Mercedes-Benz of Birmingham

Pleasant experience even though I didn't buy from them After exhaustive research and multiple test drives at 4 different dealers, I had narrowed my decision to an Audi Q5 or a Mercedes GLC. I made 3 trips After exhaustive research and multiple test drives at 4 different dealers, I had narrowed my decision to an Audi Q5 or a Mercedes GLC. I made 3 trips to the Birmingham Mercedes dealership and was met each time by Samira. She was extremely knowledgeable. I could tell she was not new to selling Mercedes because even the most detailed questions about the inner workings of the car were explained accurately. Her manager Nicholas Saban was very up front and offered an excellent deal. The problem was only that they had a limited number of vehicles they could access which fit my requirements., They just didn't have my preferred color combo with the options I wanted, even at other Mercedes dealerships.. If they had those combinations I would have bought from them....but I wound up with the Audi. When my other car comes up for lease I'll give them another try. I really am looking forward to seeing their new facility in Irondale, it is much closer to my house as well. More

Good experience. Good dealership, with nice employees. Samira Magarov was very knowledge, professional and a pleasure to work with. Our experience was very good - five Good dealership, with nice employees. Samira Magarov was very knowledge, professional and a pleasure to work with. Our experience was very good - five stars. Would recommend. More

Kim is a very warm, knowledgable and helpful lady. She was a good listener, she was sincere and did her best to helped us to extend the warranty on our Mercedes-Benz of 2015 She was a good listener, she was sincere and did her best to helped us to extend the warranty on our Mercedes-Benz of 2015 More

Great Experience! We had a wonderful experience with Kurt Long. Really great guy would recommend anyone to him. He was so helpful and patient. He never rushed us and p We had a wonderful experience with Kurt Long. Really great guy would recommend anyone to him. He was so helpful and patient. He never rushed us and provided us with everything we needed to make our decision. More

Excellent Working with this dealership was surprisingly easy and the experience pleasant. I commend my salesperson Samira for her knowledge of the vehicle and w Working with this dealership was surprisingly easy and the experience pleasant. I commend my salesperson Samira for her knowledge of the vehicle and willingness to work toward finding the car I wanted. More

First class customer satisfaction First time to visit Mercedes Benz of Birmingham. Salesman Steve Colter met us as we were looking at a new vehicle. Steve is the kind of salesman you h First time to visit Mercedes Benz of Birmingham. Salesman Steve Colter met us as we were looking at a new vehicle. Steve is the kind of salesman you hope for while looking for a car. No pressure,very professional and very knowledgable. I will recommend Steve to anyone wanting to purchase a vehicle. Also, MB of Birmingham is a first class dealership. Very friendly and professional staff. More

Treated like a family member Mr Ghali is a first rate representative and does a great job in helping picking whatever you like and enjoy! He is very kind and understanding He ca Mr Ghali is a first rate representative and does a great job in helping picking whatever you like and enjoy! He is very kind and understanding He can help you find your needs whithout being pushy. He makes recommendations but let you do and choose what you are confortable with I bought/leased 5 cars in the last 4 years Your relationship with him does not end when you drive your car out of their lot! It is only the beginning of a great relationship He is always available to answer questions or deal with issues that might arise in the future Highly recommend him to assist you in finding your needs and your next car More

Car buying experience The easiest and most pleasant car buying experience ever! Mickey Miller was our sales rep who was outstanding! He had everything ready when we walke The easiest and most pleasant car buying experience ever! Mickey Miller was our sales rep who was outstanding! He had everything ready when we walked thru the door at the dealership; very professional and knowledgeable of the car we were buying. More

29 years of Excellent Sales and Service As usual the experience was most pleasurable and professional. I've been a (Crown) Mercedes of Bham SATISFIED customer for 30 years - since Volvo Day As usual the experience was most pleasurable and professional. I've been a (Crown) Mercedes of Bham SATISFIED customer for 30 years - since Volvo Days. More

BEST car buying experience Joe Garcia and Joe Coons were fantastic! They were very patient with me taking time to explain the options and then help me make the best decision! Joe Garcia and Joe Coons were fantastic! They were very patient with me taking time to explain the options and then help me make the best decision! I have bought many cars in the past and I can say without any hesitation that this was the absolute BEST experience for me and my husband. Cy Cyphers and Ashton Higginbotham also made the experience great! I would recommend all of them to anyone in the market to buy or lease a car. Thank you to all of you!! More