Mercedes-Benz of Birmingham

Love my 2018 E400 Convertible. We were thinking about a Bentley and then we found a E400 Convertible a 2018......we absolutely love it! Greg was awesome and this is the second car w We were thinking about a Bentley and then we found a E400 Convertible a 2018......we absolutely love it! Greg was awesome and this is the second car we bought from him and won’t be the last. We think Mercedes of Birmingham is top notch! We looked at all Mercedes Dealers in 5 states and none were equal to the selection this one had! We highly recommended them!!! More

Outstanding Customer Experience Absolutely outstanding experience with new car purchase! Every employee provided excellent customer service. Congenial atmosphere, personable staff. Absolutely outstanding experience with new car purchase! Every employee provided excellent customer service. Congenial atmosphere, personable staff. Garry Tatum, our salesman was wonderful-knowledgeable, friendly and helpful in the selection process. Mark Roberts, sales manager, assured we were given the best price, and Kim Underwood was also a delight to work with, especially in explaining all the paperwork. Manager Joel Garcia ensures his staff provides an optimum experience for the customer! One service particularly helpful was product concierge for the new vehicle. Andrew Carmack, a bright and friendly young man, explained and demonstrated all the wonderful technology associated with my Mercedes Benz-SO helpful! As a loyal customer of many years (and vehicles) Mercedes Benz of Birmingham continues to surpass itself with THE premier experience. The emphasis is not just the sale, but the relationship. They are my dealership and will be for years to come. I know every encounter with MB Bham will be 5 star! Thank you all-I love my car and MB Bham!!!!!! S.Stocks More

Great Experience We ordered a 2018 SL450 from Mercedes-Benz of Birmingham and got to pick it up this past weekend. We have been working with our super awesome Sales Co We ordered a 2018 SL450 from Mercedes-Benz of Birmingham and got to pick it up this past weekend. We have been working with our super awesome Sales Consultant Ghali Bazzi for over six months. He has been so helpful, knowelegable, professional and patient with us every step of the way. Everyone there went out of their way to make us feel special and like family. Kim Underwood our Financial Advisor and Martin Elliott our Product Concierge went way above and beyond to make this process as easy as possible for us. If you are in the market for a new luxury automobile I highly recommend Mercedes-Benz of Birmingham and ask for Ghali...tell him Kristie sent you!!! More

Fast and Professional Service Eric Burks was a professional in every sense of the word. He helped make the buying process a breeze. Buying experience was great all around. They gen Eric Burks was a professional in every sense of the word. He helped make the buying process a breeze. Buying experience was great all around. They genuinely appreciate your business here and they do everything they can to make sure you know it! More

The Fastest Car Deal Ever Mark was extremely helpful and friendly. I signed some papers went to lunch, came back and then left with a new Metris van. The best car deal ever. Mark was extremely helpful and friendly. I signed some papers went to lunch, came back and then left with a new Metris van. The best car deal ever. More

Fantastic sales experience with the excellent Mr Joe Coons We had an awesome experience at Mercedes-Benz Birmingham recently. From the knowledgeable and attentive Mr Joe Coons in sales right through to the gen We had an awesome experience at Mercedes-Benz Birmingham recently. From the knowledgeable and attentive Mr Joe Coons in sales right through to the general manager Mr Joel Garcia, sales manager Trey Dresler whom together with Joe stayed after 10 pm to assist us in our new purchase of a C300. A great job all round 5 Stars Plus!!! Thank you :) More

Leased and brought! I brought a 2014 C250, from this dealership (Steve Carter) in 2015. I always brought back for required maintenance. I appreciate the dedication, knowl I brought a 2014 C250, from this dealership (Steve Carter) in 2015. I always brought back for required maintenance. I appreciate the dedication, knowlege, professionalism shown to me. Again I went to see Steve Carter and leased a 2017 C300. Quite frankly there is no other dealership for me. Thank you MBBHM, your service department is top-notch also. More

Happy Customers! We were looking around in different dealers to buy a pre-own certified Mercedes Benz, and trading our current vehicle, a C300 Mercedes Benz. In Many p We were looking around in different dealers to buy a pre-own certified Mercedes Benz, and trading our current vehicle, a C300 Mercedes Benz. In Many places we found the car salesman too defensive and not giving us options to negotiate, so, we call this dealer in Mercedes Benz of Birmingham, Hoover AL, A salesman know as Ghali Bazzi took our call, and after we told him the car we want to purchase and the trading, He came up with car we were looking for and the car trading appraisal was above what we were looking for, that was very important. Qualities from a salesman that help the customers in this business, are professionalism, honesty, dedication, and knowledge, and definitely Ghali has all those qualities. Thanks!! More

Outstanding Experience! After visiting a number of dealerships for our next auto, we found a sales rep that really stood out from all the others in his professional manner. After visiting a number of dealerships for our next auto, we found a sales rep that really stood out from all the others in his professional manner. Michael Edwards made us feel very comfortable & found answers to all of our questions. He showed that he was truly interested in helping us find the right car. When we started the journey, it was not where we ended! He never lost patience! More

2nd time around🤗 My sales person was Kurt Long and once again him & the staff at Mercedes helped me out and got me back rolling! Awesome customer service thanks again My sales person was Kurt Long and once again him & the staff at Mercedes helped me out and got me back rolling! Awesome customer service thanks again Kurt ! More