Mercedes-Benz of Birmingham

Unbelievable Service I just bought a new Mercedes GLC from Mercedes-Benz of Birmingham. Zac Tyler was the first salesman to pop out the front door to greet us and we coul I just bought a new Mercedes GLC from Mercedes-Benz of Birmingham. Zac Tyler was the first salesman to pop out the front door to greet us and we couldn't have been happier dealing with him throughout the entire process of buying a new car. He really knows everything about every car in the Mercedes line and even allowed us to take a loaner home to see it it would fit in our small garage. We would definitely recommend Zac and the Birmingham Mercedes dealership. More

Excited Customer! Greg Forrest with Mercedes-Benz in Birmingham was beyond superb. He was not only helpful in the purchase of my new vehicle, but he was very knowledgea Greg Forrest with Mercedes-Benz in Birmingham was beyond superb. He was not only helpful in the purchase of my new vehicle, but he was very knowledgeable about the car and the features that were included. His pleasant attitude, knowledge, and warm welcome had my husband and I sold from the beginning and I'm so happy to have him as our salesman for life. More

I Love my new Car! I just leased a new GLE @ Mercedes-Benz Birmingham. Greg Forrest was the salesman that helped me He was.very professional and highly recommend him. I just leased a new GLE @ Mercedes-Benz Birmingham. Greg Forrest was the salesman that helped me He was.very professional and highly recommend him. More

Purchase Very happy with my purchase and the salesman was very helpful. Would purchase again from this dealership. He answered all my questions and made sure Very happy with my purchase and the salesman was very helpful. Would purchase again from this dealership. He answered all my questions and made sure we were comfortable. More

Car Puchase We bought a C300 from Zac Tyler at Mercedes Birmingham and it has been a fantastic all round experience. He was professional and went the extra mile , We bought a C300 from Zac Tyler at Mercedes Birmingham and it has been a fantastic all round experience. He was professional and went the extra mile , lent us the car overnight so we could make sure it was the right choice. Zac is a great guy and you should all guy your next car from him . More

OVERALL a outstanding dealership :) I am very happy with the experience I had at Mercedes-Benz of Birmingham.Great dealership with nice and effective people ...loved the transparency of I am very happy with the experience I had at Mercedes-Benz of Birmingham.Great dealership with nice and effective people ...loved the transparency of both my sales person Ghali Bazzi and the finance person Jordan. Ghali was knowledgeable, efficient, and organized. I would recommend Ghali if you're searching for a new car. More

2017 E300 I could not be happier with the car and the personal attention given to me during the process of the acquisition. Greg forest is a GREAT asset to this I could not be happier with the car and the personal attention given to me during the process of the acquisition. Greg forest is a GREAT asset to this companies sales force. There where no shenanigans. He just told me what he could do and then delivered more !! I have owned several Mercedes Benz, yet this is the first car I've bought from this dealership. Tory Barber, in the Service department has been my Go To Guy for service since 1999 and there could not be a more honest, and reliable Service manager in the business! He has always made doing business with the former Crown/ and now the new Mercedes Benz of Birmingham a pleasure. He is the primary reason for my walking into the showroom last Tuesday! Both Greg Forest and Tory Barber, are for my doing business here. Trey Dressler, and Jordan Whisenhunt were great to deal with as well ... Trey worked hard to get me the deal I needed and Jordan went over everything and was easy to work with. More

Outstanding Service from Patrick I was visiting a friend in Birmingham for the weekend and had just decided I was about ready to buy a new car. My friend brought me to Mercedes-Benz I was visiting a friend in Birmingham for the weekend and had just decided I was about ready to buy a new car. My friend brought me to Mercedes-Benz of Birmingham. I did not intend to buy a car or even test drive one. Patrick put me and my friends at ease as we discussed some of the models. He was low-key but very knowledgeable. We enjoyed the process which seemed to lead naturally to a test drive, a discussion of a potential sale and then a contract. I never felt pressured to buy and was at ease during the process. I would have left the moment I felt like I was being pushed to do so something I didn't want to do. Everyone I met Cy, Edwin and a couple of others were professional and accommodating. All prior experiences of buying a care were anxiety producing at best and unpleasant at worst. Patrick made the process a fun one, including presenting the car with a bow on it when we picked it up. Thanks Patrick. Love the car. More

Very poor customer service and unprofessional manager I bought a brand new 2017 Mercedes 300 GLC coupe from Mercedes benz in Birmingham and Nick Underwood was the manager that I dealt with . He was a very I bought a brand new 2017 Mercedes 300 GLC coupe from Mercedes benz in Birmingham and Nick Underwood was the manager that I dealt with . He was a very rude person and unprofessional and when I noticed a scratch on the dashboard of the car he was not helpful in trying to solve the problem . Very poor customer service by Nick Underwood . I am still waiting for them to give me a date to fix the scratch under warranty and I have had the car for a week today . I should have went to another Mercedes dealership . More

2nd Mercedes Purchase We drove from Huntsville, Alabama to look at a car. Ghali Bazzi was very helpful and explained everything about the car we were interested in. He took We drove from Huntsville, Alabama to look at a car. Ghali Bazzi was very helpful and explained everything about the car we were interested in. He took very good care of us and made it a wonderful purchase experience. More