Mercedes-Benz of Birmingham

Excellent communication and product knowledge throughout the process! Djiby (Sales), Baboucar, Paul, Trey and Luke were very patient with me and answered all my questions. They know their product throughout the process! Djiby (Sales), Baboucar, Paul, Trey and Luke were very patient with me and answered all my questions. They know their product very well! I have purchased many cars over the years and this was the best process. Right vehicle, great product knowledge, right price. Never felt rushed to make a decision. Superb team! More

Exceptional experience Truly exceptional experience! First time buying a Mercedes. Bought a 2017 CPO S 550 after 2 days deliberation. Djiby Tall was courteous, knowledgeable Truly exceptional experience! First time buying a Mercedes. Bought a 2017 CPO S 550 after 2 days deliberation. Djiby Tall was courteous, knowledgeable, prompt and efficient. Could not have asked for anyone better!! Boubacar made the financing a breeze. He was honest, detailed and a pleasure to work with!!! Will return definitely More

I'm loving my CLA250...Thank you Djiby and Arrie!!! Thank you to my salesmen Djiby Tall and to my concierge Arrie Clifton!!!! Djiby went above and beyond to make sure I got this car without me putting a Thank you to my salesmen Djiby Tall and to my concierge Arrie Clifton!!!! Djiby went above and beyond to make sure I got this car without me putting any money down to hold it and he also picked me up from the airport, as I had to rent a car in order to drive the CLA250 back home. Arrie explained and set up everything I needed to have for my vehicle to work in conjunction with my phone, embrace and mercedes me. I'm glad I chose Irondale Mercedes Dealership. Now I pray that service, if and when needed, is what these two provided and more, In JESUS Name!!! Go to Irondale Mercedes Benz, ask for Djiby Tall and Arrie Clifton!!! More

Excellent Customer Service If you are looking for a no hassle car buying experience, Greg Forrest is the Sales Associate for you! Mr. Forrest is professional, helpful, and provi If you are looking for a no hassle car buying experience, Greg Forrest is the Sales Associate for you! Mr. Forrest is professional, helpful, and provided an overall excellent experience. His customer service is a 15 out of 10! More

WONDERFUL Joe was amazing from the time I entered the dealership, to the time I left. He guided me through the whole process of getting things started, and with Joe was amazing from the time I entered the dealership, to the time I left. He guided me through the whole process of getting things started, and with the help of another associate Mr. Moorer. These two made my Saturday turn out to be successful after a long morning. Thank You Guys for your help and patience! More

Unresolved rancid odor issue in air conditioning system. The service dept changed cabin air filter and AC fan programming, which had no effect on the odor problem. At that point they said they have no soluti The service dept changed cabin air filter and AC fan programming, which had no effect on the odor problem. At that point they said they have no solution for this issue So I'm left with a 2015 Certified ML350 that literally stinks. I've since learned this is a common problem with Mercedes Benz vehicles. More

Excellent service - Hands down!!! Excellent and honest team work with customer first strategy. Didn't try to oversell and very precise in communication. Helped me with getting the vehi Excellent and honest team work with customer first strategy. Didn't try to oversell and very precise in communication. Helped me with getting the vehicle with desired packages. Thank you so much for all that you have done! More

Great experience leasing my car! After leasing two cars from Mercedes, the third time was by far the easiest! Gregg was super helpful and truly easy to deal with. The experience was o After leasing two cars from Mercedes, the third time was by far the easiest! Gregg was super helpful and truly easy to deal with. The experience was over all perfect and did not take up my entire day. More

A wow experience at Mercedes-Benz Birmingham Irondale My sneak-a -peek drop by at Mercedes-Benz Birmingham in Irondale was anything but a peek. It turned out to be a marvelous adventure! The staff was aw My sneak-a -peek drop by at Mercedes-Benz Birmingham in Irondale was anything but a peek. It turned out to be a marvelous adventure! The staff was awesome ! My salesman Dijby Tall was so attentive and interested in finding the right vehicle for us. He was very knowledgeable about the Mercedes vehicles and was very truthful in all information he shared with us regarding the vehicles. Kathy was very encouraging and made us feel right at home from the beginning.She is a wonder representative for this company. Arrie was extremely helpful with instructions on the operations and equipment in the vehicle.She made sure that we were prepared to drive the vehicle home. This little lady knows her stuff!! Others we came in contact with at the dealership were also very helpful and cordial. More

OVER AND ABOVE!! Caleb went over and above to make the process flawless and I could not have been more satisfied! We needed a car quickye and he delivered! Caleb went over and above to make the process flawless and I could not have been more satisfied! We needed a car quickye and he delivered! More