Mercedes-Benz of Birmingham

Excellent Service, Excellent Deal Came from out of town, called ahead about the exact vehicle i was interested in. Service was polite and dealer delivered on the promises made over th Came from out of town, called ahead about the exact vehicle i was interested in. Service was polite and dealer delivered on the promises made over the phone. More

First car! I purchased my very first car from Merecedes-Benz and the experience was amazing. As soon as you pull up they are friendly and willing to help you. Ca I purchased my very first car from Merecedes-Benz and the experience was amazing. As soon as you pull up they are friendly and willing to help you. Caleb was my sales person and he offered beverages right off the back. Sent pictures if I needed them and made sure to be there with me every step of the way since it was my first time getting a car. If you ever visit, ask for Caleb. More

I had one of the best experiences today at Mercedes-Benz of Birmingham (Hoover location)! It was a great pleasure working with Andrew Carmack & Tynese Tippins! They made the process so easy! I love my Merce of Birmingham (Hoover location)! It was a great pleasure working with Andrew Carmack & Tynese Tippins! They made the process so easy! I love my Mercedes C300! Thanks a lot guys! More

It was an absolute pleasure working with Greg Forrest of MBB! He was kind, honest, patient and extremely knowledgeable! He made this purchase an amazing experience and my husband and me are very thankful fo MBB! He was kind, honest, patient and extremely knowledgeable! He made this purchase an amazing experience and my husband and me are very thankful for his help! More

AMAZINGGGGGG!!!!! Let me just say this, Caleb DeMars is very knowledgeable salesman and did an excellent job explaining the vehicles and its features. The SUV that I in Let me just say this, Caleb DeMars is very knowledgeable salesman and did an excellent job explaining the vehicles and its features. The SUV that I initially wanted was not there and I pretty much was stuck on getting that particular one. He asked can he show me one more vehicle while his supervisor was locating the one I wanted. I agreed. Long story short...I fell in LOVE with he one he showed me and purchased it right then and there. I've had my SUV about two weeks now and since then Caleb and his supervisor has both called to make sure I'm enjoying it and if I needed anything. If you are in the car shopping business, you won't be disappointed in Caleb. Thank me later! More

Terrible experience I understand these are challenging times, but the overall experience was really bad. I reached out to them on a Friday and Gena responded a short tim I understand these are challenging times, but the overall experience was really bad. I reached out to them on a Friday and Gena responded a short time later. When I had asked a few additional questions she said she would get me a video walk around of the car. She was going to attempt to do this Friday evening. This didn't happen because she said the showroom was very busy. Saturday comes and again I reach out about the video. She again says the showroom is very busy but "don't worry, I haven't forgot about you". Saturday then passes and again no video. Sunday, same thing, same story, no video. I then get a text Monday morning where she say unfortunately the manager made the decision to send the car back to auction!! Not only did they lose a sale, but they lost a customer for life. More

Best Car Buying Experience My wife and I were in the market to replace her car (she had recently turned in a lease). We had our eye on a Mercedes GLC. We made an appointment wit My wife and I were in the market to replace her car (she had recently turned in a lease). We had our eye on a Mercedes GLC. We made an appointment with Cramer at Mercedes in Irondale. From start to finish he was professional, honest, and helpful in every way he should have been - not to mention an all around nice guy with a good sense of humor. We have purchased several cars and this experience was the best by far. We had test driven 4 other vehicles (different brands) at other dealerships and they lost our business by being too pushy and going after the sale and not providing us with information to make the best decision for our situation. However awful the other dealerships were, Cramer and the team at Mercedes Birmingham (from sales, to finance, to service) were the exact opposite. After a long day, we ended up leaving with two cars (a GLC for my wife and a GLE for me). We couldn't be happier in our new vehicles and the service we were provided with. These are our first Mercedes and I believe we will be lifelong Mercedes drivers. More

Very courteous service. My agent worked continuously to Very courteous service. My agent worked continuously to provide me without the best service to help me achieve my goal of finding and financing the v Very courteous service. My agent worked continuously to provide me without the best service to help me achieve my goal of finding and financing the vehicle of my choosing. More

Great service I just purchased my first MB. The MBB experience was outstanding. Micheal Smith and his team made it easy and waked me through everything. Many tha I just purchased my first MB. The MBB experience was outstanding. Micheal Smith and his team made it easy and waked me through everything. Many thanks. More

2017 Porsche macan pursche Great deal with GB Tall. Very satisfied with deal. Great service on having the Porsche detailed and ready. Djiby was very professional and did an e Great deal with GB Tall. Very satisfied with deal. Great service on having the Porsche detailed and ready. Djiby was very professional and did an excellent job in helping me making this important decision in my purschase. More