Mercedes-Benz of Birmingham

Experience Greg Forrest is one of the best sales consultant to work with in the process of buying a car. I would recommend him to anyone interested in buying a c Greg Forrest is one of the best sales consultant to work with in the process of buying a car. I would recommend him to anyone interested in buying a car from Mercedes if Birmingham. More

Excellent Customer Service Quinton Tanniehil made the entire process of purchasing my vehicle very easy. He was very patient and helpful in determining my needs. My overall expe Quinton Tanniehil made the entire process of purchasing my vehicle very easy. He was very patient and helpful in determining my needs. My overall experience of this dealership and customer service was a great one! More

Rating I bought a brand new CLS 550 a beautiful car. Steve and Joel were professional and great to work with!! I absolutely love working with Kim in finance I bought a brand new CLS 550 a beautiful car. Steve and Joel were professional and great to work with!! I absolutely love working with Kim in finance!! More

A pleasure to work with My wife and I recently purchased a certified pre-owned vehicle. This was our first time dealing with Mercedes benz of Birmingham and we were thrilled My wife and I recently purchased a certified pre-owned vehicle. This was our first time dealing with Mercedes benz of Birmingham and we were thrilled with the help we received. We have never purchased a Mercedes benz before. After purchasing this one however, I'm not sure we will purchase anything else. It was so easy. Everyone was professional and a pleasure to work with. More

Loved the Process I've bought many cars, including a Mercedes. I had no expectations when we visited the dealership, purpose being looking for a new car for my wife. Sh I've bought many cars, including a Mercedes. I had no expectations when we visited the dealership, purpose being looking for a new car for my wife. She had already about decided on the Mercedes. We went on line and Ghalli Bazzi called us. We visited him and drove the car, decided to buy it, were treated very fairly, and came back the same day to pick it up. Ghalli was just great, my kind of guy. He had one of his associates demo the car's essentials to my wife, then sat with my granddaughter and entertained her while I did the financing paperwork with a great credit man, a Senegalese engineer who knew his stuff. A wonderful purchase experience! More

Outstanding customer service I recently purchased a 2016 Honda Accord from Eric Burks with Mercedes-Benz of Birmingham. The quality of service I received was outstanding. Mr. Burk I recently purchased a 2016 Honda Accord from Eric Burks with Mercedes-Benz of Birmingham. The quality of service I received was outstanding. Mr. Burks was very professional, courteous, and knowledgeable. Within hours of learning what I was looking for in a car, Mr. Burks contacted me about a Honda Accord. He knew I wanted a car that did not have a lot of miles on it, and that's exactly what he found. A 2016 Honda Accord LX with 10,218 miles! To say I was pleasantly surprised is an understatement. I was unable to get to the dealership to see the car, so Mr. Burks brought the car to me. After the financing had been taken care of, and the car was ready, I had a delima: If I drove to the dealership, I would have two cars. Mr. Burks offered to pick me up and take me to the dealership. Once there, he explained all of the papetwork in detail, and before long, I was the new owner of a 2016 Honda Accord LX. I can honestly say that Eric Burks made this the best car purchasing experience I've ever had! More

Thank you Nicholas! Nicholas Saban was extremely helpful with assisting me in identifying the vehicle I really wanted (C300-Coupe). He went out of his way to successfully Nicholas Saban was extremely helpful with assisting me in identifying the vehicle I really wanted (C300-Coupe). He went out of his way to successfully maneuver a dealer trade, in order for me to drive this specific model. Keep in mind, this car came all the way from Marietta, GA. The simplicity and timeliness of the car arriving in Birmingham was simply amazing! The finance team (Kim) was extremely helpful and explained all of the associated costs. It was truly a pleasure renewing my lease with Mercedes-Benz of Birmingham and I already look forward to renewing my next one in 3 years from now. Nicholas' customer service was exceptional and his willingness to go above and beyond for his customer, as well as answer all of my questions, made me very comfortable when making such a large purchase. THANK YOU NICHOLAS! -AGS More

Great Sales People. It was a pleasure doing business with the sales people at Mercedes Benz of Birmingham. I look forward to continue doing business with this dealership It was a pleasure doing business with the sales people at Mercedes Benz of Birmingham. I look forward to continue doing business with this dealership in the future. More

Nice people My salesman was Micheal Edwards and he was very kind and helpful. They were able to trade my car. Joel really dug in and made everything smooth as pos My salesman was Micheal Edwards and he was very kind and helpful. They were able to trade my car. Joel really dug in and made everything smooth as possible More

Samira is wonderful!!! Samira has been an absolute pleasure to work with. We live out of state and our daughter's is in school at the University of Alabama, 7 hours away fr Samira has been an absolute pleasure to work with. We live out of state and our daughter's is in school at the University of Alabama, 7 hours away from home. Her car was totaled by insurance so we were in a bind to get her something to drive. Samira worked with our daughter and us in finding the perfect car for her. From that first introduction on, Samira has gone over and above for our family. Certainly wish more people were like her!! Would definitely, without a doubt, work with Samira again and purchase from Mercedes-Benz of Birmingham!! More