Mercedes-Benz of Birmingham

Purchased 2 cars in four months I was referred to Ghali when I called the dealership a few days after my 2010 E-350 had been totaled in an accident. After pausing to be grateful that I was referred to Ghali when I called the dealership a few days after my 2010 E-350 had been totaled in an accident. After pausing to be grateful that the 3 of us in the car at the time of the accident were not injured, I set out on an emotional journey to find a good replacement vehicle. To complicate the situation, I had promised to give my daughter the 2010 vehicle and purchase a 2018, when they were released. Obviously, the accident changed my plans. Having never purchased a used car, I was not quite sure how to proceed. Ghali helped me locate and purchase a certified used vehicle (2014 E350) for my daughter and purchase a 2017 300 series for myself. Ghali provided me lots of information and smoothed the path for my purchase of both cars between March 1 and June 30. Kim Underwood whizzed me through the paperwork. What a great team! More

First time solo buyer I have never bought a car on my own. Greg was amazing! He made the experience peasant and was very patient explaining things to me. Even after the f I have never bought a car on my own. Greg was amazing! He made the experience peasant and was very patient explaining things to me. Even after the final purchase I had to call about a couple of things and he was always quick to respond. Thanks Greg for helping me get exactly what I wanted! Janice F. More

Over and beyond I highly recommend Mercedes-Benz of Birmingham and the salesperson who helped me along the way, Michael Edwards. Everybody at the dealership did every I highly recommend Mercedes-Benz of Birmingham and the salesperson who helped me along the way, Michael Edwards. Everybody at the dealership did everything to make the deal that was to my advantage work, which was exactly what I wanted. I can honestly say I've never received this type of service and courtesy anywhere else and neither will you! More

Impeccable Salesman! We have been purchasing cars from Greg at Mercedes-Benz for many years and continue to use him due to his excellent service, knowledge and kindness he We have been purchasing cars from Greg at Mercedes-Benz for many years and continue to use him due to his excellent service, knowledge and kindness he has shown us over time. He made sure that we got the exact vehicle that we wanted in a timely manner. The experience was very professional and very fair. We very much trust him to provide the vehicle we desire at a fair price and he always delivers. He is the best! More

"Outstanding New Car buying experience!" Our sales representative Joe Coons was very friendly and professional in making sure our needs were met in finding the perfect new car. All questions Our sales representative Joe Coons was very friendly and professional in making sure our needs were met in finding the perfect new car. All questions were answered concerning our new car purchase. Trey Dressler was great and worked very hard to locate the car we wanted. Ashton Higginbotham was very helpful and did a great job explaining and going over all our new car features. "Ashton is only a text away if I have any questions"!!! Martin Elliott was most helpful in coming to our home to program the garage door opener to our new car. Cy Cyphers did a great job handing all the paperwork. Great team work.....friendly, competent atmosphere. We appreciate everyone involved in making our new car experience......terrific !!! More

Terrific! This is our 5th new car at Mercedes of Birmingham. As usual our salesman, Greg and his Sales Manager Trey were terrific. Quick to respond and answer This is our 5th new car at Mercedes of Birmingham. As usual our salesman, Greg and his Sales Manager Trey were terrific. Quick to respond and answer questions. Always in good spirits! The whole process took just a few days. Kim did a great job of handling all of the paperwork. Another great experience at Mercedes of Birmingham! Ray Quinn More

Best Car buying experience ever! Ghali, Mark and Kim made this the best experience ever. If in the future we decide to get another Mercedes it will definitely come from this dealershi Ghali, Mark and Kim made this the best experience ever. If in the future we decide to get another Mercedes it will definitely come from this dealership and I would want to work with these 3 folks. thanks Guys for a great job! More

Absolutely the best experience I've had in buying a new car. Starting with joe coons my sales representative, who was excellent, as were all the other people whom I met. It was a consistent balance of competence Starting with joe coons my sales representative, who was excellent, as were all the other people whom I met. It was a consistent balance of competence and friendliness that made the process truly an enjoyable experience. More

Excellent customer service I have purchased my second vehicle from the Birmingham Mercedes-Benz. I love the personal customer service and felt they always explain everything to I have purchased my second vehicle from the Birmingham Mercedes-Benz. I love the personal customer service and felt they always explain everything to me. I highly recommend Mercedes-Benz of Birmingham. More

Lease of new car. Steve was his usual friendly self, and worked with me to find the best lease price that I requested per month. I left very satisfied. This is the 2nd Steve was his usual friendly self, and worked with me to find the best lease price that I requested per month. I left very satisfied. This is the 2nd car I have leased from Steve. He even called me the next day to follow up. More