Mercedes-Benz of Bellevue

I will be back to this dealership when I need anything. I was treated with dignity and respect despite the fact I didn't purchase the most expensive car on the lot. was treated with dignity and respect despite the fact I didn't purchase the most expensive car on the lot. More

Jesus was great very attentive and provided great customer service and helped a ton. I would highly recommend. customer service and helped a ton. I would highly recommend. More

Feel helplessness in the service. 3 years ago One manger is white around40s told me who will drive the 8 year old car? I don’t want to waste my time to complain, but recently,they give me very limited info is white around40s told me who will drive the 8 year old car? I don’t want to waste my time to complain, but recently,they give me very limited informations, not friendly, and let me feel I don’t deserve their service. I want to order a new car,I like the Mercedes Benz quality, I give up to order in here because the poor service. More

I was serviced by Mercedes Benz Bellevue and I am very happy with everything was done on my Benz. Very friendly and professional, great costumer service by the employees, my service advisor Jesus Guero happy with everything was done on my Benz. Very friendly and professional, great costumer service by the employees, my service advisor Jesus Guero was amazing He took time explaining to me how much is going to cost me and what needs to be done in the future Every time I needed help Mercedes Bellevue was there for me I will recommend this place to everyone for a better service. They offered me a free vacuum and car wash and also they provided me with a loaner. Thank you Mercedes Benz Bellevue More

My cars mileage was only 14444, still the service rep still proceeded on doing the service. He did not even explain to me anything about the servicing. No paper was given to me just a quote. Went ahead a still proceeded on doing the service. He did not even explain to me anything about the servicing. No paper was given to me just a quote. Went ahead and did some services without my knowledge and permission like charge me $12 for washer fluid, fine filter and flushed that brake fluid even though it was not time yet. After reading my manual, my car was actually not time yet for servicing, the mileage was 14444, it is due for servicing at 20000. More

We have had our 2 Mercedes serviced here for the past 5 years. Excellent, reasonable service every visit. Pristine facilities. Great Service Advisors and communications. years. Excellent, reasonable service every visit. Pristine facilities. Great Service Advisors and communications. More

Booked an appointment to get my 2020 GLE 350 looked at for noise with front windows to Autonation Bellevue Mercedes dealership. Even though I booked an appointment and dropped the car before noon, it wasn for noise with front windows to Autonation Bellevue Mercedes dealership. Even though I booked an appointment and dropped the car before noon, it wasn't looked at until next day. It required a part to be replaced which was not in stock and took another day to be shipped. Dealership provided a loaner but it was a rental through Enterprise and not another Mercedes which other dealerships offer. Contacting them over phone takes a long wait time. Overall, given a chance, I will probably go to another Mercedes dealership. More

Jacob of Service Department has been helpful and patient in explaining the possible causes of our car problem and the expectation for that day in terms of loaner car availability and time frame. in explaining the possible causes of our car problem and the expectation for that day in terms of loaner car availability and time frame. More

Good customer service and friendly staff I will recommend it to anyone looking for car David the sales man was helpful to choose the car i am looking for . Thanks it to anyone looking for car David the sales man was helpful to choose the car i am looking for . Thanks More

Jesus and the rest of the team took great care of me. The team updated their progress, the car was clean and waiting when I arrived. Really appreciated the nice loaner since the car was in the shop for a few team updated their progress, the car was clean and waiting when I arrived. Really appreciated the nice loaner since the car was in the shop for a few days. More