Mercedes-Benz of Bellevue

I had an appointment to get my car serviced same day & they ran into some problems with vehicles before mine and had to keep my car overnight. This was an inconvenience for me as I thought it’d be end of they ran into some problems with vehicles before mine and had to keep my car overnight. This was an inconvenience for me as I thought it’d be end of day, then were very kind & helpful to work with me to get it done asap. & they treated me kindly unlike a lot of places do when a young woman shows up alone! More

The service guys are very friendly and helpful. But they didn't wash the car. But they didn't wash the car. More

Jesus Guerrero is my service advisor and the reason why I elect to drive past 2 closer MB dealerships on my way to Bellevue. He is excellent with communicating updates while my car is being serviced and fo elect to drive past 2 closer MB dealerships on my way to Bellevue. He is excellent with communicating updates while my car is being serviced and following up after I’ve left the dealership. More

Took my car in for Service and Jacob and team were excellent to work with. I absolutely always have the best experience and feel valued. excellent to work with. I absolutely always have the best experience and feel valued. More

Great customer service, Shenate is a great person. Just the service price is x3 times higher than other places and it is very expensive. Quality looks good though Just the service price is x3 times higher than other places and it is very expensive. Quality looks good though More

Cameron was professional, informative and taking care of his customers. I always get quality service from Mercedes his customers. I always get quality service from Mercedes More

I had a awesome experience with Sheneta. She kept me updated about the time line and the price of the service. Appreciate it. She kept me updated about the time line and the price of the service. Appreciate it. More

Chris did an outstanding job. I came in with a very low mileage car and he helped me decide what I should have done. The car was also spotless, which I really appreciated. I came in with a very low mileage car and he helped me decide what I should have done. The car was also spotless, which I really appreciated. More

Very personable customer service reps. I really enjoyed Jesus and how down to earth he was. I really enjoyed Jesus and how down to earth he was. More

One more thumb up for Jesus. Excellent customer service. Accommodating and professional personality. This is my second service experience for the GLS. I really like the video Excellent customer service. Accommodating and professional personality. This is my second service experience for the GLS. I really like the video walk around in real time. More