Mercedes-Benz of Birmingham

Excellent Customer Service If you are looking for a no hassle car buying experience, Greg Forrest is the Sales Associate for you! Mr. Forrest is professional, helpful, and provi If you are looking for a no hassle car buying experience, Greg Forrest is the Sales Associate for you! Mr. Forrest is professional, helpful, and provided an overall excellent experience. His customer service is a 15 out of 10! More

WONDERFUL Joe was amazing from the time I entered the dealership, to the time I left. He guided me through the whole process of getting things started, and with Joe was amazing from the time I entered the dealership, to the time I left. He guided me through the whole process of getting things started, and with the help of another associate Mr. Moorer. These two made my Saturday turn out to be successful after a long morning. Thank You Guys for your help and patience! More

Unresolved rancid odor issue in air conditioning system. The service dept changed cabin air filter and AC fan programming, which had no effect on the odor problem. At that point they said they have no soluti The service dept changed cabin air filter and AC fan programming, which had no effect on the odor problem. At that point they said they have no solution for this issue So I'm left with a 2015 Certified ML350 that literally stinks. I've since learned this is a common problem with Mercedes Benz vehicles. More

Excellent service - Hands down!!! Excellent and honest team work with customer first strategy. Didn't try to oversell and very precise in communication. Helped me with getting the vehi Excellent and honest team work with customer first strategy. Didn't try to oversell and very precise in communication. Helped me with getting the vehicle with desired packages. Thank you so much for all that you have done! More

Great experience leasing my car! After leasing two cars from Mercedes, the third time was by far the easiest! Gregg was super helpful and truly easy to deal with. The experience was o After leasing two cars from Mercedes, the third time was by far the easiest! Gregg was super helpful and truly easy to deal with. The experience was over all perfect and did not take up my entire day. More

A wow experience at Mercedes-Benz Birmingham Irondale My sneak-a -peek drop by at Mercedes-Benz Birmingham in Irondale was anything but a peek. It turned out to be a marvelous adventure! The staff was aw My sneak-a -peek drop by at Mercedes-Benz Birmingham in Irondale was anything but a peek. It turned out to be a marvelous adventure! The staff was awesome ! My salesman Dijby Tall was so attentive and interested in finding the right vehicle for us. He was very knowledgeable about the Mercedes vehicles and was very truthful in all information he shared with us regarding the vehicles. Kathy was very encouraging and made us feel right at home from the beginning.She is a wonder representative for this company. Arrie was extremely helpful with instructions on the operations and equipment in the vehicle.She made sure that we were prepared to drive the vehicle home. This little lady knows her stuff!! Others we came in contact with at the dealership were also very helpful and cordial. More

OVER AND ABOVE!! Caleb went over and above to make the process flawless and I could not have been more satisfied! We needed a car quickye and he delivered! Caleb went over and above to make the process flawless and I could not have been more satisfied! We needed a car quickye and he delivered! More

Kerry was awesome in making me to purchase my 2014 Gx 460 . It is indeed great to have purchased my 2014 Gx 460 from Mercedes of Birmingham. The car is awesome and I am happy about the condition been at his up It is indeed great to have purchased my 2014 Gx 460 from Mercedes of Birmingham. The car is awesome and I am happy about the condition been at his upmost performance. I will come back again and again to do business with them. The price was good compare to others dealers out there. Overall I am so happy for getting value for my money. Thank you. More

Five-star personnel My husband and I purchased a beautiful gray 2017 GLE 350 July 9th. I had found it on the internet, and had narrowed down my choice based on year, mile My husband and I purchased a beautiful gray 2017 GLE 350 July 9th. I had found it on the internet, and had narrowed down my choice based on year, miles, exterior color, interior, and distance from my home. BINGO! Irondale had the winning combination. Gena Nguyen contacted me to set up our test drive with Djiby Tall. He is delightful!!!! I feel as if we’ve made a friend as well as a purchase. I followed up with a teaching session so that I am comfortable with ALL the electronic applications, which makes driving extremely effortless and comfortable. Blanche H. Gunter More

Excellence My entire experience at Mercedes-Benz of Birmingham was fantastic. The salesman, Kurt Long, was knowledgeable, courteous, and solicitous. Boubacar T My entire experience at Mercedes-Benz of Birmingham was fantastic. The salesman, Kurt Long, was knowledgeable, courteous, and solicitous. Boubacar Thiam was also very helpful in the finance department. I highly recommend Mercedes-Benz of Birmingham! More