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Mercedes-Benz of Bellevue

Bellevue, WA

4.5
510 Reviews
Mercedes-Benz of Bellevue is your nearby Mercedes-Benz dealership in the Pacific Northwest. We have an extensive selection of new and pre-owned Mercedes-Benz cars and SUVs in King County. Located in Bellevue, WA, and only 15 minutes east of Seattle, Mercedes-Benz of Bellevue is your local destination for all things Mercedes-Benz in the Greater Seattle area. Check out our website or visit our Bellevue showroom in person to find your perfect new or pre-owned Mercedes-Benz today!
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11850 Bel-Red Rd

Bellevue, WA

98005

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Showing 510 reviews

February 08, 2023

Finance was pushy for car insurance verification, took to long ti get th deal completed, over 5 hours plus. interior should of been cleaned better. . The folks were nice though. More

by eboyovich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Baker & Or feel free to email it to me: Malvari@autonation.com
Feb 10, 2023 -

Mercedes-Benz of Bellevue responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. If you are willing to give us another chance, please contact us at (425) 249-7391 so we can understand your situation better in order to try and turn your experience around. Thank you, Mercedes-Benz of Bellevue

February 07, 2023

All computer systems were down - multiple days. Jacob managed to complete the service without turning us away. While the process wasn't the standard - it showed the same trust in the customer that More

by her hotrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Feb 09, 2023 -

Mercedes-Benz of Bellevue responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jacob here at Mercedes-Benz of Bellevue! Feel free to stop by if you ever need any more help.

February 03, 2023

The service was excellent. The service department and especially the rep Carlo, were very helpful and clear about everything involving my vehicle's first service. More

by HC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Carlo Nunag
Feb 08, 2023 -

Mercedes-Benz of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 31, 2023

fast service and get the work done (my car battery is changed in just a couple of hours. More

by Sudy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mercedes team
Feb 03, 2023 -

Mercedes-Benz of Bellevue responded

Hi Sudy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

January 29, 2023

Brought in our Mercedes GL 450 for Service A. Appreciated the professional staff and Service Manager assigned to our car. Excellent experience. More

by Mercedes Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
Feb 01, 2023 -

Mercedes-Benz of Bellevue responded

Hello, thanks for your praise and kind comments about our team. If you ever need help, just give us a call. Happy motoring!

January 29, 2023

Initially, there was some miscommunication regarding the cost and scope of a 50K servicing, after I had picked up my car. I came to the feeling that I was being overcharged for services that were perhaps mo More

by bbmoore.moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Feb 01, 2023 -

Mercedes-Benz of Bellevue responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

January 29, 2023

Had to work with " Matt " Morgan , he was very rude and short tempered. " Sorry, I'm busy, you'll just have to wait." May get future service elsewhere. This is the 4th vehicle purchased thru Bellevue / More

by jimhainesmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Morgan
Feb 01, 2023 -

Mercedes-Benz of Bellevue responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (425) 249-7391 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

January 27, 2023

Greg was very knowledgable and helpful. He knew all about the electric cars and appeared to be the only salesperson that did. More

by gcnorth22
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Prokop
Jan 31, 2023 -

Mercedes-Benz of Bellevue responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 27, 2023

It was a great experience working with Evan Biddle at Mercedes Benz of Bellevue, he is very professional, and helpful. He is a great asset to the team. Thanks More

by Bshariati
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Evan Biddle
Jan 31, 2023 -

Mercedes-Benz of Bellevue responded

Hi, thank you for your kind review; we are happy to pass along your comments to Evan here at Mercedes-Benz of Bellevue! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jan 31, 2023 -

Mercedes-Benz of Bellevue responded

Hi, thank you for your kind review; we are happy to pass along your comments to Evan here at Mercedes-Benz of Bellevue! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 24, 2023

Conveniently located, responsive, hospitable, efficient, good communicator, prompt service, knowledgeable, clean, technology friendly, comfortable ambience. More

by Keith B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jan 27, 2023 -

Mercedes-Benz of Bellevue responded

Hi Keith., we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Bellevue. Feel free to stop by if you ever need any more help.

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