Mercedes-Benz of Bellevue

Neil was amazing to work with! He was very personable, professional, and knowledgeable. We were there to buy a used Tesla and I was worried that we wouldn’t get good customer servi He was very personable, professional, and knowledgeable. We were there to buy a used Tesla and I was worried that we wouldn’t get good customer service, my experience in the past, but I was pleasantly surprised! We were given red carpet treatment. The entire process only took a few hours. The managers were also very helpful and cheery. We are so happy with our purchase! More

I had an excellent experience from Mercedes Benz, Bellevue. My advisor was Wayne Thiessen and he was very friendly and explained all the details clearly. Wait time was almost zero and got a lyft pick Bellevue. My advisor was Wayne Thiessen and he was very friendly and explained all the details clearly. Wait time was almost zero and got a lyft pickup and drop off More

Great experience working with Jeremy. Gave me a very fair deal on my trade and the process was smooth and simple. They were upfront and honest, which was the best part. Would recommend ov Gave me a very fair deal on my trade and the process was smooth and simple. They were upfront and honest, which was the best part. Would recommend over the Seattle location. More

Wayne, our service representative was incredible. He always goes above and beyond what one would expect. He is a true asset to the AutoNation and Mercedes-Benz of Bellevue He always goes above and beyond what one would expect. He is a true asset to the AutoNation and Mercedes-Benz of Bellevue More

He is very kind, knowledgeable, professional. And help me to find the car what I want. And help me to find the car what I want. More

Service team dose the good job, and they are great and professional for taking care of car, professional for taking care of car, More

I was pleased with how the day went. I loved being able to get a ride home and then picked up again when my car is ready. I loved being able to get a ride home and then picked up again when my car is ready. More

Amazing staff with Katheryn and Isiah. We felt really comfortable and welcomed in the dealership. We will be going back to purchase another vehicle from Katheryn. Thank you for making it We felt really comfortable and welcomed in the dealership. We will be going back to purchase another vehicle from Katheryn. Thank you for making it easy and amazing to buy our Escalade. More

Great service. Quick and easy! James Mayweather took great care of me and the loaner was cool. Quick and easy! James Mayweather took great care of me and the loaner was cool. More

This was our first experience with a Mercedes Benz dealership in purchasing a new vehicle. They are not high pressure sales. In fact, it was us reaching out to our salesperson to get updates of when i dealership in purchasing a new vehicle. They are not high pressure sales. In fact, it was us reaching out to our salesperson to get updates of when it would be possible to order our vehicle, to find out what the price of the vehicle with selected options was, and to request the status on the delivery. When we finally placed the order, I was surprised that we were not given a copy of the order details (indicating options selected). We finally received this information after the vehicle shipped. At that time we were informed that we would be working with a new sales representative. This came as no surprise as we felt that we were not being appropriately shepherded through the process of purchasing a luxury vehicle. The new sales rep has been very attentive and service oriented. That said, upon delivery, we discovered there were a few options that were not on our vehicle as we had thought we ordered. I suspect that this was probably the error on the previous person with whom we worked. The actual process of closing on the sales was pleasant. We are enjoying the vehicle very much and our new sales rep has been helpful to make up for our disappointment with the snaffus we experienced. The product is first rate, but the experience of getting it was not up to our expectation of the Mercedes Benz brand. More