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Mercedes-Benz of Birmingham
Irondale, AL
619 Reviews
The Mercedes-Benz name brand is synonymous with luxury cars. The premium quality and reliability of the Mercedes-Benz line of vehicles is what makes it the leader in luxury.
Mercedes-Benz of Birmingham is proud to serve Birmingham and the surrounding areas such as Hoover, Irondale, Mountain Brook and Vestavia Hills and provide the prestige of the best and most recognized luxury vehicles in the world. We know that you come here with high expectations, and our staff is proud to live up to the high demands and earn the right to the Mercedes-Benz name by being community leaders and providing excellent customer service above and beyond the typical car-purchasing experience.
In addition to the best customer service, we also have one of the largest inventories of Mercedes-Benz S-Class, Mercedes-Benz C-Class, Mercedes-Benz GLE and the Mercedes-Benz E-Class vehicles in the region. So, you are sure to find the Mercedes-Benz in Alabama that you desire.
At Mercedes-Benz of Birmingham, we also believe in streamlining the car-buying process for you. That is why we offer numerous online tools and features like scheduling Mercedes service online, getting pre-approved for a car loan in Alabama, and a link to our current specials on new and used cars in Hoover.
Visit Mercedes-Benz of Birmingham today, and we will help you find the right luxury car in Birmingham at a reasonable price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 619 reviews
June 20, 2022
It has been 14 years since I have bought a new car . I am very fortunate that Kurt Long was my salesman. He was very knowledgeable and patient . Kurt and Mark Roberts made this experience pleasurable I am very fortunate that Kurt Long was my salesman. He was very knowledgeable and patient . Kurt and Mark Roberts made this experience pleasurable for this 72 year old lady . Thanks guys for making this easy and being so kind . I would recommend Kurt and the dealership to anyone . J. Allred More
by ja4ua9
June 16, 2022
Arsenio, in my 75 years of life I have dealt with many automobile dealers and I can honestly say that I have never been treated as honestly, as caring and as thorough by any other car dealer. We had fun, automobile dealers and I can honestly say that I have never been treated as honestly, as caring and as thorough by any other car dealer. We had fun, we left with 2 Mercedes vehicles that both you and I were happy about. As you know, in the sales profession, the best way to finish a sale is for both parties to walk away happy and witha big smile 😃 on their face. I feel like I have found another new friend as well as a professional sales person. I pray you well and I know your future will be very bright. Stay as you are and you will always be successful. Don’t forget: Never let your highest day get you too high and never let your lowest day get you too low. “Always stay on the front row my Friend. Blaise Lanzi More
by blaiseb21@att.net
Employees Worked With
June 08, 2022
This was my first experience with Purchasing a Mercedes and it was the BEST I have ever had. The Dealership and it’s Employees are incredibly nice and professional. I would like to personally give a HUGE s and it was the BEST I have ever had. The Dealership and it’s Employees are incredibly nice and professional. I would like to personally give a HUGE shout out to my Salesman Greg Forrest who went above and beyond to make sure I was satisfied…Thanks Greg for my New Ride!!! More
by Sandra Russell
Employees Worked With
June 07, 2022
Djiby made me feel at ease with my car purchase and answered all of my questions. Boubacar was able to get me great financing and the deal I asked for. Everyone took great care to be courteous on all answered all of my questions. Boubacar was able to get me great financing and the deal I asked for. Everyone took great care to be courteous on all of my visits & their customer service was steps above the rest. 5 stars all across the board. More
by angela5167
June 01, 2022
Love to go to Mercedes in Irondale Everyone is so helpful and personable. Although it is a long way from Faunsdale, Alabama, I wouldn’t go anywhere else. I had the best sales person that made sure I underst and personable. Although it is a long way from Faunsdale, Alabama, I wouldn’t go anywhere else. I had the best sales person that made sure I understood the SUV. Thank you so much, Russell French. JanLuther Wendell More
by Jan Luther Wendell
May 26, 2022
This guy is easily. ..hands down my man when it comes to customer satisfaction. Very cool person will give you the shirt off his back. His knowledge of the car was impecc ..hands down my man when it comes to customer satisfaction. Very cool person will give you the shirt off his back. His knowledge of the car was impeccable, he made sure that i got back on the road to Texas with everything i needed to know about the car and its features. I was so impressed i will go back to Mercedes-Benz Birmingham from Texas just to purchase another Benz from this guy, Russell French!!!. More
by Ccalvert
May 20, 2022
Always professional, friendly and extremely helpful. Greg Forrest us an outstanding customer sales associate. The best! Greg Forrest us an outstanding customer sales associate. The best! More
by Red
May 17, 2022
Trent is the man. I would ask for him if I were you! Never using another dealer. I would ask for him if I were you! Never using another dealer. More
by Ds.kleb
Employees Worked With
May 16, 2022
The service was great my salesman Trent was amazing, he answered all of my questions and made us feel like family. I would refer family and friends. answered all of my questions and made us feel like family. I would refer family and friends. More
by Sanderfersheta
Employees Worked With
