
Mercedes-Benz of Bellevue
Bellevue, WA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My daughter, a young female experienced unprofessional conduct during her recent interaction with Mercedes Benz Dealership sales manager Tony Stanley (Bellevue). As a customer, she had expected to be trea conduct during her recent interaction with Mercedes Benz Dealership sales manager Tony Stanley (Bellevue). As a customer, she had expected to be treated with respect, fairness, and professionalism. However, the way she was addressed fell far short of these expectations. She was shocked when the male sales manager referred to her as "sweety." Such a condescending term is completely inappropriate and disrespectful. It not only undermines her credibility and autonomy as a customer but also upholds harmful gender stereotypes. The use of such language creates an unwelcome and uncomfortable environment for customers, especially those who already face challenges and biases in male-dominated industries. It is crucial to note that respect and gender equality should be core values upheld by any reputable dealership. More
I took my car in for its 80K mile service and had a few items that came up in the review to fix. Although these items need to be fixed eventually, there was no pressure to get them done right away or to up items that came up in the review to fix. Although these items need to be fixed eventually, there was no pressure to get them done right away or to upsell me on any other unnecessary service. I was just told to keep an eye out for these issues if they get worse and to come in for a checkup. I was treated very professionally throughout the process. More
You mailed me a coupon for 25% off any service that Mercedes did on my car. I went as far as having some work done that could have waited for another year, just because I hah the coupon. Mercedes would Mercedes did on my car. I went as far as having some work done that could have waited for another year, just because I hah the coupon. Mercedes would not honor the full price of the coupon that you sent me. I should have taken my car somewhere else, as I have done before and saved a lot of my. I will know better next time More
Twice in as many years, I lost my cargo liners when I received my GLS back for regular maintenance. This time, I told the agent that I am fine if you would just replace it with a no-brand OEM liner as I received my GLS back for regular maintenance. This time, I told the agent that I am fine if you would just replace it with a no-brand OEM liner as I hate to spend another $140 on a new one, but MB went silent. My experience with this MB service center is poor and my confidence in them taking accountability is low. More
I recently had the pleasure of purchasing the new EQE SUV from Mercedes Bellevue, and I must say, the experience was nothing short of exceptional. The quality of service and dedication shown by the staff, pa from Mercedes Bellevue, and I must say, the experience was nothing short of exceptional. The quality of service and dedication shown by the staff, particularly Angela Solorio, was top-notch. Angela's understanding of the vehicle, her attention to our needs, and her friendly, professional demeanor truly stood out. Her in-depth knowledge about the EQE SUV was impressive, and she walked us through every feature with patience and enthusiasm. She also ensured that we felt comfortable with our decision and answered all our questions to our complete satisfaction. What truly set Angela apart was her commitment to providing a personalized experience. She made the car buying process smooth and enjoyable, and never once did we feel pressured. Her genuine care for customers and passion for the Mercedes brand was evident throughout our interaction. In conclusion, Mercedes Bellevue, with professionals like Angela Solorio, has set a new benchmark in customer service. If you're considering a new car, especially the EQE SUV, I highly recommend you pay them a visit. Thank you, Angela and Mercedes Bellevue, for an unforgettable car-buying experience! More