Mercedes-Benz of Birmingham

Excellent customer service! My wife and I were very pleased by the customer service manifested at the Irondale campus of MB. The expert advice, patience and knowledge of Russell My wife and I were very pleased by the customer service manifested at the Irondale campus of MB. The expert advice, patience and knowledge of Russell French were crucial to our decision to purchase a GLC 300 after many years of driving a different make. We feel that in Russel we have made a new friend on whom we can rely for automotive advice for many years into the future. More

Great experience! I was an out of state customer trying to buy a very specific car when none were available at my local dealership. From the beginning, Nick was extreme I was an out of state customer trying to buy a very specific car when none were available at my local dealership. From the beginning, Nick was extremely helpful by email and text message and we were able to quickly come to a deal. Knowing I was coming in from out of town to finish the deal, everyone was extremely respectful of my time when I arrived to complete the deal. It was a pleasure dealing with everyone, and I only wish they were my local dealers so I could visit them for service. More

Amazing experience I purchased E300 last week. The entire experience was very pleasant. JOHN REYNOLD was extremely patient in showing me all the available models and in I purchased E300 last week. The entire experience was very pleasant. JOHN REYNOLD was extremely patient in showing me all the available models and in explaining me each and every model along with the features very very clearly. I had no idea on what model to buy initially. But John was very very helpful in explaining me the various features according to my need. I dropped in Saturday afternoon on the day of my purchase. Even though the office hours are closed, John and his supervisor stayed back to complete the entire process very very patiently. On the whole, I had a very nice experience. I would highly recommend this place to anyone who has plans to buy their cars. More

John handles the sales process professionally Very pleased with John and how he handled the entire sales process, from the first time we met, to understanding my needs, to following up with SUV op Very pleased with John and how he handled the entire sales process, from the first time we met, to understanding my needs, to following up with SUV options, to scheduling a meeting, negotiating a fair price, and then delivering of my car. Seamless and easy. More

Looking for Mercedes-Benz sedan Shelby Wiedrich met us as soon as we walked in the door. I told her I wanted a new white sedan but had no idea what they looked like now. She was ve Shelby Wiedrich met us as soon as we walked in the door. I told her I wanted a new white sedan but had no idea what they looked like now. She was very patient in showing us many styles and answered all questions instantly. When we got close to what I was looking for, she would bring new cars that was on the lot to the front door for me to look at. She was very helpful the entire time we were there. More

Mercedes Irondale - Greg Forrest I would strongly recommend Mercedes Irondale and Greg Forrest as very helpful and dedicated sales consultant . Great first impression, very profes I would strongly recommend Mercedes Irondale and Greg Forrest as very helpful and dedicated sales consultant . Great first impression, very professional, no pressure, no hassle. The deal was great and we are very happy with the car. More

Helpful and patient. Coming from Canada, Mark really welcomed us, and helped us choose the right Sprinter Van for our company. Thank you Mark for taking your time with us Coming from Canada, Mark really welcomed us, and helped us choose the right Sprinter Van for our company. Thank you Mark for taking your time with us! More

Very pleasant experience It was a very pleasant experience buying from Mercedes-Benz of Birmingham. Shelby Wiedrich was a great sales person and we would recommend anyone to It was a very pleasant experience buying from Mercedes-Benz of Birmingham. Shelby Wiedrich was a great sales person and we would recommend anyone to use her if you are looking to buy at Mercedes-Benz in Birmingham. We also dealt with Boubacar Thiam and he was also a pleasure to work with. He made the buying experience stress free. More

Great car buying experience! From the moment we met Mr. Reynold we found him to be very personable and professional. Very friendly and easy to talk to. Mr Reynold worked with us a From the moment we met Mr. Reynold we found him to be very personable and professional. Very friendly and easy to talk to. Mr Reynold worked with us and made the process very enjoyable from start to finish. Answered all our questions all I can say is a big Thank you to him and we will definitely recommend him to our friends and family. More

Amazing Experience in Puchasing my new Mercedes! Combine an amazing sales person, top notch service along with quality product and you have my experience in purchasing my first Mercedes. Greg Forrest Combine an amazing sales person, top notch service along with quality product and you have my experience in purchasing my first Mercedes. Greg Forrest made the process absolutely seamless! From our first initial contact to the closing of sale and even here after, I’ve received the highest level of professionalism....and patience :) Greg answered all of my questions and even questions I didn’t know I had! The Irondale Campus is absolutely beautiful and made the experience just that more pleasant as I sat and ate a slice of Edgar’s cake from their cafe as I waited to sign my documents. I can’t say enough about Greg, my experience or the Mercedes brand. Thank you! Thank you! Thank you! More