Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Birmingham
Irondale, AL
621 Reviews
The Mercedes-Benz name brand is synonymous with luxury cars. The premium quality and reliability of the Mercedes-Benz line of vehicles is what makes it the leader in luxury.
Mercedes-Benz of Birmingham is proud to serve Birmingham and the surrounding areas such as Hoover, Irondale, Mountain Brook and Vestavia Hills and provide the prestige of the best and most recognized luxury vehicles in the world. We know that you come here with high expectations, and our staff is proud to live up to the high demands and earn the right to the Mercedes-Benz name by being community leaders and providing excellent customer service above and beyond the typical car-purchasing experience.
In addition to the best customer service, we also have one of the largest inventories of Mercedes-Benz S-Class, Mercedes-Benz C-Class, Mercedes-Benz GLE and the Mercedes-Benz E-Class vehicles in the region. So, you are sure to find the Mercedes-Benz in Alabama that you desire.
At Mercedes-Benz of Birmingham, we also believe in streamlining the car-buying process for you. That is why we offer numerous online tools and features like scheduling Mercedes service online, getting pre-approved for a car loan in Alabama, and a link to our current specials on new and used cars in Hoover.
Visit Mercedes-Benz of Birmingham today, and we will help you find the right luxury car in Birmingham at a reasonable price.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 621 reviews
April 20, 2024
Great experience working with Kurt Long. Very friendly, knowledgeable, and professional. He went above and beyond to help us through the process. Very friendly, knowledgeable, and professional. He went above and beyond to help us through the process. More
by sumneja
Employees Worked With
April 12, 2024
bought a glb 250 they high pressured sale of extended warranty less than a year and after paying 29,000 down and payments 4,000$ they offered 24,000 with payoff of 25,000 WATCH OUT don’t be took warranty less than a year and after paying 29,000 down and payments 4,000$ they offered 24,000 with payoff of 25,000 WATCH OUT don’t be took More
by vanakins1957
Employees Worked With
March 31, 2024
If you are looking to buy a new Mercedes, loom no further than this dealership! They made the buying process so easy and painless! My salesman, Trent Tate, was so responsive to my specification requests- he than this dealership! They made the buying process so easy and painless! My salesman, Trent Tate, was so responsive to my specification requests- he went above and beyond my expectations at the price point for which I was searching. He even gave me one-on-one training to use all the features in my new car! Rating: if I could give 10 stars I would! More
by Catinawri
Employees Worked With
February 23, 2024
Arsenio Hall is the best! He was professional, courteous, knowledgeable and most helpful when we recently purchased a suv at Mercedes-Benz of Birmingham. He was professional, courteous, knowledgeable and most helpful when we recently purchased a suv at Mercedes-Benz of Birmingham. More
by lyndaraines
Employees Worked With
February 14, 2024
It was a pleasure doing business with Djiby. He is very professional and helpful. I would recommend him to anyone. He is very professional and helpful. I would recommend him to anyone. More
by jckimbrell
Employees Worked With
December 22, 2023
Trent Tate was who helped me the entire purchase. He ensured that my first car purchase out of college was a breeze. He’s super personable and patient. (My parents and I had A LOT of questions about He ensured that my first car purchase out of college was a breeze. He’s super personable and patient. (My parents and I had A LOT of questions about which SUV was right for me.) From beginning to end, he was a great sales representative. I would recommend him for any purchase. More
by Breknott99
December 20, 2023
Very nice ! Everything is well represented and all the employees are so kind and helpful. Everything is well represented and all the employees are so kind and helpful. More
by carolebrindley
Employees Worked With
December 19, 2023
I had the pleasure of working with Greg Forrest Jr. and I couldn't be happier with the service I received. From the moment I walked into the dealership, Gregs professionalism and knowledge were apparen and I couldn't be happier with the service I received. From the moment I walked into the dealership, Gregs professionalism and knowledge were apparent. He took the time to understand my needs and preferences, guiding me towards the perfect car that checked all the boxes. His attention to detail and commitment to excellence made the entire car buying process seamless and stress-free. I drove away in my new car, confident in my purchase. If you're looking for a car salesman who goes above and beyond to provide outstanding service, I highly recommend working with Greg Forrest Jr at Mercedes-Benz of Birmingham! More
by catherinejames492
Employees Worked With
December 18, 2023
The staff were amazing and really helped me get in my new vehicle. They went above and beyond and made my experience well worth the trip. I would highly recommend this dealership if you're looking for a vehi vehicle. They went above and beyond and made my experience well worth the trip. I would highly recommend this dealership if you're looking for a vehicle. More
by ronwbonds
November 15, 2023
One of the valets made my daughter so uncomfortable hitting on her and asking for her number repeatedly. When she got her car back all of the change was missing. Who does that?! hitting on her and asking for her number repeatedly. When she got her car back all of the change was missing. Who does that?! More
by Davis860
