Mercedes-Benz of Birmingham

Excellent as always Eric Burks has to be one of the best at his profession. We have bought 8 cars from Eric over the last 15 years. Everyone at the dealership was friendl Eric Burks has to be one of the best at his profession. We have bought 8 cars from Eric over the last 15 years. Everyone at the dealership was friendly, helpful and professional. A great experience all around. I shall return. Arie was excellent as well More

::Buy experience My sales associate was Ms. Shelby Wiedrich. She was informative, courteous, business-like and went above what one might expect. She knew the product My sales associate was Ms. Shelby Wiedrich. She was informative, courteous, business-like and went above what one might expect. She knew the product that I wanted and she spent the time making sure I had options. She answered all my questions and when she didn't know an answer she consulted with the expert. She is the kind of sales associate one once on a car buying journey. More

Very professional & easy to work with John was very professional & so easy to work with & made our buying experience actually enjoyable. ;) The dealership was very nice, clean & easy to g John was very professional & so easy to work with & made our buying experience actually enjoyable. ;) The dealership was very nice, clean & easy to get to from the interstate, which was helpful since we traveled from North Alabama & weren’t familiar with that area. John & all of the MBBHM team were great to work with & we definitely recommend them as a top-notch dealership. More

GLE 350 Mr. John Reynold was courteous and paid attention to the details concerning the SUV we desired. He made us feel comfortable at the dealership and was Mr. John Reynold was courteous and paid attention to the details concerning the SUV we desired. He made us feel comfortable at the dealership and was not overly aggressive. He carefully explained the features in the vehicles we looked at and how they operated. He also made follow up phone calls to keep us informed. More

Best car buying experience ever Everyone at the dealership was very friendly and helpful my salesman GB was great he took time and listen to me and made me feel comfortable and I pu Everyone at the dealership was very friendly and helpful my salesman GB was great he took time and listen to me and made me feel comfortable and I purchased a c-300 got a great deal More

Excellent customer service! My wife and I were very pleased by the customer service manifested at the Irondale campus of MB. The expert advice, patience and knowledge of Russell My wife and I were very pleased by the customer service manifested at the Irondale campus of MB. The expert advice, patience and knowledge of Russell French were crucial to our decision to purchase a GLC 300 after many years of driving a different make. We feel that in Russel we have made a new friend on whom we can rely for automotive advice for many years into the future. More

Great experience! I was an out of state customer trying to buy a very specific car when none were available at my local dealership. From the beginning, Nick was extreme I was an out of state customer trying to buy a very specific car when none were available at my local dealership. From the beginning, Nick was extremely helpful by email and text message and we were able to quickly come to a deal. Knowing I was coming in from out of town to finish the deal, everyone was extremely respectful of my time when I arrived to complete the deal. It was a pleasure dealing with everyone, and I only wish they were my local dealers so I could visit them for service. More

Amazing experience I purchased E300 last week. The entire experience was very pleasant. JOHN REYNOLD was extremely patient in showing me all the available models and in I purchased E300 last week. The entire experience was very pleasant. JOHN REYNOLD was extremely patient in showing me all the available models and in explaining me each and every model along with the features very very clearly. I had no idea on what model to buy initially. But John was very very helpful in explaining me the various features according to my need. I dropped in Saturday afternoon on the day of my purchase. Even though the office hours are closed, John and his supervisor stayed back to complete the entire process very very patiently. On the whole, I had a very nice experience. I would highly recommend this place to anyone who has plans to buy their cars. More

John handles the sales process professionally Very pleased with John and how he handled the entire sales process, from the first time we met, to understanding my needs, to following up with SUV op Very pleased with John and how he handled the entire sales process, from the first time we met, to understanding my needs, to following up with SUV options, to scheduling a meeting, negotiating a fair price, and then delivering of my car. Seamless and easy. More

Looking for Mercedes-Benz sedan Shelby Wiedrich met us as soon as we walked in the door. I told her I wanted a new white sedan but had no idea what they looked like now. She was ve Shelby Wiedrich met us as soon as we walked in the door. I told her I wanted a new white sedan but had no idea what they looked like now. She was very patient in showing us many styles and answered all questions instantly. When we got close to what I was looking for, she would bring new cars that was on the lot to the front door for me to look at. She was very helpful the entire time we were there. More