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Mercedes-Benz of Bellevue

Bellevue, WA

Overview
Reviews
Vehicles
4.6
501 Reviews
Call Dealership (855) 302-6373
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11850 Bel-Red Rd

Bellevue, WA

98005

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Showing 501 reviews

July 14, 2023

Very personable customer service reps. I really enjoyed Jesus and how down to earth he was. More

by jbgreenwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
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Jul 19, 2023 -

Mercedes-Benz of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Helpful
July 14, 2023

Not trustworthy and dishonest people working there including manager Su Tae Ho and Angela Soloris More

by TH
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Angela Soloris
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Jul 19, 2023 -

Mercedes-Benz of Bellevue responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Bellevue. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (425) 249-7391. We hope to hear from you.

Jul 19, 2023 -

TH responded

You had your chance when we called and were asking for a solution, your response was absolutely unacceptable and unprofessional. When deposit for the car was paid Angela Soloris promised and guaranteed that the car will be fixed. At the time of picking up, nothing that she guaranteed will be done by the time we pick it up, was done. Her supervisor Tae Ho Su instead of trying to fix it, simply said “you don’t want this car, we can return your deposit back” Now it doesn’t matter anymore, we made our conclusion about this dealership and people that work there. You don’t care, you are dishonest and not trustworthy. Next time we will spend our money elsewhere when purchasing a vehicle.

Helpful
July 13, 2023

Very Friendly and professional staff,good communication especially the service advisor very knowledgeable and assuring More

by vpbeltran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris santiago
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Jul 17, 2023 -

Mercedes-Benz of Bellevue responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

Helpful
July 12, 2023

Professional efficient accommodating clean friendly nice great available up to date helpful beautiful atmosphere great salespeople More

by Janie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Jul 17, 2023 -

Mercedes-Benz of Bellevue responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
July 12, 2023

Attentive and knowledgeable. Andrew knew everything that had already been done to my C63S and new what needed to be done. More

by AMG C63S COUPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Jul 17, 2023 -

Mercedes-Benz of Bellevue responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Helpful
July 11, 2023

I came with a mindset to explore and find features of Merc, comparing with other leading brands such as Audi and BMW. However, as soon as I saw GLC, my mind was fully convinced. By the time, I made my de More

by Thulasee Shan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Bolstad
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Jul 15, 2023 -

Mercedes-Benz of Bellevue responded

Hi Thulasee, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Helpful
July 08, 2023

Good place to do service, but prices high! Do not have loaner car any more! More

by Anhmai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
For got
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Jul 11, 2023 -

Mercedes-Benz of Bellevue responded

Hi, thank you for taking the time to share your feedback with us. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
July 08, 2023

I trust the service and the technician to walk me through the repair or maintenance. More

by rhonda.226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Jul 12, 2023 -

Mercedes-Benz of Bellevue responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
June 30, 2023

My service advisor, Cameron, was very helpful. The vehicle I purchased from them is of high quality, so is the service. More

by Robert
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cameron
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Jul 04, 2023 -

Mercedes-Benz of Bellevue responded

We appreciate you taking the time to leave us a response, Robert! Drive safe, and we'll see you on the road.

Helpful
June 29, 2023

John is really good, this is by far the most satisfied experience for buying a car! More

by tyler
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Jul 03, 2023 -

Mercedes-Benz of Bellevue responded

Hello Tyler, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Helpful
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