Mercedes-Benz of Birmingham

Mark is Great Mark Colvin did a great job with our recent purchase. We visited several weeks prior and met him at the dealership. We did not make a decision that Mark Colvin did a great job with our recent purchase. We visited several weeks prior and met him at the dealership. We did not make a decision that day, but he left a great impression on us. When we finally decided to come in and make a trade/purchase, we made sure Mark was going to be there. He treated us with professionalism and was very attentive. During the purchase process, Mark sensed that we were under some time constraints, so he went out of his way to orchestrate getting the Mercedes team mobilized to finish everything up with an efficient, sense of urgency. Mark made this purchase for my wife very enjoyable. Thank you All! More

My first Luxury car The entire staff was very professional, knowledgeable and friendly. From test drives to the concluding financial paperwork, it was all expertly handl The entire staff was very professional, knowledgeable and friendly. From test drives to the concluding financial paperwork, it was all expertly handled. Ashton Higginbotham, my Sales Rep, listened to my vehicle wish list which included 2017 E300, dark gray, low miles, sedan. The car I tested fit those requirements but I did have a few modifications. Instead of the traditional hood ornament, I wanted the more modern Emblem in the grill. I also liked the 18” five spoke wheels. Ashton continued to work to find my “Retirement Car”. Less than a week later, with the help of the Sales Manager, she found the perfect car for me without any doubt. More

Love it Best dealership in Birmingham. Russell French is just great. It only took us a couple of hours to complete everything. Russell helped me find the be Best dealership in Birmingham. Russell French is just great. It only took us a couple of hours to complete everything. Russell helped me find the best. Highly recommend the good people and good dealership. More

2017 European Delivery on 2018 GLC AMG43 I started the process of wanting to find my first Mercedes in April, 2017. To make a long story short, I realized that a 2017 model was not going to I started the process of wanting to find my first Mercedes in April, 2017. To make a long story short, I realized that a 2017 model was not going to happen. So I patiently waited for the new 2018 models to become available. I also checked out the European Delivery. The experience to see your car, in my case, probably less than two weeks off the assembly line is something you can't imagine. The entire stay in Germany and the factory tour was unbelievable. Joe always was there whenever I had questions. The entire staff at Mercedes-Benz of Birmingham is friendly and wants to help in every way possible. Plus the staff at the Germany delivery center are unequalled as well. A must do, once in a lifetime experience. More

Great day Samira was knowledgeable, professional and friendly. She made the car buying experience stressless. I would highly recommend her to my friends. She wa Samira was knowledgeable, professional and friendly. She made the car buying experience stressless. I would highly recommend her to my friends. She was very patient because I wanted to be sure I purchased the car that I would really like. More

Great Experience with Mercedes-Benz of Birmingham I always reach out to Sales Professional Greg Forrest at Mercedes-Benz of Birmingham when I'm in the market for a new car. Greg is very trustworthy, I always reach out to Sales Professional Greg Forrest at Mercedes-Benz of Birmingham when I'm in the market for a new car. Greg is very trustworthy, and feel he always helps me make the right choices for my family. Greg is 100% professional, friendly, and seems to always have my best interest at heart. Greg is a great guy, and works for a stellar dealership. I will continue to purchase from Mercedes-Benz of Birmingham as I feel there one of a kind. Outstanding experience! More

Great experience Mark and Quinton were very helpful making my experience seamless. Very conscious of my time. Not pushy at all. Would recommend to others searching Mark and Quinton were very helpful making my experience seamless. Very conscious of my time. Not pushy at all. Would recommend to others searching for friendly professional friendly service. More

WoW experience at Mercedes of B'ham A wow experience!!! I've purchased about 10 cars and Mercedes of B'ham was the best experience I've ever had. This is my second Mercedes..From the w A wow experience!!! I've purchased about 10 cars and Mercedes of B'ham was the best experience I've ever had. This is my second Mercedes..From the wonderful dealership having complimentary Edgar's Bakery food and beverages to the friendly staff that make you feel comfortable the whole time you are there. Joe Coons was my sales professional and Joel was one of the manager's I dealt with. They were great to work with, Joe knew his cars and was very friendly and not pushy. Joel one of the manager's truly made me feel like I won and got a fair deal. This was my second Mercedes and I have to say I've never experienced a better service dept. in my life. Amazing staff, my service manager Tory has always been super nice and trustworthy. The loaner car program they have there is clutch too! I will never go to a different dealer as long as I need a car or need service. More

Amazing Service High recommend this dealership. Ghali Bazzi, Joel Garcia and Kim Underwood did an amazing job going above and beyond. Couldn't be more pleased with High recommend this dealership. Ghali Bazzi, Joel Garcia and Kim Underwood did an amazing job going above and beyond. Couldn't be more pleased with my experience and purchase. More

The best place where you can buy car. I purchased a car from this place; I had a fantastic time. The team is very professional, and they have an excellent customer service. Sales Consul I purchased a car from this place; I had a fantastic time. The team is very professional, and they have an excellent customer service. Sales Consultant "Nigel Ramsaroop" he is the best. More