Mercedes-Benz of Bellevue
Bellevue, WA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I worked with Jason and was able to drive home a really great Audi A7. We worked on the deal and wrapped everything up in a day. Additionally, I got great service from the repair team as I sought to keep m great Audi A7. We worked on the deal and wrapped everything up in a day. Additionally, I got great service from the repair team as I sought to keep my trade-in's new wheels and tires, which were for an A7. The wheel swap was done in just about 90 minutes. Great team all around! More
I stopped by on a whim to check out a car in the Mercedes parking lot and I took it for a test drive. Jeff Lewis was the sales person who helped us and he was very friendly and patient in helping us decide o parking lot and I took it for a test drive. Jeff Lewis was the sales person who helped us and he was very friendly and patient in helping us decide on a car. We never felt pressured to buy. It was the best car buying experience I have ever had. Everyone we encountered was very friendly and helpful. I have my first Mercedes and I love it! More
Similar experience with the service as others. Long story short, I purchased a new CLA 250. What really chapped my hide is those bums couldn't even clean the car for my appointment time when I pur Long story short, I purchased a new CLA 250. What really chapped my hide is those bums couldn't even clean the car for my appointment time when I purchased the vehicle. It literally had road grime all over it, and the interior had sticky little fingerprints all over the place. Perhaps my expectations are too high? But when you spend $50,000 on a car, I expect it to be cleaned up. Additionally, the sales people were not knowledgeable and not overly helpful. I've asked three times for information on window tinting and have yet to hear back from them. I called Lynnwood Mercedes and they were extremely helpful with my new cars window tint. I recommend only dealing with them. Lastly, dealerrating.com shows 4.6 out of five stars, that is dubious at best. Check out the ratings on yelp. Significantly different response from hundreds of your reviews on yelp. More
Clean and comfortable, however the after purchase car service is horrible. It has taken several weeks to get assistance for a second key fob on a used car purchase. I spoke to the service department inde service is horrible. It has taken several weeks to get assistance for a second key fob on a used car purchase. I spoke to the service department independently and they stated two business days after ordering the fob. I bought the vehicle on February 8th and I am still waiting for the salesman to get me the key fob. I work in customer service and this is completely unacceptable. More
They are awesome to help me handling everything. Several people gave me lots of solutions that I have to overcome to get the car without any further problem! Several people gave me lots of solutions that I have to overcome to get the car without any further problem! More
Nice accommodations, sales people “ok”, providing info re car functionality “unacceptable”ie no users manual provided, closing” on a sale “aggressive”, trade in value “poor”. All this for an expensive AMG 20 car functionality “unacceptable”ie no users manual provided, closing” on a sale “aggressive”, trade in value “poor”. All this for an expensive AMG 2018 S63 4matic, an expensive and flagship car! More