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Mercedes-Benz of Birmingham

Irondale, AL

4.9
631 Reviews

750 Mercedes Way

Irondale, AL

35210

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Showing 631 reviews

April 20, 2024

Great experience working with Kurt Long. Very friendly, knowledgeable, and professional. He went above and beyond to help us through the process. More

by sumneja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurt Long
April 12, 2024

bought a glb 250 they high pressured sale of extended warranty less than a year and after paying 29,000 down and payments 4,000$ they offered 24,000 with payoff of 25,000 WATCH OUT don’t be took More

by vanakins1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Forrest
Apr 15, 2024 -

Mercedes-Benz of Birmingham responded

Thank you for sharing your feedback with us. We take all reviews seriously, and if you’d like to discuss this further with our General Sales Manager, please give us a call at 205-848-7000.

March 31, 2024

If you are looking to buy a new Mercedes, loom no further than this dealership! They made the buying process so easy and painless! My salesman, Trent Tate, was so responsive to my specification requests- he More

by Catinawri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Tate
February 23, 2024

Arsenio Hall is the best! He was professional, courteous, knowledgeable and most helpful when we recently purchased a suv at Mercedes-Benz of Birmingham. More

by lyndaraines
Recommend Dealer
Yes
Employees Worked With
Arsenio Eatmon
February 14, 2024

It was a pleasure doing business with Djiby. He is very professional and helpful. I would recommend him to anyone. More

by jckimbrell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Djiby Tall
December 22, 2023

Trent Tate was who helped me the entire purchase. He ensured that my first car purchase out of college was a breeze. He’s super personable and patient. (My parents and I had A LOT of questions about More

by Breknott99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Boubacar Thiam, Trent Tate
December 20, 2023

Very nice ! Everything is well represented and all the employees are so kind and helpful. More

by carolebrindley
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Forrest
December 19, 2023

I had the pleasure of working with Greg Forrest Jr. and I couldn't be happier with the service I received. From the moment I walked into the dealership, Gregs professionalism and knowledge were apparen More

by catherinejames492
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Forrest
December 18, 2023

The staff were amazing and really helped me get in my new vehicle. They went above and beyond and made my experience well worth the trip. I would highly recommend this dealership if you're looking for a vehi More

by ronwbonds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell French, Gena Nguyen, Jasmyne Goodwin, Tynese Tippins
November 15, 2023

One of the valets made my daughter so uncomfortable hitting on her and asking for her number repeatedly. When she got her car back all of the change was missing. Who does that?! More

by Davis860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay 0 stars , Warren Hudson
Nov 15, 2023 -

Mercedes-Benz of Birmingham responded

Good Evening, Thank you for taking the time to share this feedback with us. Our management team is looking into this matter closely. If you could please contact our Service Manager, Paul Bishop, by either email at pbishop@mbbhm.com or by phone call to 205-402-2240 we would love the opportunity to get more information regarding your daughter’s experience. We never want our customers to feel uncomfortable in any way. We look forward to your contact, MBBHM Management