Mercedes-Benz of Birmingham
Irondale, AL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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First Class Honor, Respect, Loyalty Good evening Mr. Ghali, I am a man at the midway through life at 58 1/2 years old. What you taught me was "Never look back, always look ahead". I l Good evening Mr. Ghali, I am a man at the midway through life at 58 1/2 years old. What you taught me was "Never look back, always look ahead". I lose may dad at the age of 86 five years ago this April, he was everything to me. I use to work as a young kid from 7-thur 12 years old. So I knew as growing up how hard he worked sometimes 14 hours days. So this week with your kindness and also sharing with me your life, cause my dads father came from Greece I was able to listen to your guiding light to me. How proud am I see you my light. You have me everything you were able to clam me down and make me see the light, even in my own crazy thoughts I had, you knew were I was coming from, that could only happen from someone thats grew up overseas as did my Grandfather. You Mr. Ghali Bazzi showed me the light, and help me pick up myself and keep moving. My dad and his brother had great followers in the flower business, and I saw it first hand how they talked to people in their need of happiness and grief. I have so many stories, and so now I found another man like my Grandfather, dad and his brother humble beginnings, and for some reason Mr. Powell knew just who to match me with, "Thank you Mr. Powell. The Mercedes-Benz C-250 is family now, its the first time I will have a good sleep in sevens weeks now. In the ned its all about personalities for me, I was looking for it for such a long time and now I can move forward pick myself back up and look towards the future, and what ever comes my way I know I have You Mr. Ghali Bazzi Mr. Powell and my family at MERCEDES-BENZ with me. What a beautiful German Driving Machine. Its classy, without being overly strong, its strong were you can go the speed limit and enjoying the drive knowing, "Now its not how fast I get their, But Enjoying The Journey In Style and Peace of Mine. More
Comprehensive, yet quick Greg was just simply great. He'll take care you. I tested three different vehicles at three different times, and I was never made to feel rushed to ma Greg was just simply great. He'll take care you. I tested three different vehicles at three different times, and I was never made to feel rushed to make a decision. My concierge Carl was also a pleasure to work with, as he helped me learn how to operate all the features the vehicle has. More
Awesome Experience! Zac Tyler is the man! He went above and beyond to make sure I was happy and taken care of! I would definitely recommend him to my family and friends. Zac Tyler is the man! He went above and beyond to make sure I was happy and taken care of! I would definitely recommend him to my family and friends. Ms. Kim Underwood was awesome as well. She was very knowledgeable and answered every question that had. Thanks again Mercedes-Benz of Birmingham! More
Not good at all I was attempting to get a service estimate on one of my Benz(s) a 1995. I called the dealer two days in a row, left VIN information and never receive I was attempting to get a service estimate on one of my Benz(s) a 1995. I called the dealer two days in a row, left VIN information and never received a call from the service department. On the last call which was a follow-up to a call that morning I was told that the service managers were gone for the day and that the service employees were extremely busy. I was then placed on hold for about 10-20 minutes at which time I simply hung up. With this type of treatment before even having service done I shutter to think of what service I would receive if I brought either of my cars in to this dealership. More
Kurt Long was very professional and I really enjoyed working with him on the purchase of a new car. I will come see him for my next purchase. was very professional and I really enjoyed working with him on the purchase of a new car. I will come see him for my next purchase. More
Great experience! Mercedes of Birmingham made sure I had an amazing car buying experience. Zac was the dealer I worked with and he went above and beyond to make sure I Mercedes of Birmingham made sure I had an amazing car buying experience. Zac was the dealer I worked with and he went above and beyond to make sure I was 100% happy, and I am a woman so I know that is not an easy task! Everyone else there that helped me through the car buying experience couldn't have been more nice. It is obvious when someone truly enjoys their job, and that is what I got from everyone at Mercedes of Birmingham. Thanks again for all of your help. You gained a lifetime customer with me 👍🏼 Keep up the excellent work! More
Purchase Worked hard to find the vehicle we wanted. Very professional and followed up to make sure we were satisfied. Would definitely recommend them to famil Worked hard to find the vehicle we wanted. Very professional and followed up to make sure we were satisfied. Would definitely recommend them to family and friends. More
First Time Buyer Review I'll be back to this dealership for future purchases! As a first time buyer, I do not have any other dealerships for comparison but I ended up as a sa I'll be back to this dealership for future purchases! As a first time buyer, I do not have any other dealerships for comparison but I ended up as a satisfied customer! The process was somewhat overwhelming at the beginning; however, Nick, Patrick, and Carl went above and beyond to explain information to me and provide me with an amazing vehicle! More
Love this dealership!! Mercedes-Benz of Birmingham goes above and beyond in sales and service! Great Experience there, and I will continue to give them my business for years Mercedes-Benz of Birmingham goes above and beyond in sales and service! Great Experience there, and I will continue to give them my business for years to come. More
Classy, friendly, professional- just a few words to describe the nice folks at Mercedes of Birmingham. My car buying experience completely exceeded my expectations. I was recommended to shop this dealership by the nice folks at Mercedes of Birmingham. My car buying experience completely exceeded my expectations. I was recommended to shop this dealership by a friend who put me in touch with Nick Underwood, the Sales Manager. Nick was great! He took the time to sit down with me and thoroughly talk through my needs so that he could pinpoint the right cars, in the right budget without wasting my time. Nick then connected me with Zac Tyler, my Sales Specialist. Zac was awesome and very patient with me as I changed my mind 100 times on color, options and even models. He was fun to work with and made car shopping a lot less stressful for me. And then once I moved on to finance I met with Kim Underwood, the Finance Manager. Kim was fantastic! She answered all of my questions and made the finance part quick and painless. The team at Mercedes of Birmingham truly does represent what the Mercedes brand exudes. CLASS. And I haven't even talked about my car yet... I bought a C300 and I absolutely LOVE it!! I will definitely be a repeat customer. More