Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Birmingham
Irondale, AL
626 Reviews
The Mercedes-Benz name brand is synonymous with luxury cars. The premium quality and reliability of the Mercedes-Benz line of vehicles is what makes it the leader in luxury.
Mercedes-Benz of Birmingham is proud to serve Birmingham and the surrounding areas such as Hoover, Irondale, Mountain Brook and Vestavia Hills and provide the prestige of the best and most recognized luxury vehicles in the world. We know that you come here with high expectations, and our staff is proud to live up to the high demands and earn the right to the Mercedes-Benz name by being community leaders and providing excellent customer service above and beyond the typical car-purchasing experience.
In addition to the best customer service, we also have one of the largest inventories of Mercedes-Benz S-Class, Mercedes-Benz C-Class, Mercedes-Benz GLE and the Mercedes-Benz E-Class vehicles in the region. So, you are sure to find the Mercedes-Benz in Alabama that you desire.
At Mercedes-Benz of Birmingham, we also believe in streamlining the car-buying process for you. That is why we offer numerous online tools and features like scheduling Mercedes service online, getting pre-approved for a car loan in Alabama, and a link to our current specials on new and used cars in Hoover.
Visit Mercedes-Benz of Birmingham today, and we will help you find the right luxury car in Birmingham at a reasonable price.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 626 reviews
January 30, 2018
nice and pleasurable when I walked through the doors, everyone greeted me and was very friendly. I was introduced to my saleslady and was veryimpressed. She was very kno when I walked through the doors, everyone greeted me and was very friendly. I was introduced to my saleslady and was veryimpressed. She was very knowledable, friendly and accommodating. If I buy a Mercedes, I will definitely buy it at MBB and from Samira. More
by beachgirl
Employees Worked With
Samira Magarov
January 29, 2018
My third Mercedes. Greg and Mercedes of Birmingham keeps me. Greg is the consummate professional. His commitment to our satisafaction is the reason we keep going back. I would highly recommend him to anyone int Greg is the consummate professional. His commitment to our satisafaction is the reason we keep going back. I would highly recommend him to anyone interested in buying a Mercedes. More
by David
Employees Worked With
January 27, 2018
Sets the bar for other dealerships Our experience was unlike any other and exceeded all our expectations, starting the minute the “doorman,” Ghali Bazzi, welcomed us to the dealership. Our experience was unlike any other and exceeded all our expectations, starting the minute the “doorman,” Ghali Bazzi, welcomed us to the dealership. He was exceptionally informative, helpful, and accommodating. It was a pleasure dealing with him, and we felt comfortable asking even the most inane questions. If we could parallel dealerships with movies and present Academy Awards, I would vote for Mercedes-Benz of Birmingham for best picture and Ghali as best actor. The entire staff is outstanding and most accommodating-all are stars! More
by Luckie
Employees Worked With
January 22, 2018
Highly recommend Russell was very interested and helpful right from the start. We really appreciated his honesty and patience as we made our decision. All around gre Russell was very interested and helpful right from the start. We really appreciated his honesty and patience as we made our decision. All around great experience. Love my Mercedes! More
by Rw100
January 16, 2018
A great experience Everything was first class. Russell was a pleasure to deal with! All promises were kept. I would highly recommend this dealership, and Russell Fren Everything was first class. Russell was a pleasure to deal with! All promises were kept. I would highly recommend this dealership, and Russell French in particular. More
by Docmed
January 10, 2018
Good experience Mark Colvin made our experience a good one. We never felt the pressure one often feels In this situation but instead he seemed to genuinely. CAre abo Mark Colvin made our experience a good one. We never felt the pressure one often feels In this situation but instead he seemed to genuinely. CAre about our needs and desires. The dealership as a whole was very accommodating and overall we are very pleased. More
by B from Birmingham
January 06, 2018
Recent Mercedes purchase I was interested in a quality SUV for personal and work use. Steve was able to help me find the right vehicle and assist me in selecting the right pu I was interested in a quality SUV for personal and work use. Steve was able to help me find the right vehicle and assist me in selecting the right purchase plan. More
by JB
Employees Worked With
Steve Carter
January 04, 2018
Awesome dealership experience! I have been buying cars for many years and I have had good experiences and bad ones. Mark Colvin was my salesman and he did an exceptional job in hel I have been buying cars for many years and I have had good experiences and bad ones. Mark Colvin was my salesman and he did an exceptional job in helping me pick out the right car. I wasnt sure of which one I wanted and Mark was extremely patient in listening and then answering all of my questions. The dealership management were also very helpful! Customer service is very important to me and the dealership personel hit it out of the ballpark on taking care of me. I would recommend Mark Colvin and this dealership to everyone looking for world class service and customer care! More
by Mlong2911
Employees Worked With
Other Employees :
Kim Underwood
January 02, 2018
MERCEDES-BENZ OF BIRMINGHAM I could not be happier with the product and services provided by this dealership and my salesman, Steve Carter. I have bought several cars from Steve I could not be happier with the product and services provided by this dealership and my salesman, Steve Carter. I have bought several cars from Steve and will continue to do business with him in the future. His expertise and help are always above and beyond. More
by Golf4me2
Employees Worked With
Steve Carter
December 31, 2017
GREAT CAR BUYING EXPERIENCE I sent an inquiry to check on the availability of a preowned certified car, it was shortly after that I was notified it was available. I then set up a I sent an inquiry to check on the availability of a preowned certified car, it was shortly after that I was notified it was available. I then set up an appointment to view and test drive the car. Arrived at the dealership on Friday about noon and was greeted by the Kurt and Gena. They we’re very professional and friendly. We did make a deal on a certified used car. The buying experience overall was great.I would recommend anyone who is in the market for a vehicle to give the team at Mercedes-Benz of Birmingham a opportunity to make a great deal. More
by Sassy SLK
