Mercedes-Benz of Birmingham

Mercedes-Benz of Birmingham is one of the friendliest, polite, and helpful auto dealership we have ever dealt with.Our sales associate, Djiby Tall was absolutely the best! In our search for a used Chevrol polite, and helpful auto dealership we have ever dealt with.Our sales associate, Djiby Tall was absolutely the best! In our search for a used Chevrolet Tahoe, after two other possibilities over the past week we located one of the nicest and cleanest used autos we could hope to find. From the beginning emails with Djiby to the end of our purchase everyone we met was not only professional at their job but also very courteous. We have not had this kind of purchasing experience in a long time. Nick Saban really has a top of the line dealership! More

I am not an avid Bama fan but still buy from MB Irondale because of the people not Nick Sabin. People are the reason we go where we go and buy where we buy. Not who we root for on Saturday ( but I do pull because of the people not Nick Sabin. People are the reason we go where we go and buy where we buy. Not who we root for on Saturday ( but I do pull for BAMA whenever they play). Never met Nick Sabin nor has he met me but I have met Greg Forrest several times and the next time I get the itch for a new MB ( and that is way too often) I will call Greg and end up with what I want and leave with a smile and of course my "last" car. All the others at MB Irondale are also terrific. I couldn't start the car much less have any knowledge of the countless high tech additions and safety features without Arrie's help. That's one smart thinker. So I love the place and it is all because of the people and who knows one day Nick Sabin may want to meet me. More

Caleb is amazzzzing. He helped me with everything while I working in another state. Will definitely buy again from this dealership. working in another state. Will definitely buy again from this dealership. More

I highly recommend Caleb Demars if you're looking to purchase a new or pre owned vehicle. He knows the product, very personable and superior customer service. His fantastic customer service deserves rec purchase a new or pre owned vehicle. He knows the product, very personable and superior customer service. His fantastic customer service deserves recognition. Thank you Caleb. More

I have owned several MB’s, and have had several dealings with Warren Hudson. Warren Hudson is first class, period, end of conversation. with Warren Hudson. Warren Hudson is first class, period, end of conversation. More

We had an AC issue(not cooling), called Tory Barber and he got us in on a Saturday morning. It was 1st come basis, but given the circumstances it worked out fine for us. We had a diagnostic estimate going he got us in on a Saturday morning. It was 1st come basis, but given the circumstances it worked out fine for us. We had a diagnostic estimate going in, but fortunately it was just Freon and was much less than we had expected. We were there for about 2 hrs but the Customer Service waiting area was most comfortable, We enjoyed an Edgars menu, and browsing the new cars and their amenities making the time go by quickly. Tory went over the repair, and reviewed some additional upcoming work & estimates, & our car was returned to us sparkling clean with the AC working perfectly. Can’t say enough about how great it is to work with Tory, who is always able to explain the service we had or what is coming up.. More

Being a first time buyer, owning a Mercedes was always a dream of mine. Seeing the 3-pointed star driving by on cars always seemed like an occasion. With the help of Trent at Mercedes, I was able to make th dream of mine. Seeing the 3-pointed star driving by on cars always seemed like an occasion. With the help of Trent at Mercedes, I was able to make this dream of mine a reality. He and the team were so accommodating to each of my needs and my severe lack of car buying knowledge. He educated me and treated me as If I was one of his own kids. After months of looking at vehicles at the MB dealership, we finally found one that fit my needs and every single one of my wants. Trent, thank you. Thank you for creating an incredible experience that I will never forget. I’m SO Proud to be apart of the Mercedes-Benz family :) More

These are very challenging times to acquire a vehicle. I got precisely what I wanted built to my specifications. It is a fabulous car matched with excellent personal service Ghali all along the way. got precisely what I wanted built to my specifications. It is a fabulous car matched with excellent personal service Ghali all along the way. More