing experience.
In addition to the best customer service, we also have one of the largest inventories of Mercedes-Benz S-Class, Mercedes-Benz C-Class, Mercedes-Benz GLE and the Mercedes-Benz E-Class vehicles in the region. So, you are sure to find the Mercedes-Benz in Alabama that you desire.
At Mercedes-Benz of Birmingham, we also believe in streamlining the car-buying process for you. That is why we offer numerous online tools and features like scheduling Mercedes service online, getting pre-approved for a car loan in Alabama, and a link to our current specials on new and used cars in Hoover.
Visit Mercedes-Benz of Birmingham today, and we will help you find the right luxury car in Birmingham at a reasonable price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 626 reviews
December 27, 2016
Eric Burks is awesome I love my new Mercedes SUV. Eric Burks made the experience fun and easy. I highly recommend this dealership as well as Eric for any of your car needs. I love my new Mercedes SUV. Eric Burks made the experience fun and easy. I highly recommend this dealership as well as Eric for any of your car needs. More
by newcar
Employees Worked With
December 26, 2016
Tremendous Group of Professionals! Terrific dealership from the moment we walked into the lot and main building--made the difficulty of car shopping painless! Blake Whisenhunt was our Terrific dealership from the moment we walked into the lot and main building--made the difficulty of car shopping painless! Blake Whisenhunt was our salesman and he did a superb job of answering our many questions and selling us a terrific car--could not be happier! Thanks to the entire MBBHM Team for the help and assistance in finding the right car for us! More
by Bill
Employees Worked With
Carl Morris, Product Concierge did a superb job of introducing us to our new car and answering our many questions!, Nick Underwood, Jordan Whisenhunt, Blake Whisenhunt
December 19, 2016
My First Mercedes! I am so glad I decided to go with Mercedes Benz of Birmingham to get a new car! Everyone was so nice and very professional, answering all my questions I am so glad I decided to go with Mercedes Benz of Birmingham to get a new car! Everyone was so nice and very professional, answering all my questions and letting me know of all the options available to me in purchasing my car. None of the salesmen were pushy at all, which is wonderful since that is a big turn-off to me in looking for a vehicle. This was my first car buying experience and my salesman Ghali made everything go smoothly and explained everything to me simply so I could understand (since I'm not a car-person). I know where I'll be buying my next car from! More
by krissythern
December 16, 2016
Mickey was wonderful Purchase my first Mercedes 12/13/16. It was a great experience. Mickey went above and beyond in his customer service. Great atmosphere and very welc Purchase my first Mercedes 12/13/16. It was a great experience. Mickey went above and beyond in his customer service. Great atmosphere and very welcoming from all of the staff. You are treated as a valuable asset. I have purchased numerous vehicles in the past and this was by far the BEST. Cy made the financing very easy. More
by Violet
December 12, 2016
Christmas present shhhhhhh! Just bought our first Mercedes for our son for a Christmas present (shhhhhhh) lol and Richard champion made the whole process so easy and went out an Just bought our first Mercedes for our son for a Christmas present (shhhhhhh) lol and Richard champion made the whole process so easy and went out and above to help and explain everything clearly to my wife and I. The whole staff their is also friendly. More
by Corvette Rich 131
Employees Worked With
Richard Champion, Jordan Whisenhunt
December 07, 2016
AWESOME EXPERIENCE PURCHASING MY NEW S550 THIS IS THE 3RD VEHICLE I HAVE PURCHASED FROM ERIC BURKS. HE ALWAYS MAKES OUR PURCHASES EASY AND FUN. MY FAMILY AND I LOVE HIM. HE TAKES THE TIME TO M THIS IS THE 3RD VEHICLE I HAVE PURCHASED FROM ERIC BURKS. HE ALWAYS MAKES OUR PURCHASES EASY AND FUN. MY FAMILY AND I LOVE HIM. HE TAKES THE TIME TO MAKE SURE THAT WE ARE HAPPY. I LOOK FORWARD TO ENJOYING MY S550 FOR MANY YEARS TO COME. MY WIFE CURRENTLY DRIVES A CLS550 AND NOW SHE IS JEALOUS OF MY S550. SO I WILL HAVE TO UPGRADE HER TO A 2017 CLS ALSO. More
by DR.G.DINGOME
Employees Worked With
December 04, 2016
So Great! Just bought a certified vehicle from Ghali, drove over 3 hrs to get it. Ghali held the car for us until we could get there, it was just as advertised. Just bought a certified vehicle from Ghali, drove over 3 hrs to get it. Ghali held the car for us until we could get there, it was just as advertised. He treated us like his friend, made a fantastic deal! Entire experience couldn't have been better! And the cookies...yum! More
by Lindsay4118
December 03, 2016
Great Experience! Even Greater Sales Consultant Ghali Bazzi! I recently leased a 2017 Mercedes from Mercedes-Benz in Birmingham. My sales consultant was Ghali Bazzi. I received exemplary service from Ghali. I recently leased a 2017 Mercedes from Mercedes-Benz in Birmingham. My sales consultant was Ghali Bazzi. I received exemplary service from Ghali. He took the time to listen to my specific vehicle needs and options I desired. Ghali was extremely knowledgeable and offered great insight regarding my selection of a Mercedes-Benz. The entire process of leasing a Mercedes-Benz was an extremely pleasant experience and I will continue to lease a Mercedes-Benz if Ghali Bazzi can be my sales consultant. More
by ToniB
December 01, 2016
Great Dealership and great experience Zac sold my wife and I our new car and was amazing to work with. Jordan handled our paperwork and leasing and was first class as well. Would definite Zac sold my wife and I our new car and was amazing to work with. Jordan handled our paperwork and leasing and was first class as well. Would definitely recommend this dealership and both Zac and Jordan. More
by DerekT
Employees Worked With
Zac Tyler, Jordan Whisenhunt
November 30, 2016
Another smooth experience with Greg at Mercedes of Birmingha Emailed Greg about a SUV I saw online that I wanted and within a couple of days I was driving away a happy customer. Thanks Greg! Emailed Greg about a SUV I saw online that I wanted and within a couple of days I was driving away a happy customer. Thanks Greg! More
by Hlplott
Employees Worked With
