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Mercedes-Benz of Birmingham
Irondale, AL
626 Reviews
The Mercedes-Benz name brand is synonymous with luxury cars. The premium quality and reliability of the Mercedes-Benz line of vehicles is what makes it the leader in luxury.
Mercedes-Benz of Birmingham is proud to serve Birmingham and the surrounding areas such as Hoover, Irondale, Mountain Brook and Vestavia Hills and provide the prestige of the best and most recognized luxury vehicles in the world. We know that you come here with high expectations, and our staff is proud to live up to the high demands and earn the right to the Mercedes-Benz name by being community leaders and providing excellent customer service above and beyond the typical car-purchasing experience.
In addition to the best customer service, we also have one of the largest inventories of Mercedes-Benz S-Class, Mercedes-Benz C-Class, Mercedes-Benz GLE and the Mercedes-Benz E-Class vehicles in the region. So, you are sure to find the Mercedes-Benz in Alabama that you desire.
At Mercedes-Benz of Birmingham, we also believe in streamlining the car-buying process for you. That is why we offer numerous online tools and features like scheduling Mercedes service online, getting pre-approved for a car loan in Alabama, and a link to our current specials on new and used cars in Hoover.
Visit Mercedes-Benz of Birmingham today, and we will help you find the right luxury car in Birmingham at a reasonable price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 626 reviews
August 14, 2022
Kira Jackson is a great sales consultant and she did an awesome job over the phone and online with helping me to prepare for the purchase of my new 2022 GLA SUV yesterday. Kira, her manager Mark, co-worke awesome job over the phone and online with helping me to prepare for the purchase of my new 2022 GLA SUV yesterday. Kira, her manager Mark, co-worker Carlos, and finance manager Brooke were all wonderful people to meet and work with at Mercedes Benz Birmingham of Irondale, AL. May they all have continued career success with Mercedes Benz. I am very pleased with my purchase. I'm so happy, grateful, and extremely blessed to have my first Mercedes-Benz SUV. I am definitely a Mercedes-Benz customer for life. God bless you all. Gwendolyn Moore More
by GMoore09
August 12, 2022
I came in to talk with Kiara about a car. She was very nice, helpful, and very professional. It’s very rare that someone her age is so dedicated to their job. I will definitely refer her to a She was very nice, helpful, and very professional. It’s very rare that someone her age is so dedicated to their job. I will definitely refer her to all my family, friends, neighbors and co-workers. More
by Kimberly Alexander
Employees Worked With
Kira Jackson
July 28, 2022
My husband and I had the pleasure of spending a few hours with our salesman, Eric Burks. He was very patient and so helpful in helping us select the perfect vehicle for us. We are his repeated customers beca with our salesman, Eric Burks. He was very patient and so helpful in helping us select the perfect vehicle for us. We are his repeated customers because of the respect that he shows and the service he renders, as he confidently helps us select the the best vehicle for us. More
by bettiejones47
July 28, 2022
The dealership is phenomenal! everyone is friendly from the front desk to the service department; everyone is so attentive to my wants needs! Highly recommend stopping by Mercedes everyone is friendly from the front desk to the service department; everyone is so attentive to my wants needs! Highly recommend stopping by Mercedes-Benz of Birmingham. Kira Jackson is the true definition of “Top-tier service” from her warm welcoming smile to friendly & down to earth personality. YOU ROCK KIRA! More
by Samtherealtor
Employees Worked With
Kira Jackson
July 28, 2022
First, Mercedes Benz of Birmingham has the friendliest environment. I purchased my first G63 and had exceptional service. Kira was very polite, mannerable and welcoming. I will always visit and make futur environment. I purchased my first G63 and had exceptional service. Kira was very polite, mannerable and welcoming. I will always visit and make future purchases here, because of her and the rest of the team. With all due respect, You rock! More
by Maranda Williams
July 28, 2022
Best and most beautiful dealership in Birmingham, I’ve purchased 3 vehicles each time was amazing and full of professional staff , ask for Ms. Kira Jackson, she will sell you the car of your dream.. purchased 3 vehicles each time was amazing and full of professional staff , ask for Ms. Kira Jackson, she will sell you the car of your dream.. More
by Tammytennille1
July 28, 2022
Great experience with Ms. Kira. She was knowledgeable, professional, and a pleasure to work with. She knows the products very well and also has a lot of knowledge about service Kira. She was knowledgeable, professional, and a pleasure to work with. She knows the products very well and also has a lot of knowledge about service also so it helped the process go so smoothly! Thank you again, Kira!! More
by Smagarov
Employees Worked With
Kira Jackson
July 28, 2022
Ms. Jackson provides excellent customer service along with her wonder hospitality. She exudes a genuine niceness and was very knowledgeable about my vehicle and the situation of my concern. She was the B with her wonder hospitality. She exudes a genuine niceness and was very knowledgeable about my vehicle and the situation of my concern. She was the BEST!!!! More
by swintkj
July 26, 2022
Trent Tate was fantastic with providing me an excellent customer experience. He definitely exceeded my expectations. customer experience. He definitely exceeded my expectations. More
by jnelson8
July 18, 2022
They made my purchase very easy. All questions were answered in a timely manner and everything was ready to go at delivery. All questions were answered in a timely manner and everything was ready to go at delivery. More
by jmcooper80
