Mercedes-Benz of Bellevue

Best Service, would never take my car anywhere else. We purchased the vehicle from this dealership and use it for all service. We purchased the vehicle from this dealership and use it for all service. More

I had the first service done for my car (10K miles), so the work really wasn't that much. However, they were very professional, and prompt. I waited at the dealership, and the car was ready in about 90 min the work really wasn't that much. However, they were very professional, and prompt. I waited at the dealership, and the car was ready in about 90 minutes. Justin explained all the things that were done, and answered all my questions too. Since I purchased the car, the Mercedes-me connect app wasn't working for me. One of the employees at the service desk also helped me out with the app, and it is working fine now. The waiting area is also well stocked with snacks, water and coffee, so you are taken care of as you wait there. Overall a very smooth and pleasant experience. More

It was a nice and professional service for me, although they were very busy and fully occupied in the first business day of 2023. they were very busy and fully occupied in the first business day of 2023. More

I had my B service done at this location for the first time. I really appreciate their hard work and great costumer service. I were 110% satisfied their service thank you so much time. I really appreciate their hard work and great costumer service. I were 110% satisfied their service thank you so much More

Took our car in for service (routine 40k) and my daughter’s headphones from back pocket were taken. Called and NO ONE has returned our phone call. daughter’s headphones from back pocket were taken. Called and NO ONE has returned our phone call. More

I had a great experience at this dealership. Justin was very professional and asked all the right questions. I would highly recommend this dealership for buying a new or used car. Justin was very professional and asked all the right questions. I would highly recommend this dealership for buying a new or used car. More

Evan explained all the issues with details and was helpful in suggesting what can we do with the car helpful in suggesting what can we do with the car More

Our ECS computer broke down a few weeks ago, resulting in an error code and check engine light. It required a part to be shipped from Germany right during the holidays. Jacob and team worked hard to get th an error code and check engine light. It required a part to be shipped from Germany right during the holidays. Jacob and team worked hard to get the right parts to the shop, but more importantly, to accommodate my transportation needs by helping us secure a car rental for a few days while the part situation was figured out. It’s a nice shop, have been there a few times and usually no wait times and they go out of their way to help out. More

When I dropped off my car for regular service, it started snowing hard. The dealership was backed up because many could not make to work because of the additional ice storm. My service advisor (Matthew Mor snowing hard. The dealership was backed up because many could not make to work because of the additional ice storm. My service advisor (Matthew Morgan) assured me I could leave the car because now it would take more than one day, and he arranged for a Lyft driver to take me home in the snow. Great service!! More

Good dealer listen to customer and solves all the issues diligently! Highly recommend dealer for service diligently! Highly recommend dealer for service More