Mercedes-Benz of Birmingham

MB of Irondale has great customer service! Everyone there was so friendly and helpful. Special shoutout to my salesman Greg Forrest. He was fantastic to work with. Friendly, knowledgeable and not in there was so friendly and helpful. Special shoutout to my salesman Greg Forrest. He was fantastic to work with. Friendly, knowledgeable and not in any way overbearing. I highly recommend you ask for Greg if you are looking to buy a car. Boubacar Thiam was great to work with as well. Very knowledgeable and friendly! More

Went in to buy a SUV, came out with a used S class, Trent was very helpful and flexible. I'd recommend Trent, we made an appointment and Trent had a list of SUVs to look at. was very helpful and flexible. I'd recommend Trent, we made an appointment and Trent had a list of SUVs to look at. More

Buying our car at Mercedes-Benz of Birmingham was the easiest experience we've ever had at a dealership. I felt like I was car shopping with a friend - especially when they said, "Let's put them side-by easiest experience we've ever had at a dealership. I felt like I was car shopping with a friend - especially when they said, "Let's put them side-by-side and look at them" when I narrowed it down to 2 cars. This is a first class operation in more ways than I could ever list. Thank you to our salesperson, Kurt Long - and also to Mickey Miller. We are SUPER HAPPY. More

So glad we made the trip from Atlanta to purchase our used Land Cruiser - the service was excellent and completely worth the drive. We highly recommend the folks at Mercedes Benz Birmingham, Irondale used Land Cruiser - the service was excellent and completely worth the drive. We highly recommend the folks at Mercedes Benz Birmingham, Irondale More

This is the first MB we've ever purchased. We worked with Greg Forrest and he was very professional and helpful. This being our first MB purchase, we had tons of questions and Greg was able to answer every Greg Forrest and he was very professional and helpful. This being our first MB purchase, we had tons of questions and Greg was able to answer every one of them with ease. It was very obvious he knows the MB product line very well and that gave us confidence in making our purchase. We recommend Greg to anyone looking to purchase a vehicle. Kira Jackson who assisted us in the finance office was awesome! Our overall experience at MB of Birmingham was excellent. More

So many thanks to Djiby Tall for finding us the perfect car, and doing so in such a kind, helpful manner. Buying a car over the phone can be quite a challenge, but Djiby made the entire process easy! Tha car, and doing so in such a kind, helpful manner. Buying a car over the phone can be quite a challenge, but Djiby made the entire process easy! Thank you to everyone involved! More

THE BEST SALESMAN HANDS DOWN!!!!! Russell is so THE BEST SALESMAN HANDS DOWN!!!!! Russell is so friendly, laid back, polite, so knowledgeable, and a straight shooter! He doesn’t make you feel pre THE BEST SALESMAN HANDS DOWN!!!!! Russell is so friendly, laid back, polite, so knowledgeable, and a straight shooter! He doesn’t make you feel pressured or pushed into anything you aren’t interested in. Russell is so incredibly professional and courteous, he is simply THE best around! More

I'm a Mini Cooper girl, so finding my dream Mini at a Mercedes dealership took my by surprise. But man! I am SO GLAD that's where my Mini ended up. Buying a car from Mercedes Benz of Birmingham was an ab Mercedes dealership took my by surprise. But man! I am SO GLAD that's where my Mini ended up. Buying a car from Mercedes Benz of Birmingham was an absolutely wonderful experience. From the fast response time after reaching out to them online, to a warm and friendly welcome when I came in for my appointment. I was also fortunate enough to have Trent Tate as my salesperson. Friendly and welcoming with none of your average "pushy" sales tactics, Trent made my husband and I feel like guests in his home as opposed to "just customers." Him and his team at Mercedes worked with us quickly, safely (COVID protocols in place, which I was appreciated) and efficiently. I didn't feel rushed, but I certainly appreciated how swiftly the buying process happened. If you are in the market for a wonderful car and an unsurpassed car-buying experience, check out Trent and the Mercedes-Benz of Birmingham team.  More

I have been driving MB cars for years and enjoy the quality and service. Eric Burks is my go-to person at this Irondale location. Eric has assisted me over the years, whether I was buying a new car or quality and service. Eric Burks is my go-to person at this Irondale location. Eric has assisted me over the years, whether I was buying a new car or needed help with an existing vehicle. His customer service is unmatched! He has an eye for detail and learns his customers, which enables him to make recommendations customized to individual customer needs. I never feel rushed or pressured to make a purchase, which is why I am a repeat customer. Also, Andrew in service is very knowledgeable and communicative. He is able to explain service issues in a manner that makes sense to someone who may not be mechanically-inclined (me) and provide options and pricing in a quick and efficient manner. The dealership location is very nice and modern. I appreciate that they are currently observing COVID precautions and creating a safe and comfortable environment for their customers. Everyone I encounter there is always friendly. Keep up the good work! More

Eric Burks and the dealership could not be easier to work with in buying a car. Eric worked with my wife to find the car that she wanted while understanding that I had pricing parameters. The financing dep with in buying a car. Eric worked with my wife to find the car that she wanted while understanding that I had pricing parameters. The financing department was great as well. More