Mercedes-Benz of Birmingham

Fantastic Buying Experience I went into the dealership to begin looking for a new car, as my lease was expired in a few months. I had no plans to purchase or lease a car that da I went into the dealership to begin looking for a new car, as my lease was expired in a few months. I had no plans to purchase or lease a car that day. Samira Magarov found me a car that had all of features that I was looking for and worked with her and Trey Dressler to put together a deal. We recently tried to lease a car from the Lexus dealership in Birmingham and that was a disaster. They said our trade-in was worth nothing and even after I told the limits on lease payment, they can back with a crazy number. The experience at Mercedes in Irondale was just the opposite. Samira mad my wife and I feel comfortable and actively worked with us to earn our business. I would highly recommend her when you are in the market for a Mercedes. More

Walked in just to see the dealership, walked out with 2 cars I have previously been a loyal BMW driver but came to the dealership just to see it. I meet Russell French and he turned out to be very courteous and I have previously been a loyal BMW driver but came to the dealership just to see it. I meet Russell French and he turned out to be very courteous and knowledgeable about the vehicles. He had me in a test drive with zero hassle and after that the vehicles spoke for themselves. If you are in the market for a Mercedes, ask for Russell. You will have a good experience. More

Loving my baby Benz!! My experience with the dealership was a pleasant one. I appreciate the time given by the staff to explain everything about my vehicle and the availabi My experience with the dealership was a pleasant one. I appreciate the time given by the staff to explain everything about my vehicle and the availability to answer additional questions, should the need arises. More

Great Customer Service Worked with John Reynolds at the Hoover location and he was great. I went looking for a used car for my son and he did a great job. Worked with us o Worked with John Reynolds at the Hoover location and he was great. I went looking for a used car for my son and he did a great job. Worked with us on the purchase of our car and gave us a good trade in value on my car. He also went out of his way to track down the 2nd key from the previous dealership even after we bought our car. Great customer service and follow up. I would highly recommend John and will use for future purchases. Thanks More

New car The dealership including all the staffs make your experience anjoyable. They are professional and they value their costumer. This is my second car wit The dealership including all the staffs make your experience anjoyable. They are professional and they value their costumer. This is my second car with MB and have enjoyed my experience. More

Excellent experience We have leased/purchased 4 vehicles through Steve Carter and have always been extremely pleased with our experience. His patience and thoroughness mak We have leased/purchased 4 vehicles through Steve Carter and have always been extremely pleased with our experience. His patience and thoroughness make the transaction seamless. The new Irondale dealership is most impressive and all involved in our latest visit from Boubacar Thiam in finance to Caleb DeMars, who explained the new features, were exceptional. More

Hard Work Delivers! Jan and I recently visited the Irondale campus for the first time seeking a specific Benz model. Having reached out to Kurt Long in advance pursuant t Jan and I recently visited the Irondale campus for the first time seeking a specific Benz model. Having reached out to Kurt Long in advance pursuant to identifying cars in which we wanted to focus, Kurt was ready to engage immediately upon our arrival. Kurt and the team were conscientious, helpful and informative throughout the process. Ten days from that initial visit we took delivery of the best car for us and are very pleased. Larry A. More

Great dealing with salesman and staff I feel that I had a great experience with everyone that I came in contact with at the dealership and I will recommend this dealership to my friends an I feel that I had a great experience with everyone that I came in contact with at the dealership and I will recommend this dealership to my friends and family More

Exemplary Dealership Best dealership experience ever. This group has set the standard and the bar for excellence at a new level. Kurt Long & Eric Burks as well as everyo Best dealership experience ever. This group has set the standard and the bar for excellence at a new level. Kurt Long & Eric Burks as well as everyone else involved, made this such a pleasant experience from start to finish. Had a follow up call the next morning from Kurt to make sure everything was to my liking. Little things like this speaks volumes about Mercedes-Benz of Birmingham!! Simply the best!! Dan Lowe More

Fast and Easy This dealership is exceptional. I went in to discuss my situation with a sales associate by the name of Ghali. He was so professional and delightful t This dealership is exceptional. I went in to discuss my situation with a sales associate by the name of Ghali. He was so professional and delightful to speak with. He made me feel very comfortable and positive about the decision I made. He was so kind and knowledgeable. I’m happy I was able to get the car I wanted (2018 C 300) without any issues at all. Very knowledgeable and professional staff. More